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  • Posted: Dec 31, 2024
    Deadline: Not specified
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    NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society. With a comprehensive system transformation platform and data-driven educational services,
    Read more about this company

     

    Regional Manager, Schools

    About The Role

    • NewGlobe ensures efficient management of its schools through a school's organizational structure that divides schools into regions and territories and assigns management oversight of each region to one Schools Supervisor. A Schools Supervisor is responsible for the management of a group of schools and Schools Supervisors report to a Regional Manager who in turn is responsible for the success of that school region or territory. The schools are situated in various communities across the state in Nigeria to which you are assigned.

    What You Will Do

    • Work closely with a large group of Schools Supervisors in your territory to ensure that they are operating at the highest levels.
    • Work closely with the Training Manager to ensure feedback from the field is translated to effective training content, systems and processes which further empower Teachers and Headmasters to lead successful schools.
    • Empower Schools Supervisors to focus intensely on instructional leadership, including each teacher completing the scheduled lessons each day; on positive classroom and school management without corporal punishment; and school strength through retention, which is a sign of parents’ belief in the positive contribution of the school.
    • Provide management oversight to Schools Supervisors in your region or territory and ensure operating performance and instructional learning targets are met.
    • Provide coaching and mentoring to Schools Supervisors in your region to help develop their management skills and support the achievement of their academy goals.
    • Regional Managers completely own (and therefore, are accountable for) the performance metrics of all of the schools in their territory, as measured by operational and instructional benchmarks.
    • This role requires a constant presence at the schools and close interaction with each School Head or School Administrator to ensure that there is continuous bi-directional communication and coaching.
    • In addition to interactions with schools, the Regional Manager is expected to build close relationships with the local and state level government officials, the traditional and local community leaders, and Parents of the children in the school to promote the importance of education, garner support for the school and education ministry’s activities as it relates to their children and to keep a constant monitor on their feedback.
    • Must be ready to travel on a daily basis to schools in your region. The schools are situated in various communities across the state in Nigeria to which you are assigned.

    What You Should Have

    • High level of energy and enthusiasm so as to be effective in a fast-paced environment with multiple demands.
    • This role would suit someone who has extensive experience doing community-based work, field management expertise and strong people management and program management skills.
    • An Education Degree is a MUST, with at least 5 years of professional work experience.
    • Prior team leadership experience using a hands-on role model approach to management and the ability to coach and motivate others to achieve results.
    • Proven ability to drive results.
    • Passion for providing outstanding customer service
    • Excellent practical problem solving skills with the ability to multitask and prioritize effectively.
    • Previous experience building relationships with government and community officials.
    • A passion for what we do is essential and experience in low cost education environments or the public schooling environment is an advantage.
    • Must be dynamic, articulate, organized with an attention to detail.
    • Must have demonstrated capacity to plan, prioritize and deliver tasks on time to meet goals in a high pressure environment.
    • Must be passionate about following processes and procedures and be extremely data-driven.
    • Must be passionate about education and schooling in general.
    • Must be comfortable working in low-income communities.
    • Must have respect and sensitivity towards cultural, gender, ethnicity and religious diversity.
    • Must have maturity and confidence in dealing with high-ranking officials of government institutions, international institutions and non-government institutions.
    • Willingness to have tough conversations when circumstances require it and to take a “no-nonsense” approach to driving business results.

    You’re also

    • A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
    • A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, we work in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
    • A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
    • A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
    • A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
    • A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

    go to method of application »

    Project Director

    About The Role

    • We are seeking a talented, motivated and adaptable individual to support the Managing Director and the senior leadership team as Project Director. The ideal candidate is a multifaceted individual who will work closely with the Managing Director in a job shadow capacity. As a co-strategist, implementer, and trusted advisor, the successful candidate will lead execution of strategic initiatives for the Managing Director and leadership team and will also ensure streamlined activities within the organization to improve the daily management of the organization based on the priorities of the Managing Director. This is a highly hands-on and analytical role, involving intense program management and broad technical knowledge covering financial management, supply chain and school operations management. The Project Director should have a proven track record of exceptional performance driving strategic initiatives and projects to completion.
    • This role reports to the Managing Director and VP Operations. You will be part of a leadership team composed of various directors. The School Inspection Manager/Director, who in turn supervises a team of field associates, will report to you.


    What You Will Do

    Ensure that the programme’s termly and annual milestones are attained on schedule

    • Manage & update the programme operational calendar
    • Ensure appropriate follow through on actions, decisions, and commitments made by the Managing Director by working with the parties responsible for implementation
    • Attend functional team meetings to keep a pulse on the business and help connect dots with others across the organization
    • Assess inquiries directed to the Managing Director, determine the proper course of action and delegate to the appropriate individual to manage
    • Assist the Managing Director in facilitating effective decision-making

    Continuously improve the programme’s performance

    • Coordinate the execution of strategic initiatives
    • Prepare periodic business performance and market analysis, business trends and provide insight with the aim to increase operational efficiency
    • Deliver business planning processes (forecasts, budgets, long-range plans) including analysis of variances with relevant commentary to support management decision making
    • Translate business requirements to technical requirements. This includes using powerful analysis and modeling tools to match strategic business objectives with practical technical solutions
    • Create organizational dashboards and reports to support effective decision making and cross-company communications of business performance status
    • Monitor and review departmental spending vs. budget to ensure optimal spending and ensure funds are directed towards projects that generate the highest return on investment (ROI)

    Ensure that the School Inspection Team (our internal quality assurance team) is driving compliance to school policies and processes at the school level

    • Oversee the activities of the School Inspection team which is in charge of auditing our school operations (facilities, materials & supplies, personnel and processes) against our set of standards and policies to ensure all schools maintain an environment where teaching and learning thrive

    Other Responsibilities As Determined By The Managing Director.

    What You Should Have

    • A bachelor’s degree from a top-tier university with an excellent academic record. Quantitative undergraduate degrees, and advanced degrees such as an MBA are preferred
    • 5+ years of executive level experience in reputable companies from which you have outstanding records of professional achievement. You should have at least one experience that required highly independent work in an exceedingly challenging environment such as in management consulting, finance or in a start-up
    • Excellent project management skills including being incredibly organized with calendars, gantt charts, trackers, and have the ability to systematically follow up and support senior leaders with their deliverables across a broad set of projects/strategic initiatives
    • Solid functional knowledge, including but not limited to strategy, operations, HR, supply chain, customer experience management, finance, project management
    • Exceptional analytical and quantitative problem solving skills. You need to be able to see patterns, be a fast thinker and a good decision maker
    • Advanced MS Excel/spreadsheets skills, and mastery of presentation/reporting tools such as MS Word/Google docs & MS Powerpoint/Google slides
    • Excellent communication skills (writing and speaking), which enable you to communicate complex ideas effectively to people at all levels in the organization
    • Demonstrated leadership ability in a team environment. You should have a proven track record of working strategically and collaboratively with senior leaders across different functional areas
    • Strong willed, a fast learner and able to effect changes fast. You should be able to flourish in dynamic, ambiguous environments, to produce high quality work with very short deadlines, effectively prioritize work among multiple competing demands, and adapt to unexpected work demands

    You’re also

    • A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
    • A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
    • A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
    • A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
    • A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
    • A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
    • A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

    go to method of application »

    Manager, IT Operations

    About The Role

    • The IT Manager role will ensure the provision of superior customer service throughout the business, through the maintenance, enhancement, and efficient operation of IT functions. Additionally, the role will include responsibility for ensuring the security and integrity of IT operations and systems, as well as the line management of IT officers and associates.
    • The flexibility to work outside normal business hours is integral to this role, as is the ability to work under broad direction and minimal supervision.


    What You Will Do

    • Provide the first point of IT Support contact for all local ESPOIR staff, covering all hardware, software, and associated peripherals;
    • Manage service requests and related service desk tickets, planning and prioritizing systematically to minimize backlog and ensure operational efficiency in ESPOIR’s designated service desk system.
    • Troubleshoot technical issues to resolution and/or escalate to colleagues, suppliers, or partner organizations as required.
    • Monitor and manage the operational performance.
    • Ensure that standard operating procedures and all relevant IT governance and processes are implemented and adhered to.
    • Deploy computers, school technology, and associated peripherals including new installations and redeployment of existing equipment.
    • Install and configure operating systems and software to agreed standards under the direction of the Director of IT and other senior IT personnel.
    • Recommend, source, install, and maintain network equipment such as firewalls, routers, and switches
    • Manage the local area network and internet connection and ensure network security through the installation of appropriate hardware and software, as well development of IT policies
    • Manage IT infrastructure improvement projects, including scheduling and budgeting.
    • Maintain existing equipment to standards, by performing upgrades, new installations, and carrying out routine procedures.
    • Assist in the compilation and maintenance of an accurate inventory of hardware and software, and ensure that records are kept up-to-date within the service desk system.
    • Expedite the repair of hardware faults and software configuration problems, notifying or forwarding to the relevant suppliers in a timely manner.
    • Work with colleagues to monitor the performance of systems, ensuring that issues are appropriately escalated and resolved.
    • Provide technical assistance to project teams and undertake technical project roles when required.
    • Maintain and develop excellent working relationships with key suppliers, conducting dealings in a professional and appropriate manner.
    • Provide at all times a professional, courteous, and rapid response to individual users.
    • Supervise, train, and mentor junior staff members in all of the above.
    • Demonstrate commitment to and promotion of a culture of service excellence and continual improvement within the IT Department.

    What You Should Have

    • Excellent technical knowledge of PC hardware
    • Working technical knowledge of current protocols, operating systems, and standards
    • Software and hardware troubleshooting
    • Windows desktop (7/8/X) and Windows Server (at least 2012) experience as well as Microsoft Office support and Active Directory administration; relevant Microsoft certification is a plus
    • Routers, switches, and firewall experience
    • Knowledge of Android technologies, smartphones, LAN and Wifi configurations.
    • Experience with admin of Microsoft systems such as Navision, IIS, or Sharepoint.
    • Experience with cloud services, in particular AWS.
    • Experience working and training on a variety of IT subjects and applications
    • Excellent writing and oral communication skills
    • Good research skills, including the ability to identify and propose solutions to issues/crisis
    • A Degree from a recognized university with top marks in Computer Science or a related discipline.
    • 5-10 years of relevant IT/industry work experience.
    • Experience working within a fast-paced environment.

    You’re also

    • A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
    • A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
    • A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
    • A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
    • A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
    • A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
    • A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

    go to method of application »

    Director, Schools

    About The Role

    • The Director Schools is responsible for the performance management of every school in the territory or program. This includes school management, academic programming, school programming, staff professional development, regulatory compliance, and parent and community engagement in every school we support. You have the incredible responsibility for the integrated delivery of all our programming in each school, for each teacher, for each child.
    • Consequently, your focus on using data to drive performance, and constant coaching to change behavior, and rigorous implementation of core school programs is critical. The team you supervise is in schools each day, providing ongoing mentorship, specific performance feedback, and on-going group and personal training. You manage one of the largest teams in the company, led by the field team of School Supervisors, that give daily support to each school.
    • In this role, you also engage with all stakeholders of the schools under your care, including government officials, parents, and community groups as may be required, just as your school supervisors do in the community of each school.
    • Instructional leadership is a core part of your remit, ensuring that school leaders and teachers are delivering on our promise to ensure each child has the opportunity to learn, which only happens when each teacher uses the right materials at the right time each day, listening and responding to students’ learning, and is supported by the school leader in this practice daily.
    • Your role is the nexus of all that we do, ensuring the implementation and results of our overall programing. Using big data that provides visibility into everyday teaching practices and school management, you work with your direct supervisory staff to improve performance of each school – with the goal of student performance and character development in mind, as well as each school’s financial sustainability – and provide feedback on core programming to our design teams.
    • This team is laser focused on outcomes, inherently collaborative in nature, loves fostering leadership in others, is unwaveringly committed to ensuring a quality education for our pupils, and is excited about creating incredible learning interventions that drive positive behavior and mindset change in adults. You will flourish on this team if you are: a team player, hyper-focused on results, flexible in a dynamic environment, and have fun while working hard.

    This role reports to the Managing Director and Regional Schools Director.

    What You Will Do

    • Be responsible for the success of schools in your territory. Success is defined by (i) achieving excellence in all School Management metrics, (ii) meeting or exceeding ambitious learning outcome targets, (iii) building a culture of community and parent engagement.
    • Ensure each Supervisor delivers on their oversight of schools and individual KPIs. Their schools should deliver the promise of learning and holistic development for children, and have a strong and high-performing cohort of teachers;
    • Be responsible for the management of direct reporting lines with Regional Managers (to whom School Supervisors report), L&D Manager, and Programme Manager
    • Use data from multiple sources to ensure that academic programming - offerings, lesson quality, teacher support, learning innovation, etc. - throughout the year is robust, adheres to regulatory guidelines, is contextualized to the territory, and leads to outsized learning outcomes for all pupils
    • Use data from multiple sources to ensure Regional Managers, Supervisors are effectively managing their schools, and creating safe learning environments.
    • Be in schools 20% time, observing teaching, observing management, and engaging with stakeholders, including government officials, parents, and community groups.
    • When observing or holding meetings, use rubrics or other documents to support structured observation and reporting.
    • Support specific school events, including collaborating on programming for such events as school opening celebrations, parent teacher conferences and school closing celebrations, as well as community showcases and participation in co-curricular competitions.
    • Ensure school strength and support enrollment efforts are achieved.
    • Ensure local regulatory processes are followed, including environmental & social standards, as well as national regulations.
    • Ensure school staff and students are prepared to sit in government-proctored exams, as they may occur on a termly/semester basis, and with particular attention to national examinations.
    • Ensure that leadership & development sessions are delivered to schools during the course of the school year, and during induction training for new staff. Supervisors should use the materials and programming developed by the Leadership & Development team.
    • Work with the Leadership & Development team to provide, facilitate on-going professional development for Supervisors
    • Support schools through transition of staff, including school leaders and teachers; work with local government and other local organizations as needed.
    • Ensure school leaders are actively building a pipeline of school staff candidates, leveraging parents, local government leadership and other local organizations.
    • Ensure schools are working directly with county or regional government leadership, teacher training centers or regional organizations to support sourcing candidates for school staff.
    • Supervisor budget and optimization, prevent fraud and ensure financial discipline among the Schools group
    • Other duties as assigned

    What You Should Have

    • Proven management and leadership experience, leading teams of people to accomplish an objective
    • Proven experience managing field-based teams
    • Belief in data-driven decision making
    • School management experience a plus
    • Relentless focus on achievement for yourself and others
    • Bias towards action
    • Flexible and loves to work in a dynamic environment
    • Collaborative leader with strong relationship building skills
    • Strong interpersonal skills
    • Strong communication skills, with fluency in English and Hausa required.
    • Undergraduate degree (or its equivalent) or Masters degree

    You’re also

    • A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
    • A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
    • A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
    • A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
    • A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
    • A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

    go to method of application »

    Supervisor, Schools

    About The Role

    • Each Supervisor is responsible for the professional development, including ongoing performance management of school staff. As a Supervisor, you are in schools each day, providing ongoing mentorship, specific performance feedback, and on-going group and personal training. In this role, you also engage with all stakeholders of the schools under your care, including government officials, parents, and community groups as may be required. Your role is the nexus of all that we do, ensuring the implementation and results of our overall programing, integrating school management, leadership & development of school staff, instructional design and technology. Using big data that provides a visibility into everyday teaching practices and school management, you work with school staff to improve performance – with the goal of student performance and character development in mind – and provide feedback on core programming to our design teams.
    • This team is laser focused on outcomes, inherently collaborative in nature, loves fostering leadership in others, is unwaveringly committed to ensuring a quality education for our pupils, and is excited about creating incredible learning interventions that drive positive behavior and mindset change in adults. You will flourish on this team if you are: a team player, hyper-focused on results, flexible in a dynamic environment, and have fun while working hard.

    What You Will Do

    • Be responsible for supervising the work of all school leaders in your assigned area, including all aspects of School Management, and community and parent engagement. Ensure each school leader delivers on promise of learning and holistic development for children, has a strong and high-performing cohort of teachers, operates within its budget and sustains enrollment necessary for financial sustainability;
    • Use data from multiple sources, including your own classroom observations and school management observations, quality assurance audits, and big data on school staff behavior, to lead school staff to improve their practice, with an unwavering eye to student learning and holistic development.
    • Use data from multiple sources to ensure effective school management, and a safe learning environment.
    • Be in schools 90% time, observing teaching, management, and engaging with stakeholders, including government officials, parents, and community groups. This is a field-based role, and you must be willing to travel to schools every day, with occasional overnight or long-distance travel
    • When observing or holding meetings, use rubrics or other documents to support structured observation and reporting.
    • Support specific school events, including collaborating on programming for such events as school opening celebrations, parent teacher conferences and school closing celebrations, as well as community showcases and participation in co-curricular competitions.
    • Ensure school staff and students are prepared to sit in government-proctored exams, as they may occur on a termly/semester basis, and with particular attention to national examinations.
    • Ensure school strength and support enrollment efforts.
    • Ensure local regulatory processes are followed, including environmental & social standards, as well as national regulations.
    • Lead leadership & development sessions the course of the school year, and during induction training for new staff, using the materials and programming developed by the Leadership & Development team.
    • Support schools through transition of staff, including school leaders and teachers; work with local government and other local organizations as needed.
    • Other duties as assigned

    What You Should Have

    • Proven community leadership experience, leading teams of people to accomplish an objective.
    • Experience in mentorship and coaching of youth and adults, either inside or outside of a school setting.
    • Two years of teaching experience highly preferred
    • Belief in data-driven decision making
    • Relentless focus on achievement for yourself and others
    • Bias towards action
    • Willingness to travel
    • Flexible and loves to work in a dynamic environment
    • Collaborative leader with strong relationship building skills
    • Strong interpersonal skills
    • Strong communication skills, with fluency in English and Hausa required
    • Undergraduate degree in any field. A B.Ed or a Masters degree is an added advantage.

    You’re Also

    • A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
    • A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
    • A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
    • A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
    • A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
    • A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
    • A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

    go to method of application »

    Associate, School Inspection

    About The Role

    • The Associate, Quality Assurance are the eyes and ears of the organization. They are part of an existing highly-trained quality monitoring team focusing on systematic academy-level monitoring.
    • The Associate, Quality Assurance is driven, competitive, and always strives to win. The role requires someone who has a strict code of integrity. We are looking for an energetic and motivated individual willing to contribute his or her skills to the team to make the Quality Assurance team even more successful.

    What You Will Do

    • Ensure schools are compliant with procedural requirements through processes of quality control and audit checklists of academy operations and management tools, materials and processes by:
    • Paying visits to a set schools each day (as assigned by the Quality Assurance Manager)
    • Performing audits via the smartphone
    • Reporting the information back to HQ.
    • Provide valuable insights into critical operational issues based on school visit observations.
    • Work with HQ to ensure that the school teaching and management systems and tools are well implemented and maintained as per Bridge standards at individual schools both by School Heads and by teachers.
    • Quality Assurance Associates will travel every single day to schools and are expected to spend a fair amount of time on the road.

    What You Should Have

    • Highly organized, detail-oriented and able to manage multiple tasks within tight deadlines
    • Hard-working with a positive can-do attitude; is able and willing to take on any challenge
    • Able to "stand his/her ground" and not be convinced by any School heads, teachers or anyone to change the audit information.
    • Mature and independent - supervision will largely be done from HQ while you operate in the field
    • Adept at using smartphones and email programs.
    • Aptitude for learning new IT systems/applications
    • Excellent oral and written communication skills
    • Prior experience conducting audits or experience in a quality assurance role is a plus.
    • Willingness to travel every day in all weather.
    • High Diploma or University graduate

    You’re also

    • A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
    • A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
    • A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
    • A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
    • A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, analyze it and make decisions with clear justifications.
    • A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

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