Fresh Jobs at Uncle Stan's Foods

• We are seeking a dynamic and experienced Restaurant Manager to lead our team and ensure the smooth operation of our establishment. The ideal candidate will have a passion for hospitality, strong leadership skills, and a proven track record in restaurant management.

Responsibilities:

• Operations Management: Oversee day-to-day operations of the restaurant, including staffing, scheduling, and inventory management, to ensure efficient and effective service delivery.
• Customer Service: Maintain high standards of customer service and satisfaction by interacting with guests, addressing inquiries and concerns, and resolving any issues in a timely and professional manner.
• Staff Training and Development: Train, mentor, and motivate staff to deliver exceptional service and achieve performance targets. Provide ongoing coaching and feedback to improve employee skills and performance.
• Financial Management:** Monitor and control expenses, including food and labor costs, to optimize profitability while maintaining quality standards. Prepare and analyze financial reports to track performance and identify areas for improvement.
• Health and Safety Compliance: Ensure compliance with all health, safety, and sanitation regulations to maintain a clean and safe environment for guests and staff. Conduct regular inspections and implement corrective actions as needed.
• Marketing and Promotion: Develop and implement marketing strategies to attract and retain customers, including promotions, special events, and social media campaigns. Monitor customer feedback and adjust strategies accordingly.
• Vendor Relations: Establish and maintain relationships with suppliers and vendors to ensure timely delivery of quality ingredients and supplies at competitive prices. Negotiate contracts and terms to maximize value for the restaurant.

Requirements:

• Experience: Minimum of 2-3 years of experience in restaurant management, preferably in a high-volume establishment.
• Education: Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• leadership Skills: Strong leadership and management skills with the ability to inspire and motivate a diverse team. Proven ability to delegate tasks, set clear expectations, and hold employees accountable.
• Customer Focus: Passion for providing exceptional customer service and creating memorable dining experiences. Ability to anticipate and meet customer needs and preferences.
• Financial Acumen: Solid understanding of restaurant financials, including budgeting, forecasting, and cost control measures. Ability to analyze data and make data-driven decisions to drive profitability.
• Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with staff, customers, and vendors.
• Adaptability: Ability to thrive in a fast-paced, high-pressure environment and adapt to changing circumstances and priorities.
• Food Safety Certification: Certification in food safety and sanitation

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• As a Production Supervisor with three years of experience, you will be responsible for overseeing the manufacturing process within our organization. Your primary objective will be to ensure efficient production operations while maintaining high quality standards and adhering to safety regulations. You will manage a team of production staff, coordinate with other departments, and implement strategies to optimize productivity and minimize costs.

Key Responsibilities:

Production Oversight:

• Supervise and coordinate daily production activities to meet production targets and deadlines.
• Monitor production processes to ensure compliance with quality standards and specifications.
• Implement measures to improve production efficiency and reduce waste

Team Management:

• Lead and motivate production staff to achieve performance goals and objectives.
• Conduct regular performance evaluations, provide feedback, and address any performance issues.
• Foster a positive work environment conducive to teamwork and collaboration.

Resource Planning and Allocation:

• Plan and allocate resources effectively, including manpower, materials, and equipment, to meet production demands.
• Coordinate with procurement and logistics departments to ensure timely availability of raw materials and supplies.
• Optimize resource utilization to minimize costs and maximize efficiency.

Quality Control:

• Implement and maintain quality control measures throughout the production process.
• Conduct inspections and audits to identify areas for improvement and ensure compliance with quality standards.
• Take corrective actions as necessary to address quality issues and prevent reoccurrence.

Safety and Compliance:

• Enforce safety protocols and procedures to maintain a safe working environment for all production staff.
• Ensure compliance with regulatory requirements and industry standards related to production operations.
• Conduct safety training and awareness programs to promote a culture of safety among employees.

Continuous Improvement:

• Identify opportunities for process optimization and efficiency improvements.
• Lead or participate in continuous improvement initiatives such as Lean manufacturing or Six Sigma projects.
• Implement best practices and innovative solutions to enhance production performance.

Qualifications:

• Bachelor's degree or HND or OND
• Minimum of three years of experience in a production management role, preferably in a food industry.
• Strong leadership and interpersonal skills with the ability to effectively manage and motivate a diverse team.
• Excellent problem-solving abilities and decision-making skills.
• Knowledge of production planning, scheduling, and inventory management principles.
• Familiarity with quality management systems and methodologies.
• Demonstrated ability to work under pressure and meet tight deadlines.
• Commitment to continuous learning and professional development.

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Job Summary:

• The Procurement Officer, with a minimum of three years of experience, plays a crucial role in the efficient functioning of the procurement department.
• Responsible for sourcing, purchasing, negotiating, and coordinating with suppliers, this role ensures the timely acquisition of goods and services required by the organization.
• The incumbent utilizes their expertise to optimize procurement processes, minimize costs, and maintain high standards of quality and efficiency.

Key Responsibilities:

Sourcing and Supplier Management:

• Identify and evaluate potential suppliers based on quality, price, reliability, and delivery speed.
• Maintain and nurture relationships with existing suppliers while actively seeking new vendors to expand the supplier base.
• Negotiate contracts, terms, and pricing agreements with suppliers to secure favorable terms for the organization.
• Continuously monitor supplier performance and address any issues related to quality, delivery, or pricing promptly.

Procurement Planning and Execution:

• Collaborate with internal stakeholders to understand procurement needs and develop procurement plans aligned with organizational objectives.
• Prepare purchase orders, requisitions, and contracts ensuring accuracy and compliance with procurement policies and procedures.
• Execute procurement processes efficiently, ensuring timely delivery of goods and services while adhering to budgetary constraints.
• Evaluate and select appropriate procurement methods such as competitive bidding, negotiations, or framework agreements based on the nature of the requirement.

Cost Management and Budgeting:

• Analyze pricing trends, market conditions, and supplier performance data to identify cost-saving opportunities.
• Develop and implement strategies to optimize procurement costs without compromising quality or service levels.
• Assist in the preparation of annual procurement budgets, monitor expenditure against budgets, and provide regular reports on budget variance.

Contract Management and Compliance:

• Manage contracts and agreements with suppliers, ensuring compliance with legal requirements and organizational standards.
• Review contract terms and conditions to mitigate risks and protect the interests of the organization.
• Monitor contract milestones, renewals, and terminations, and facilitate contract amendments as necessary.

Documentation and Reporting:

• Maintain accurate procurement records, including purchase orders, contracts, invoices, and supplier correspondence.
• Generate regular reports on procurement activities, expenditure, and performance metrics for management review.
• Ensure compliance with regulatory requirements and internal audit standards related to procurement documentation and reporting.

Qualifications and Skills:

• Bachelor's degree or ND or HND
• Minimum of three years of experience in procurement or purchasing roles, preferably in a corporate or organizational setting.
• Strong negotiation skills with the ability to secure favorable terms and pricing agreements.
• Excellent analytical and problem-solving abilities to assess supplier capabilities and identify cost-saving opportunities.
• Proficiency in procurement software and Microsoft Office applications, particularly Excel for data analysis and reporting.
• Sound knowledge of procurement principles, contract law, and supply chain management practices.
• Effective communication skills with the ability to interact confidently with internal stakeholders and external suppliers.
• Detail-oriented with a focus on accuracy and compliance in procurement processes and documentation.

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• We are looking for an experienced Dispatch Rider to join our team.
• The ideal candidate will have at least 1 year of experience in a similar role and must possess a Rider's Card. Additionally, proficiency in using Google Maps on a smartphone is required.

Responsibilities:

• Deliver orders to customers in a timely and professional manner.
• Navigate assigned routes efficiently using Google Maps or other navigation tools.
• Ensure the safety and security of the delivered items.
• Maintain cleanliness and proper upkeep of the delivery bike.
• Communicate effectively with customers and provide excellent customer service.
• Adhere to traffic laws and regulations at all times.
• Report any issues or incidents encountered during deliveries to the appropriate authorities.

Requirements:

• Minimum of 1 year of experience as a Dispatch Rider or Delivery Driver.
• Possession of a valid Rider's Card.
• Proficiency in using Google Maps or similar navigation apps on a smartphone.
• Good communication skills and customer service orientation.
• Ability to work independently and efficiently manage time and tasks.
• Physical fitness and ability to lift and carry packages as required.
• Strong sense of responsibility and reliability.
• Clean driving record and valid driver's license (if applicable).

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Job Summary:

• As a Customer Service Representative with one year of experience, you are responsible for providing exceptional customer service to clients through various channels such as phone, and chat. You will leverage your previous experience to handle customer inquiries, resolve issues, and ensure customer satisfaction while adhering to company policies and procedures.

Key Responsibilities:

• Customer Interaction: Interact with customers professionally and courteously, addressing their inquiries, concerns, and feedback promptly and effectively.
• Problem Resolution: Utilize your knowledge and experience to troubleshoot and resolve customer issues efficiently, aiming for first-contact resolution whenever possible.
• Product/Service Knowledge: Demonstrate a comprehensive understanding of the company's products or services, including features, benefits, pricing, and policies, to assist customers effectively.
• Communication: Communicate clearly and effectively with customers via phone, email, chat, and in-person interactions, ensuring accurate understanding and resolution of their queries.
• Documentation: Maintain accurate records of customer interactions, including inquiries, complaints, and resolutions, using appropriate documentation systems or software.
• Cross-functional Collaboration: Collaborate with other departments such as sales, billing, and technical support to address complex customer issues and provide seamless service.
• Process Improvement: Identify opportunities for process improvements based on recurring customer issues or feedback and communicate suggestions to management for consideration.
• Quality Assurance: Adhere to quality standards and service level agreements (SLAs) to ensure consistently high-quality service delivery and customer satisfaction.
• Training and Development: Stay updated on product/service changes, industry trends, and customer service best practices through ongoing training and professional development activities.
• Customer Feedback: Gather and analyze customer feedback to identify areas for improvement and implement strategies to enhance the overall customer experience.

Qualifications and Skills:

• Minimum of one year of experience in a customer service role, preferably in a similar industry or environment.
• Excellent communication skills, both verbal and written, with a customer-centric approach.
• Strong problem-solving abilities and the capacity to handle challenging customer situations with empathy and professionalism.
• Proficiency in using customer relationship management (CRM) software and other relevant tools for managing customer interactions.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Attention to detail and accuracy in documenting customer interactions and resolutions.
• Flexibility to adapt to changing priorities and work schedules, including evenings, weekends, and holidays as needed.
• Commitment to continuous learning and self-improvement to enhance job performance and customer satisfaction.