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MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning wi...
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Mission
- Ensure that functional and effective systems and procedures for expenditure management and budget control are in place.
Description
- Develop, implement, and maintain financial Processes, Policies and Procedures for the department.
- Develop and maintain a system to track all assets owned by the department.
- Ensure development and implementation of functional and effective systems and procedures for expenditure management and control.
- Manage departmental budgeting and control.
- Manage annual budget preparation and ensure proper financial control for the department.
- Manage all departmental general ledger accounts and supervise reconciliation with both finance and vendors.
- Manage and control departmental CAPEX and OPEX budget.
- Manage contracts with suppliers/vendors
- Prepare/compile agreed periodic activity and performance reports for the attention of management.
- Develop forecasts to finance for cash, accruals for unpaid duties and vendor invoices in the department (remove unpaid duties).
- Guide the implementation of financial policies, processes, and procedures to ensure compliance with GAAP requirements and MTNN accounting policies.
- Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
- Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Education:
- First degree in Accounting or related discipline
- Professional accounting qualification
- Fluent in English
Experience:
6 - 13 years’ experience which includes:
- Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others.
- Experience working in a medium to large organization.
- Management accounting experience.
- Hands on experience in a finance function preferably in a multinational organization.
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Mission:
- Support the implementation of the Value-Based Capital Allocation (VBCA) strategy, ensuring alignment with Ambition 2025 and harmonization of capital expenditure with MTNN's strategic objectives.
Description:
- Develop high-level business cases aligned with VBCA for the top contributing projects and programs.
- Prepare detailed business cases for key growth projects.
- Track progress and report on key projects monthly for the purpose of post-implementation reports and comprehensive post-implementation reviews.
- Support the management of the Capex Prioritization Tool, ensuring optimal allocation of resources and aligning final budgets based on committee feedback.
- Monitor adherence to Capex guidelines and policies (early capex and roll-forward guidelines; savings and reallocation guidelines; additional capex policies).
- Review and evaluate trends in telecom technology markets and drive the allocation of scarce capital resources to viable projects.
- Monitor CapEx performance against targets and KPIs, facilitating quarterly reviews and approvals.
- Develop and manage a process that drives information dissemination with finance and capex teams.
- Ensure deadlines for the submission of reports are met.
- Ensure data is received in a timely manner from all stakeholders.
- Ensure all data is validated for accuracy.
Education:
- First degree in Accounting, Finance, Business Administration, or related field.
- Fluent in English
- ICAN, ACCA or related discipline
Experience:
3–7 years’ experience, which includes
- Minimum of 3 years’ experience in a finance-related area of specialization;
- Experience working in a medium organization.
- Experience in capital allocation, financial planning and analysis.
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Mission:
- Supervise multiple supply chain projects and outsourced partners for outsourced functions in the Opco’s supply chain. This role works closely with the capital projects to ensure supply chain activities are executed effectively and efficiently.
Description:
- Monitor changes to SCM-related statutory, regulatory, and legal compliances and update MTN checklist. This includes compliance with Safety, Health, and Environment (SHE) regulations, imports, Foreign Exchange Control Documentations (FECDs), input and output taxes, and managing landed costs.
- Develop policies and procedures for implementing a distribution strategy (customize to physical local conditions).
- Manage sub-divisional budgets in line with business objectives.
- Manage project initiative budgets in line with business objectives.
- Plan and manage supplier relationships with the distribution company and customer relationships.
- Guide and direct vendors and third parties in achieving MTN Opco objectives.
- Lead the creation of sub-divisional strategies in line with overarching divisional goals.
- Ensure effective implementation of sub-divisional strategy by means of providing direction, structure, business plans, and support.
- Source, induct, and manage talent in accordance with legislative guidelines.
- Resolve issues or queries between the Capital Projects Team and the Supply Chain Management Team.
- Be responsible for ensuring the timely delivery of items to ensure the smooth functioning of the projects.
- Review the master demand schedule for various projects to leverage economies of scale in procurement.
- Approve decisions to expedite or delay the sourcing or logistics based on changes to project schedules.
- Ensure open communication channels with staff and implement change management interventions where necessary.
- Provide a definition of roles, responsibilities, individual goals, and performance objectives for the team.
- Set KPIs and provide regular performance feedback through a well-defined and implementable performance review program.
Education:
- A first degree in Engineering, Supply Chain Management or a related discipline
- Fluent in English
- Project Management Professional (PMP) and/or equivalent (preferred)
- Relevant certification in procurement or the supply chain Working experience in Oracle
Experience:
6–13 years’ experience, which includes:
- A minimum of 3 years’ experience in an area of specialization, with experience in supervising or managing others
- Experience working in a medium- to large organization
- Supply Chain Management Experience
- Vendor management experience
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Mission:
- To promote the MTN brand and deliver on the monthly sales target and other expectations as required by the Sales & Distribution division.
- To lead and manage a team of Sales Representatives, Mobilize Consultants, Field Support Agents, and SIM Registration Acquisition Agents.
Description:
- Ensure an increase in sales, activations, and product penetration by ensuring brand visibility within assigned territory.
- Review channel operations and stock levels and ensure proper stock management in the channel in order to meet customer demands.
- Coach and train team members to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and increased product knowledge, as well as identify developmental opportunities for team members.
- Oversee and coordinate all technical activities and the activities of team members, and ensure all transaction and administrative documentation is recorded and available for business use.
- Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationship.
- Provide procedural and policy guidance to team members and other operational staff and communicate service standards to ensure that targets are achieved.
- Work with other units/departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.
Education:
- A first degree (B.Sc. or HND) in any Social Science degree or related discipline
- Fluent in English
Experience:
3 - 7 years’ experience including:
- Experience using data mining tools
- Telecoms experience would be an added advantage
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Mission:
- To efficiently manage and coordinate performance reporting and financial analysis activities within the Fixed Broadband division, align efforts towards achieving revenue, subscriber, and non-financial KPIs.
- Provide expertise in financial modeling, data visualization, and business performance reporting to support Fixed Broadband Sales, Fibre Development, and Customer Management in meeting their financial goals.
- Collect, analyze, interpret, and summarize complex data in the preparation and generation of statistical and analytical reports to provide intelligence to guide Fixed Broadband in making informed decisions.
Description:
- Develop and automate Fixed broadband business reports (standard reports, visualizations, and dashboards); derive business intelligence and insights from internal sources to inform better decision-making.
- Prepare regular management and dashboard reports to provide insight into Fixed broadband KPIs, metrics, financials, non-financials, and other performance areas to support decision-making.
- Monitor and prepare trend analysis, graphs, and variance analysis to support the development of strategies and initiatives that deliver on organizational objectives.
- Propose process efficiencies for data analysis, content, consistency, and intelligence to maximize display and data quality assurance.
- Perform variance analysis on projects within the fixed broadband division.
- Produce analysis and business intelligence for Fixed broadband by utilizing various tools and drawing on proven proficiency and experience (including all aspects of the architecture of cube/report design, creation, etc.).
- Provide management with fact-based, business-oriented, actionable insights to facilitate informed decision-making.
- Validation and control of revenue reports.
- Provide and articulate an understanding of secondary data sources and knowledge of the interoperability of data sources.
- Assist in the identification and mitigation of risks that may impact the business and provide scenarios to achieve the most favorable financial returns.
- Generate periodic product performance assessment reports and reviews.
- Provide micro- and macro-environmental insights (economic factors, competitor analysis, etc.) and effective recommendations to drive revenue growth and mitigate identified risks.
- Manage periodic data queries, extraction, validation, and reporting processes.
- Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.
Education:
- Bachelor’s degree in Computer Science, Mathematics, Information systems management, or related fields
- Fluent English
Experience:
3–7 years of working experience, which includes;
- 2 years’ experience in the area of data science, analytics, business systems, business intelligence, and any related discipline.
- 2 years minimum within the Telco environment
- Experience as a business performance analyst.
- Strong talent for drawing conclusions and recommendations from complex data sets
- Proven experience in business intelligence tools (Oracle, SAS, Business Objects, DB2, etc.)
- Experience in data warehousing and dataflow structure within telecoms industry is desirable.
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Mission:
- To provide professional account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value.
- To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans, which meet operational targets for revenues, profitability, and customer satisfaction.
Description:
- Increase MTN market share by achieving a set target through the acquisition of new accounts as well as development and maintenance of current accounts.
- Account for the fulfilment of the sales process – from lead generation to bill delivery.
- Seek new clients and create more business opportunities daily, from existing clients, to increase company revenue.
- Conduct research on potential customers and their disposable income using the data mining system.
- Carry out continuous analysis of relevant industry to identify new prospects or opportunities for the corporate sales department.
- Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
- Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
- Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
Education:
- First degree in any related discipline
- Fluent in English
Experience:
- 3–7 years of experience in an area of specialization; with experience working with others
- Experience working in a medium-sized organization
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Mission:
- To provide professional account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value.
- To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans, which meet operational targets for revenues, profitability, and customer satisfaction.
Description:
- Increase MTN market share by achieving a set target through the acquisition of new accounts as well as development and maintenance of current accounts.
- Account for the fulfilment of the sales process – from lead generation to bill delivery.
- Seek new clients and create more business opportunities daily, from existing clients, to increase company revenue.
- Conduct research on potential customers and their disposable income using the data mining system.
- Carry out continuous analysis of relevant industry to identify new prospects or opportunities for the corporate sales department.
- Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
- Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
- Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
Education:
- First degree in any related discipline
- Fluent in English
Experience:
- 3–7 years of experience in an area of specialization; with experience working with others
- Experience working in a medium-sized organization
go to method of application »
Mission:
- To provide professional account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value.
- To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans, which meet operational targets for revenues, profitability, and customer satisfaction.
Description:
- Increase MTN market share by achieving a set target through the acquisition of new accounts as well as development and maintenance of current accounts.
- Account for the fulfilment of the sales process – from lead generation to bill delivery.
- Seek new clients and create more business opportunities daily, from existing clients, to increase company revenue.
- Conduct research on potential customers and their disposable income using the data mining system.
- Carry out continuous analysis of relevant industry to identify new prospects or opportunities for the corporate sales department.
- Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
- Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
- Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
Education:
- First degree in any related discipline
- Fluent in English
Experience:
- 3–7 years of experience in an area of specialization; with experience working with others
- Experience working in a medium-sized organization
go to method of application »
Mission:
- To provide professional account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value.
- To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans, which meet operational targets for revenues, profitability, and customer satisfaction.
Description:
- Increase MTN market share by achieving a set target through the acquisition of new accounts as well as development and maintenance of current accounts.
- Account for the fulfilment of the sales process – from lead generation to bill delivery.
- Seek new clients and create more business opportunities daily, from existing clients, to increase company revenue.
- Conduct research on potential customers and their disposable income using the data mining system.
- Carry out continuous analysis of relevant industry to identify new prospects or opportunities for the corporate sales department.
- Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
- Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
- Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
Education:
- First degree in any related discipline
- Fluent in English
Experience:
- 3–7 years of experience in an area of specialization; with experience working with others
- Experience working in a medium-sized organization
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Mission:
- To drive the development of new products and enhancements of existing solutions, in line with MTNs Business Strategy and in a manner that positions MTN as a force within the technology space.
- To ensure relevant stakeholders understand the lead-to-cash (L2C) process for all solutions/services, leveraging robust change management and capacity development techniques.
- To facilitate the delivery of other services through MTN ecosystem partners, driving robust engagement with key internal and external stakeholders.
Description:
- Drive the development of products and solutions based on relevant market and business needs, as defined by the unit’s key stakeholders (EB-Segments, Clients Success, Sales, Business Development & outside EB)
- Plan and coordinate product and service delivery efforts through detailed analysis and elicitation, design review and validation within the delivery value chain.
- Drive the enrichment of EB-product- & service-roadmap following customer needs, technology refresh & digital transformation through:
- Coordination with Segments team, IT & Networks on key platforms & solutions evolution with a view to enriching & expanding the EB-Product Feature- & Function-List, extracting value to the business through proposition development with segment team.
- Interlocking with the Partnership/IT-teams to discover critical capability and ecosystem partners, leveraging & enhancing product & services delivery to achieve business value.
- Adopt robust business analysis practices to ensure adequate solutioning/architecting
- Facilitating cross-functional engagements with relevant stakeholders in EB-Segments, Clients Success, Sales, Business Dev & outside EB to support requirement reviews, analysis, management & documentation with the aim of delivering business value.
- Document detailed business requirements for the proposed concepts/business constructs from key stakeholders.
- Ensure robustness of testing and delivery of solution that meets customers' needs.
- Drive E2E management of the product and initiative development process in terms of quality, timely delivery and scope management
- Facilitate effective scoping and phasing of product deliveries within agreed timelines
- Maintain in-life products and services within the distinct Enterprise Solutions Product strategy.
- Manage product withdrawal, ensuring that alternative solutions are available to customers, that a migration path to alternative services is properly planned and that the changes are effectively communicated.
- Regular coordination with the quality assurance & testing team for scripting testcases, product validations, spotting any deviations from the agreed business requirements & performing periodic product quality & performance checks to lift product quality via:
- Rendering support in fixing issues identified
- Or raising change requests where necessary to facilitate improvements and enhancements.
- Ensure full integration of quality management processes within all activities of Propositions and Product Development Group and ensure full compliance with telecommunications license provisions, sector regulations and competition laws.
- Work with the Enterprise GTM team to develop effective In-Life Marketing communications and processes for enterprise solutions propositions, products and services, compatible with MTN Nigeria processes.
- Define and implement Key Performance Indicators and Metrics for support and operational activities and use these metrics to drive service delivery excellence.
- Provide leadership and direction in the operations, leading team to deliver on respective business targets and improve overall performance of the unit.
- Identify, evaluate and track the development needs and performance of Products- and Data-Services staff, providing opportunities for staff to build on the company's investment in their training and improve productivity.
- Coach and mentor the Solution Development team to ensure understanding of the objectives and goals of the unit, awareness of all related job requirements and accountabilities, and leverage human resources career development programs for staff career development.
Education:
- First degree in any related discipline
- Fluent in English and language of country preferable
- Master's degree in product development, business analysis, system engineering, project management will be an added advantage.
Experience:
9–17 years work experience including
- Manager track record of 3 years or more; with at least 3 years in relevant ICT sector
- Combination of telecommunication and technology experience is an added advantage.
- Advanced business analysis and solution architecting experience
- Proven experience in product development, project management, change management, process improvement and reengineering.
- Good understanding of systems, networks and mobile telecoms, mobile applications and emerging technologies
- Good knowledge of data architecting and structuring is advantageous
- Experience working in a global/multinational enterprise (understanding emerging markets is advantageous)
- Work experience across diverse cultures and geographies is advantageous.
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Description
- Identifying IoT and Cloud opportunities and selling directly to customers
- Study and apply successful sales strategies in selling MTN enterprise solutions to defined customer segments and adapt for use with other allocated customers within the horizontal sector.
- Support the SM, Value Sales in ensuring the adequate development and use of the value sales tools by the Account Partners (Account Plans, Outside Ins, Business Cases, and Sales Proposal).
- Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
- Supply relevant decision support and management information data to ensure that sales performance conform to investors’ expectations and provide sales performance data to support management decision-making
- Demonstrate in-depth industry/sector and technical knowledge required to build realistic account specific business cases to aid sales team in achieving sales targets.
- Identify and develop a robust pipeline of prospects within the Enterprise accounts which are systematically qualified for ICT requirements, managing the decision-making process within the account to ensure sales opportunities are closed by the account team.
- Create an aggressive sales strategy that grows MTNN’s revenue streams and exceeds individual targets and objectives.
- Ensure integrated channel management, supported by appropriate systems such as CRM; use knowledge management to increase the professionalism of account management for allocated corporate accounts.
- Ensure full integration of quality management processes within all sales activities for the allocated corporate accounts, ensuring effective deployment on a day-to-day basis.
- Support the SM, Value Sales in developing an ICT sales strategy and plan by providing professional inputs and advice.
- Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Education:
- First degree in IT/Computer Science/Engineering or related discipline
- Relevant Certification(s) in IoT, Cloud, Sales, Industry, etc. will be an added advantage
- Fluent in English
Experience:
6 - 13 years’ experience which includes:
- Minimum of 3 years’ experience in consultative selling of IoT and/or Cloud services
- Experience working in a medium to large organization
- Experience in Technical sales to quoted companies
- Experience in an ICT/Telecoms environment
- Experience in developing sales strategies and performance metrics.
- Experience in IoT Platform solution development environment.
- Experience in solution selling/outcome-based sales
- Proficiency in cloud-native development and web services technologies (e.g. REST, JSON, XML, SOAP, HTML5, etc.).
- Understanding of Cloud, IoT or Unified Communications technology in an enterprise setting
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Mission:
To lead and drive the development and implementation of machine learning solutions for the consumer business unit and play a crucial role in driving business value by leveraging customer data to personalize experiences, predict churn, and optimize marketing campaigns.
Description
- Understanding business objectives and developing models that help to achieve them, along with metrics to track their progress.
- Develop and implement machine learning models for tasks such as churn prediction, customer segmentation, targeted marketing, fraud detection, and network optimization.
- Ensure the quality and fairness of machine learning models throughout the development and deployment lifecycle.
- Monitor and track the performance of machine learning models and measure their impact on business goals.
- Present findings and recommendations to senior management in a clear and concise manner.
- Stay up-to-date on the latest advancements in machine learning and share your knowledge with the team and broader organization.
- Ensure very deep market understanding: regular macro-economic review of trends and shifts that can affect the business and overall market demand.
- Interpret the customer base marketing strategy to identify, plan, and implement/build the analytical capabilities required to deliver the CVM base management strategy.
- Ensure timely base management reporting.
- Drive the ROI of base management activity by ensuring the provision and continuous improvement of actionable insights, analyses, CVM reports, and dashboards.
Education:
- First degree in Computer Science, Engineering, Statistics, Applied Mathematics, Economics, or a related discipline.
- Industry certification(s) and/or post-graduate or professional qualification(s) in a related field (an added advantage).
- Fluent in English
Experience:
6 - 13 years’ experience which includes:
- 4 years’ experience in the telecoms industry, with at least 2 years in a supervisory role.
- Expert understanding of programming languages such as SQL, Python, or R.
- Proven experience in developing and deploying machine learning models for real-world applications.
- Strong leadership skills with the ability to motivate and inspire a team.
- Strong understanding of statistical modeling, machine learning algorithms, and deep learning techniques.
- A track record of managing innovation, developing and applying creative solutions to business problems, anticipating situations and needs, and finding flexible answers to new situations.
- Experience in CVM methodology, principles, capabilities, and techniques.
- Excellent communication, collaboration, and presentation skills.
- Strong problem-solving and analytical skills.
- Experience with data pipelines and data preparation techniques.
- Expert knowledge of the competitive environment, consumer trends, and trade practices in the industry
- Experience in applying various quantitative techniques to address business problems.
- A self-starter who is self-motivated, disciplined, self-assured, performance driven and passionate about digital, AI, ML, and data and its role in transforming businesses.
- Experience reviewing code for analytics models and providing recommendations for performance improvement.
- Familiarity with cloud platforms (e.g., GCP, Azure)
Method of Application
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