Fresh Jobs at Mercy Corps

Program / Department Summary

• The Human Resource Department is responsible for providing effective HR policies, procedures, and people-friendly guidelines and support within Mercy Corps Nigeria.
• This includes but is not limited to Talent Acquisition & Development; employee engagement coordination; country-wide training & learning management; compensation & benefits administration; performance management oversight; disciplinary & grievance handling; staff data management; staff disengagement management and 3rd party service provision management (HMO, Group Life, etc)

General Position Summary

• We are looking for an HR Administrative Assistant to perform a variety of personnel-related administrative tasks. You will support the HR department in duties like posting job ads, updating the HR database and processing employees’ requests. S/He will be responsible for ensuring adherence to HR policies and procedures, recruitment according to Recruiting Guidelines as well championing national hiring and national & expatriate onboarding process.
• S/he will also work with the HR Manager and HR team to support the Human Resource function across MCN including employee engagement & management, performance management, employee welfare and HR project management in Abuja and to support other Mercy Corps Nigeria field offices.
• The HR Assistant should be passionate about Human Resource functions and will work alongside the HR Officers, HR Manager and HR Director to implement HR policies and procedures and want to help create a nourishing workplace
• Ultimately, you will gain HR experience in a fast-paced work environment by supporting and improving all HR functions.

Essential Job Responsibilities

• Ensuring accurate and proper record-keeping of employee information in electronic and digital format.
• Update HR databases and HRIS with relevant changes (e.g. new hires, separations, vacation and sick leaves)
• Support HR Officer learning and development plans for all MCN Offices.
• Prepare paperwork for HR policies and procedures.
• Administer HR correspondence to new and existing team members
• Process employees’ requests and provide relevant information
• Contributes to team effort by accomplishing related results as needed.
• Coordinate HR projects, meetings, team bonding and training seminars
• Collaborate with the Talent Acquisition officer to post job ads on careers pages and process incoming resumes
• Provide orientations for new employees by sharing onboarding packages and explaining company policies
• Ensuring that all employees are organized and satisfied in their work environment.
• Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving administrative procurement purchase orders and invoices.
• Performs other related duties as assigned.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability To Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Accountability:

• Supervisory Responsibility: N/A
• Reports Directly To: HR Manager
• Works Directly With: HR Manager, HR Officers, Talent Acquisition Officer, All Hiring Managers, Senior Management Team, Mercy Corps operation staff, finance, program team and partner organizations.

Knowledge and Experience

• Bachelor's Degree in Human Resource Management / Administration or relevant field.
• 1 - 2 years of professional experience in multiple human resource disciplines specifically Recruitment, Selection, Orientation, Onboarding and Talent Management.
• Proven work experience as an HR Intern, administrative or assistant
• Hand-on experience with HR software, such as Bamboo HR, HRIS or HCM
• Computer literacy and experience with MS Office applications
• Excellent organizational and time-management skills
• Proficiency in MS Office, internet searching, and applicant tracking systems and use of social media for sourcing talent.
• Ability to communicate, influence and solve problems effectively across diverse cultures and geographical distances with sensitivity
• Fluency in English is required. Fluency in any other Nigerian language will be an added advantage.

Success Factors:

• The successful candidate must have excellent interpersonal skills, strong oral and written communications skills and should be an excellent listener. S/ he must have excellent analytical skills, good reasoning abilities, and sound judgment.
• S/he will also be able to thrive in a fast-paced environment, demonstrate a strong understanding of the cultural and social environment that exists both in and out of Nigeria, and have the willingness and ability to work effectively with a wide variety of people.
• S/he will develop and maintain productive professional relationships with a broad spectrum of stakeholders within the organization and throughout the relief and development community.
• S/he will be flexible, resilient and possess the ability to prioritize and manage multiple tasks simultaneously. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues

Living Conditions / Environmental Conditions:

• The position will be based in Abuja, FCT and will require little or no travelling to other field locations. Given the nature of the role, working hours require flexibility, and working beyond the official closing hour might be necessary.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity:

• Mercy Corps is an equal-opportunity employer that does not tolerate discrimination on any basis.
• We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. 
• We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

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Program / Department Summary

• This is a five-year United States Agency for International Development (USAID)-funded Community Initiative to Promote Peace (CIPP). The CIPP program aims to strengthen conflict prevention, mediation, and early warning by facilitating community-led analysis and action to prevent, manage, and mitigate conflict and violent extremism. The program will work in twenty-four (24) high-risk local government areas in Benue, Kaduna, Kano, Katsina, Kogi and Plateau states.

General Position Summary

• The position is based in the Abuja office and will report to the Program Quality Specialist. The Infographic and Learning Assistant will be responsible for developing quality and visually appealing communication materials through graphic design and photography. S/He will also support the content gathering and development process for the program.
• The successful candidate must possess excellent organizational skills and ability to work with people from diverse backgrounds and experience. The position is based in Abuja, and it requires up to (40 %) travel to Benue, Kaduna, Kano, Katsina, Kogi and Plateau states.

Essential Job Responsibilities

• Develop infographics using supplied data to present core messages and organize complex information into visual representations.
• Deliver high-quality photographs and videos, charts, information graphics and branding to support project documents.
• Develop visual designs for visibility and IEC materials taking into consideration typography, iconography, layout, and brand identity.
• Conceptualize and execute creative graphic design and layout for research and M&E materials and other printed and communication materials.
• Manage and properly store multimedia Assets for the program.
• Support the documentation of lessons learnt and success stories in collaboration with the CLA officer.
• Ensure the CIPP media assets are up to date and appropriately filed in the program drive.
• Support the planning and management of program events (internal and external)
• Support the design process for CIPP communications products.
• Support the adherence of all communications outputs with established donor branding and marking guidelines.
• Ensure signed consent forms are obtained and properly filed for all photographed and interviewed participants.
• Other duties as assigned by the line manager.

Other:

• Adherence to all MC policies and procedures as outlined in the policy and procedure manual.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian mission in its country of operation.

Supervisory Responsibility:

• None

Accountability:

• Reports Directlyto:Program Quality Specialist, CIPP
• Works Directly with:Program officers, CLA officer

Knowledge and Experience

• BSc in Computer Science, or Communications, Visual Arts, Graphic Design, or related field
• Minimum of one year experience in a similar role, INGO preferred.
• Ability to interpret and synthesize information and present it in a creative manner.
• Excellent skills in documentation, data visualization and experience in infographic designing.
• Ability to design using various design software packages.
• Proficient photography and video editing skills preferred.
• Team player, with excellent organizational, training design and delivery, time management, and communication skills in English, both written and oral.
• Familiarity with design and editing software including Adobe Photoshop, InDesign, Illustrator, etc.

Success Factors

• The ideal candidate will have a strong curiosity for understanding and working effectively within the complex cultural, political, security and social environment of Nigeria.
• He/She will be an excellent infographics designer, communicator, multi-tasker, and able to work in ambiguous situations.
• He/She will be a tolerant and flexible individual able to work in difficult and stressful environments and follow procedures.
• Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/STA to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
• Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.
• Living Conditions / Environmental Conditions: The position is based in Abuja and it requires up to 40% travel to field offices.

Diversity, Equity & Inclusion

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

• Mercy Corps is an equal-opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. 
• We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

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Program / Department Summary

• In 2019, Mercy Corps was awarded a five-year, $30 million USAID-funded Feed the Future Nigeria Rural Resilience Activity to facilitate economic recovery and growth in vulnerable, conflict-affected areas by promoting systemic change in market systems. The Rural Resilience Activity will enable individuals and communities to engage in strong and sustainable market systems rather than continuing to rely on humanitarian assistance and faltering with each new shock.
• The Activity is part of the U.S. Government’s global hunger and food security initiative aimed at giving families and communities in some of the world’s poorest countries the freedom and opportunity to lift themselves out of food insecurity and malnutrition. The Activity also empowers vulnerable households, communities and systems to cope with current shocks and stresses and to be prepared to withstand future ones. The Activity is implemented by Mercy Corps, with support from the International Fertilizer Development Center (IFDC) and Save the Children (SCI), primarily in the Northeast states of Adamawa, Borno, Gombe, and Yobe.

To achieve this purpose, the Activity implements interventions around the five components below:

• Component 1: Provide up-to-date evidence for the selection of market systems, livelihoods and employment opportunities that contribute to inclusive and resilient growth and improved nutrition.
• Component 2: Stimulate market systems growth and diverse economic opportunities (Pull activities).
• Component 3: Build capacity to take advantage of market systems opportunities (Push activities).
• Component 4: Sequencing, layering, integrating (SLI), and collaborative learning to improve activity effectiveness, sustainability, and scale.
• Component 5: Supporting Market Resilience to COVID-19 Shocks.

General Position Summary

• The Intervention assistant will be responsible for the technical support in the implementation of livestock aimed at ensuring interventions results in the desired Activity targets.
• The Intervention assistant will be responsible for providing support for all activities related to livelihoods and market systems development under the Rural Resilience activity.
• S/he will support in implementation strategies and coordination with the Intervention leads and the leadership of RRA activities in Gombe State.
• The position will provide support to all RRA staff, providing them with technical assistance where necessary; and ensuring that common strategies and approaches are applied consistently in all communities. S/he will coordinate closely with the Monitoring and Results Measurement team to ensure that systems are in place to track, analyze and report results.
• The selected candidate will keep abreast of the latest research and evolutions in the field of market/value chain development and integrate new ideas and approaches as appropriate, seeking additional technical assistance as needed and ensuring effective working relationships with collaborating agencies.

Essential Job Responsibilities

• The Interventions Assistant will support the work of the Senior Intervention Officers who identify and manage agribusiness, association and government partners.
• Support the development of partnerships with market actors, including but not limited to processors, traders, financial services, and business development services (BDS) providers, associations, and government institutions by supporting the competition, selection and negotiation processes.
• Assist the Senior Intervention Officers with the development of scopes of work, budget analysis, reviewing backup documentation and administrative tasks.
• Coordinate across teams to develop monitoring and evaluation targets and submit reports on a weekly basis.
• Support the management of strong relationships under ongoing partnership by coordinating communications, participating in field visits, supporting the procurement of goods and services needed by RRA partners, and coordinating events.
• Monitor the implementation and execution of technical assistance and grants provided by RRA, and work with the Senior Intervention Officers and MRM to collect, review and analyze data.
• Contribute to regular reporting on activities. Perform any other duties assigned by the Senior Intervention Officers.

Intervention Management:

• Ensure the appropriate communication of clear intervention guidelines, expected outcomes, timeframe and workplan to all relevant parties.
• Assist the Compliance and Sub Award and EIF managers in the development of relevant grant agreements, MoUs, ToRs and any other administrative requirement for the youth economic empowerment and conflict mitigation interventions.
• Conduct regular field visits to ensure proper implementation of activities.
• Remain well aware of developments in the relevant sectors/markets/commodity chains
• Work with the monitoring and results measurement team to design appropriate tools for monitoring the progress of interventions within the various market sectors. Also liaise with the monitoring and results measurement team on the conduct of impact assessments for ongoing interventions
• Identify priority areas for interventions that will change as opportunities pass or are realized and new ones emerge.

Stakeholder Management:

• Represent the RRA in selected fora, markets, displaying courtesy, tact, consideration and discretion in all interactions with partners, other members of the Activity, and with public.
• Understand how the political economy impacts rural markets, and how changes in the functioning of markets may impact the political economy.
• Maintain contacts with key stakeholders to increase synergies.
• Assist in establishing contacts with national and regional institutions, stakeholders and participants that would contribute to the successful implementation of market activities.
• Coordinate activities with consortium partners, sub-grantees, private sector partners, local government and other implementers, as well as with other Mercy Corps programs.
• Represent Mercy Corps externally at relevant conferences, workshops and other convenings.

Security:

• Work closely with the country team’s security focal point to develop and maintain systems that promote the safety and security of all team members.
• Ensure that programs are designed and implemented with a clear analysis and understanding of security.

Organizational Learning

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability To Beneficiaries

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Supervisory Responsibilities:

• None

Accountability:

• Reports Directly To: Senior Intervention Officer
• Works Directly With:Intervention team, Program MEL Manager, MRM Officers, and Country MEL Manager

Knowledge and Experience

• BA/BSc required in a related field.
• 2+ years working in designing and delivering development works, agribusiness and enterprise development.
• Ability to foster commitment and build capacity among project teams and partners around gender and youth development.
• Excellent organizational, written, and verbal communication skills
• Experience working in consortium multiple organizational partnerships
• Experience with Monitoring and Evaluation systems and research
• Excellent communication and interpersonal skills.
• Spoken and written proficiency in English.
• Ability to facilitate meetings, effective presenter, and open collaborator.

Success Factors

• The ideal candidate will be results orientated, self-motivated and have demonstrated analytical skills. The ideal candidate will be familiar with market-based agricultural programs targeting youth, and will demonstrate cultural knowledge and sensitivity, while also demonstrating skills and ability to provide incentives and capacities for market actors working with youth and offer technical assistance on youth engagement across project partners. The advisor must take a lead role in building and maintaining external relationships as well as demonstrating the drive and initiative to contribute to internal team efforts.

Diversity, Equity & Inclusion

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

• Mercy Corps is an equal-opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. 
• We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

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Program / Department Summary

• The Nutrition Intern will be based in Maiduguri to support the implementation of nutrition activities in the USAID-BHA-funded THRIVE program (Transitioning Households to Recovery from Vulnerability) in JERE LGA, Borno State.
• It is a 24-month program implemented by a consortium led by CRS and will provide context-specific humanitarian assistance with the goal of initiating early recovery in four wards in Jere LGA: Mairi, Mashamari, Dusuman, and Maimusari. THRIVE program covers various sectors i.e., Food Assistance, Multi-purpose Cash Assistance, Shelter & Settlement, Nutrition, WASH, Protection, Agriculture & ERMS.
• The nutrition response supports both nutrition-sensitive and specific interventions that contribute to the prevention, detection, and management of malnutrition. It largely focuses on filling gaps in Community Management of Acute Malnutrition services i.e., Support community nutrition screening, referral and follow-up of SAM and MAM cases and the treatment of Moderate Acute Malnutrition using the Tom Brown supplementary feeding program. It will also collaborate with other Nutrition and health Actors to ensure the existence and functionality of the Stabilization Center, Outpatient Therapeutic Program (OTPs) and other Primary health care services.
• The program will also support supplemental Nutrition Assistance through the distribution of Fresh Food Vouchers to ensure that vulnerable participants, especially Pregnant and Lactating Women and Children Under 2 years, consume diets that meet the minimum dietary diversity as well as improve health-seeking Behavior. This program is also integrating robust Maternal, Infant and Young Child Nutrition in emergency component to equip participants with knowledge and skills to prevent acute malnutrition.

General Position Summary

• The Nutrition Intern will support the day-to-day implementation of nutrition activities in four wards in Jere LGA: Mairi, Mashamari, Dusuman, and Maimusari. Activities will include promotion / supporting adoption of recommended maternal and Infant and Young Child Feeding (IYCF) practices, Distribution of Fresh Food Vouchers to target participants, monitoring and supervision of community-level nutrition screening including the rollout of Mother Led MUAC approach and as well participation in planned nutrition surveys and assessments.

Essential Job Responsibilities

• Support the Nutrition Officer to ensure THRIVE nutrition program progress according to the developed schedule and work plan.
• Support in beneficiary registration, community mobilization and sensitization.
• Support in Nutrition fresh & fleshy food voucher redemption process.
• Ensure equal representation of various community groups in the implementation of activities.
• Keep the program officers and management updated about the security situation in the project implementation area.
• Support the Documentation of lessons learned and success stories on the project.
• Adherence to all MC policies and procedures as outlined in the MC policies and procedures manual.
• Conduct himself/herself professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian mission in the country of operation.
• Other duties as assigned.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that members operate in a secure environment and are aware of policies.

Supervisory Responsibility:

• None

Accountability:

• Reports Directly To: Nutrition Program Officer

Accountability to Participants and Stakeholders:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• Experience in the Nutrition and social approach – SNA a plus.
• Diploma or Bachelor’s Degree in a relevant field.
• Ability to work under pressure.
• Strong interpersonal intercultural and communication skills.
• Excellent oral, written skills and computer skills.
• Ability to quickly learn and adapt.
• Fluency in English, Hausa, and any other local languages.

Success Factors

• Strong work ethic, ability to learn in the most efficient way to complete task and finding ways to save time while completing daily assignments. Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies and procedures and values always and in all in-country venues.

Diversity, Equity & Inclusion

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

• Mercy Corps is an equal-opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. 
• We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

go to method of application »

Program / Department Summary

• In 2019, Mercy Corps was awarded a five-year, $30 million USAID-funded Feed the Future Nigeria Rural Resilience Activity to facilitate economic recovery and growth in vulnerable, conflict-affected areas by promoting systemic change in market systems. The Rural Resilience Activity will enable individuals and communities to engage in strong and sustainable market systems rather than continuing to rely on humanitarian assistance and faltering with each new shock.
• The Activity is part of the U.S. Government’s global hunger and food security initiative aimed at giving families and communities in some of the world’s poorest countries the freedom and opportunity to lift themselves out of food insecurity and malnutrition. The Activity also empowers vulnerable households, communities and systems to cope with current shocks and stresses and to be prepared to withstand future ones. The Activity is implemented by Mercy Corps, with support from the International Fertilizer Development Center (IFDC) and Save the Children (SCI), primarily in the Northeast states of Adamawa, Borno, Gombe, and Yobe.

To achieve this purpose, the Activity implements interventions around the five components below:

• Component 1: Provide up-to-date evidence for the selection of market systems, livelihoods and employment opportunities that contribute to inclusive and resilient growth and improved nutrition.
• Component 2: Stimulate market systems growth and diverse economic opportunities (Pull activities).
• Component 3: Build capacity to take advantage of market systems opportunities (Push activities).
• Component 4: Sequencing, layering, integrating (SLI), and collaborative learning to improve activity effectiveness, sustainability, and scale.
• Component 5: Supporting Market Resilience to COVID-19 Shocks.

General Position Summary

• The Communications & Learning Assistant will be responsible for supporting the program team in the Rural Resilience Activity. She/he will report to the Chief of Party to ensure timely and accurate dissemination of impacts, lessons learned and interventions of the Activity across the implementation states of Borno, Yobe, Adamawa and Gombe. The Communication & Learning Assistant will work closely with the Chief of Party and the Learning & Communications team, and with the monitoring and results measurement (MRM) team, intervention managers and advisors to ensure efficient reporting and documentation of program activities.

Essential Job Responsibilities

• Actively participate in meetings and processes to promote effective program management.
• Communicate effectively to ensure overall project targets and donor obligations are met.
• Work with others in brainstorming and problem-solving sessions to address shortfalls in monitoring, evaluation and information management that affect program implementation.
• Utilize support from the Mercy Corps Nigeria Monitoring Evaluation and Learning team and program resources to enhance organizational learning.
• Support the development of success stories, newsletters, website and social media content, event calendars, factsheets and IEC materials through follow-up with team members and other innovative approaches.

Learning, Communications and Capacity Building

• Support the Activity’s visibility and communication initiatives through travel to field locations to collect images, success stories, and other communications content, as necessary for the development of high-quality reports and success stories for dissemination and documentation.
• Update the content of the Mercy Corps workplace and other recognized social media platforms on a routine basis to ensure dissemination of the program activities, progress, and achievement.
• During special events coordinate the use of social media for reporting on the activities with other program staff according to Mercy Corps standards.

Team Management:

• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
• Provide team members with information, tools, and other resources to improve performance and reach objectives.
• Contribute to country team-building efforts, help team members identify problem-solving options, and ensure the integration of all team members into relevant decision-making processes.

Finance & Compliance Management:

• Ensure compliance with donor and Mercy Corps regulations related to emergency programming.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.
• Work closely with Mercy Corps Nigeria country team's security focal point to develop and maintain systems that ensure the safety and security of the team in all aspects of its implementation process.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability To Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility:

• None

Accountability:

• Reports to: COP - RRA
• Works Directly with: Chief of Party, Communication/CLA manager, RRA intervention managers, MRM team, finance and compliance department and other relevant MC staff.

Knowledge and Experience

• Bachelor’s Degree with experience in knowledge management or communication in an international development organization.
• Knowledge of reporting on program implementation with relevant field experience.
• Excellent verbal and written communication skills.
• Excellent computer skills, including experience with Excel, PowerPoint, and at least one statistical data analysis software.
• Experience working in Northern Nigeria and the FCT (as the position may require frequent travel to these locations).
• Fluency in written and verbal English is required with knowledge of an additional local language.
• Excellent written and oral communication skills in English required, including report development, writing, and editing.
• Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.

Success Factors

• The successful candidate will have the ability to multi-task, set priorities, and work under tight deadlines within a complex team. S/he will demonstrate strong interpersonal and cross-cultural communication skills and be committed to the values and mission of the Rural Resilience Activity team. S/he will take initiative and contribute to team efforts, as well as demonstrate the ability to communicate. Multi-tasking, prioritizing, problem-solving and simultaneous attention to detail and working in a team to achieve a strategic vision are essential.
• The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations. Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues

Diversity, Equity & Inclusion

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

• Mercy Corps is an equal-opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. 
• We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

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Program / Department Summary

• The U.S. Agency for International Development (USAID) has launched one of its most comprehensive peacebuilding programs in Nigeria to date with Mercy Corps, a leading global humanitarian aid and development organization, which has been working with communities in Nigeria since 2012. The goal of the Community Initiatives to Promote Peace (CIPP) program, which commences in 2019, is to prevent violent conflict in the most at-risk communities across 6 states and 24 local government areas (LGA) in Nigeria’s Northwest and North Central regions. CIPP builds on the accomplishments and deep contextual knowledge gained by USAID and Mercy Corps through their previous peacebuilding programs in Nigeria.
• Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long-term resilience of communities with integrated programs focusing on governance, protection of vulnerable populations, social cohesion, inclusion of women, youth and persons living with disabilities, and local conflict management.

The CIPP Program is implemented in six North Central & North-Western Nigerian states: Benue, Plateau, Kogi, Kaduna, Kano and Katsina. Since 2019 is strategically building on the past four years of the Mercy Corps former peacebuilding programs to:

• Improve local capacity and skills to manage disputes
• Strengthen and enable more sustainable Early Warning and Early Response (EWER) mechanisms
• Increase collaboration among communities with government agencies, CSOs, and local leaders to address root causes of conflict
• Strengthen women’s capacities to prevent and resolve conflict
• Improve the ability to address violent extremist recruitment tactics

Essential Job Responsibilities

• Manage the CIPP activities’ travel arrangements.
• Maintain the office systems, including data management and filing.
• Assist Supervisor in researching and following up with actions on matters which fall within the program/administrative responsibility.
• Produce documents, briefing papers, reports, and presentations for Supervisor.
• Deal with appropriate requests.
• Support in organizing meetings and ensure that the Team is well prepared for those meetings.
• Support in preparing agendas and minutes of meetings.
• Process activity budget, PRs and write activity report.
• Receive, record, and keep custody of supplies such as workshop materials.
• Any other administrative duties as may reasonably be required by the DCOP/COP.

Finance & Compliance Management:

• Ensure compliance with donor and Mercy Corps regulations related to peace and conflict programming.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility:

• None

Accountability:

• Reports Directly to:Deputy Chief of Party (DCOP)
• Works Directly with:CoP, and the activity Team Members

Ethics and Integrity:

• All Mercy Corps staff members/interns are expected to behave ethically and demonstrate the highest integrity in their professional and personal lives. Mercy Corps has zero tolerance for any form of fraud, corruption, abuse, harassment, or exploitation. Any breach of our policies or misconduct will lead to disciplinary action or may lead to termination.

Knowledge and Experience

• B.Sc./ BA in any Social Science field.
• Exceptional interpersonal and communication skills, to enable professional interaction with a wide range of contacts.
• Ability to organize and plan work schedule.
• Excellent attention to detail, with the ability to maintain a high level of accuracy.
• A flexible, pro-active approach to work including the ability to prioritize and re-prioritize.
• Ability to work with minimal supervision and take initiative.
• Ability to deal with sensitive information with discretion and to maintain confidentiality.
• Excellent IT skills, including a working knowledge of presentation software packages, preferably Microsoft Office Word, Excel and PowerPoint.
• Internet surfing skills.

Working Conditions:

• The position is based in Abuja and may be required to travel to field locations where CIPP/Mercy Corps is working when required.

Diversity, Equity & Inclusion

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

• Mercy Corps is an equal-opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. 
• We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.