Fresh Jobs at Proten International

Job Roles and Responsibilities

• Maintain packet switching core nodes (SGSN, GGSN, MME, SGW/PGW, CG, and Switch) and resolve UE browsing issues.
• Handling technical queries, technical presentation and root cause analysis.
• Back Office support, Alarm monitoring, problem identification and resolution.
• Designed EPC packet switched core network topology and planned IP address/VLANs for new build LTE network.
• Monitoring and analysis of PS core Performance KPIs for any complex issues in the network.
• Analysis of traffic measurements, success rates and other PS KPI performance.
• Integration of BSC, RNC, eNodeB, HSS, OCS, PCRF with PS core network nodes.
• PS projects implementations and support for operator networks.
• STP and DRA Swap project.
• Designed the EPC packet-switched core network topology and planned IP address/VLANs for new build LTE network.
• Commissioned and configured SGW/PGW, MME and CG and achieved end to end first call.
• Configured and integrated LTE network with already existing 2G and 3G Network.
• Performed software upgrade, license loading and rectifications on Huawei SGSN, GGSN and CG to enable interoperability between the GPRS/UMTS and LTE nodes.
• Strong Knowledge of MME, SGSN, SGW, PGW, GGSN, PCRF, VoLTE, CG, DNS, URL Server, OCS
• Strong Knowledge on Protocols: BSSAP, RANAP, GTP, MAP, SCTP, Diameter, SGSAP, S1AP, RADIUS
• Good Knowledge on Interfaces: Gb, Ga, Gn/Gp, Gr, Gf, Gi, Gy, Gx, SGs, S1, S6a, S10/S11, S5/S8, GGSN, SGW, PGW , SGSN, MME, CG, DNS, Switch, Firewall, SPS, HLR/HSS, PCRF
• KPIs Analysis: Mobility, Accessibility, Retain ability, Availability, etc

Qualification Requirements

• Minimum of 4 years relevant work experience in a related field
• Graduate in Computer Science / Information Technology / Networking / telecom.
• Certification required : CCNP, CCSP, CCDA
• Working knowledge on Cisco & Huawei network switches and routers.
• Detailed technical knowledge of L2 & L3 routing, switching protocols.
• Available to work in 24*7 shift time, on-call support.
• Analysis and Solution for E2E problems like throughput, accessibility, and mobility.
• Abilities to evaluate network performance.
• Good knowledge on CS nodes configuration and parameters (MSC MGW HLR HSS etc), basic and optional features to help to improve the network performance and user experience.
• Abilities to Planned and Designed HLD/LLD for entire EPC Core.
• Abilities to Implement Layer7 DPI, Content-Based Charging, service-based traffic shaping, flow-based charging and Bandwidth control.
• Configuration of Cisco routers and switches.
• Huawei Routers and Switches.
• Strong Knowledge of routing protocols such as static, ospf, isis, bgp, mpls,l2vpn.
• Hands on Huawei PS Core equipment's and Cisco Routers.
• Availability to system 24X7 for any issue resolution and willing to learn further+

Salary
N200,000 - N250,000 Monthly

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Location: Lekki- Ajah Axis - Lagos
Employment Type: Full-time
Reporting To: Direct - Supervisor Shop Operations; Functional - Territory Sales Manager

Job Requirements

• First line interaction with customers
• Ensure customer queries / requests/ concerns are attended, documented and reported to management
• Follow-up with relevant department should in case there is any delay, escalate at deviations
• Connect with customers and maintain cordial relations in the interest of the business
• Responsible for Stock and Cash Management at the shop
• Responsible for shop maintenance, and allied activities to ensure Service Standards are not compromised  
• Ensure efficient operations at shop by coordinating remedies of issues affecting operations
• Ensure Customer Service attitude is exemplified by actions and initiatives
• Motivate contribution from colleagues to ensure Customer Delight
• Adopt standards for business activities/processes and ensure adherence
• Ensure Daily Operational Reports are prepared and submitted in time
• Share improvisations with management which can be replicated at all locations/ processes

Essential Attributes:

• Customer Focused, Result oriented, Zeal for Initiative with Speed, Leadership quality and team Handling
• capacity, Energetic and Assertive, Customer query resolving skills, Excel Knowledge is a MUST

Desired Attributes:

• Relevant Industry Experience, Been on the front end handling customers and team. Should have Planning
• and organizing skills proven achiever, Should have sharp business acumen

Qualifications Graduate / Post Graduate

• Desired Experience 2 to 5 years in a similar profile

Salary
N60,000 - N90,000 Monthly