Fresh Jobs at Phillips Outsourcing

Job Responsibilities

• Candidates should be fluent in Both English, Yoruba, Hausa or English, Yoruba, Igbo
•  Handle customer complaints or enquiries via telephone, emails or text messages.
• Exhibiting competent product Knowledge.
• Promote good listening skills.
• Manage length of calls.
• Provide customers with needed information and support
• Make outbound calls.
• Receive inbound calls
• Ensure that customers/callers are satisfied.
• Gather information from customers.
• Consistently ensure call(outbound/inbound) quality
• Contributes to team effort by accomplishing related results as needed.
• Utilize computer technology to handle high volume of calls
• Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction
• Adherence to call script and call centre policies

• experience in Quality Assurance or Business Process management will have an added advantage.

Salary-80,000

Location- Onipanu, Lagos

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Responsibilities:

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.
• Developing and sustaining long-term relationships with customers.
• Implementing a sales management process to assist the sales team in identifying and prioritizing key customers and prospects

Requirements

• Proven sales experience; sector-specific sales experience is FMCG is a MUST
• Proven track record of meeting sales quotas.
• Proficient in all Microsoft Office applications.
• Excellent management, leadership, and organizational skills.
• Strong analytical and problem-solving skills.
• Outstanding negotiation and consultative sales skills.
• Effective communication skills.

LOCATION- ONITSHA

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Responsibilities:

• Overseeing receiving, warehousing, and distribution operations.
• Implementing operational policies and procedures.
• Implementing and overseeing security operations.
• Ensuring effective and safe use of warehouse equipment.
• Ensuring the safety of staff.
• Motivating and disciplining staff.
• Maintaining documentation and keeping accurate records of warehouse activities.
• Maintaining awareness and knowledge of the condition and location of fleet vehicles.
• Assisting with deliveries where required.

 Requirements:

• 3+ years of warehouse management experience in manufacturing industry
• Excellent understanding of warehouse management procedures.
• Proficient knowledge of inventory and inventory controls.
• Valid drivers' license.
• Proficient computer skills.
• Outstanding communication skills, both written and verbal.
• Outstanding leadership, organizational, multitasking, and problem-solving skills.
• Strong people skills.

LOCATION- LAGOS