Fresh Jobs at Marriott International

Job Number: 21141060
Location: Ikeja, Lagos
Brand: Marriott Hotels Resorts
Position Type Non-Management
Job Category: Information Technology

Position Summary

• Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment.
• Respond to program error messages by finding and correcting problems or terminating the program.
• Provide technical guidance and recommendations to resolve business problems.
• Refer major hardware / software problems or defective products to vendors or technicians for service.
• Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment.
• Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.

Responsibilities

• Report work related accidents, or other injuries immediately upon occurrence to manager / supervisor.
• Identify and correct unsafe work procedures or conditions and / or report them to management and security / safety personnel.
• Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
• Talk with and listen to other employees to effectively exchange information.
• Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
• Read and visually verify information in a variety of formats (e.g., small print).
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Enter and locate work-related information using computers and / or point of sale systems.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

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Job Number: 21140865
Location: Ladi Kwali Way, Abuja (FCT)
Position Type: Non-Management
Brand: Sheraton Hotels & Resorts
Job Category: Rooms & Guest Services Operations

Position Summary

• Process all guest check-ins, check-outs, room assignments, and room change / late check-out requests. Secure payment; activate / reissue room keys. Ensure rates match market codes, document exceptions.
• Verify / adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room.
• Advise guest of messages. Clear departures in computer system.
• Coordinate with Housekeeping to track room status and guest concerns.
• File guest paperwork or documentation.
• Operate telephone switchboard station.
• Run and check daily reports, contingency lists, and credit card authorization reports.
• Supply guests with directions and information.
• Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction.
• Arrange transportation for guests / visitors.
• Count and secure bank at beginning and end of shift.
• Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change.
• Notify Loss Prevention / Security of any reports of theft.

Responsibilities

• Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak using clear and professional language; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.
• Comply with quality assurance standards. Stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.