Fresh Jobs at Eat 'N' Go Limited

Location: Victoria Island, Lagos

Job Summary
The Training manager will be responsible for overseeing the development and execution of brand standards, with a primary focus on providing training systems to employees at restaurant-level across all levels

Responsibilities

• Execute and create learning strategies and programs
• Evaluate individual and organizational development needs
• Implement various learning methods company-wide (e.g. coaching, job-shadowing, online training)
• Design and deliver e-learning courses, workshops and other training
• Assess the success of development plans and help employees make the most of learning opportunities
• Help managers develop their team members through career patching
• Track budgets and negotiate contracts
• Hire and oversee training and L&D Specialists
• Coordinate the Training Team-leads to obtain new product roll-out materials, new procedures, job aids, etc
• Schedule and deliver new product roll-outs and procedures training to District Supervisors and store General Managers.
• Track and monitor new product and procedure roll-out training completion and monitor results.
• Provide remedial training as appropriate based on operational assessments or other identified needs.
• Coach store General Managers to assess, address and resolve training issues as well as assist District Supervisors in developing their skills.
• Work with the HR in the functional training of newly promoted/hired ARM’s and store General Managers training.
• Review individual and organizational development needs.

Qualifications and Requirements

• 7-8 years supervisory experience required (Experience in Quick Service Restaurant will be of advantage)
• Training experience in a multi-unit environment with a dispersed workforce
• 4+ years formal training experience required
• Bachelor's Degree preferred
• Masters Degree is a Plus
• Strong Knowledge of LMS is required
• Outstanding interpersonal and communication skills required
• Outstanding motivation skills and positive attitude required
• Outstanding presentation skills required
• Ability to schedule, coordinate, and monitor multiple activities (“multi-tasking”) required
• Capability with MS Office applications (Word, Excel, Powerpoint) required
• Presents and professional demeanor

Ability to:

• Make decisions and exercise sound judgment.
• Ability to work a flexible schedule based on business needs, which may include evenings, weekends and holidays
• Demonstrated self-starter and problem solver with excellent interpersonal skills
• Focused on attention to detail, taking initiative, and working in a positive environment
• Able to work under pressure and tight deadlines and at the same time deliver time results and reports.
• Team player and fast worker.

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Locations: Lekki & Ajah Axis - Lagos

Job Description

• Map out driving routes ahead of time to determine the most expedient trip
• Pick up client from the place and at the time they’ve requested
• Collect payments and issue receipts
• Assist client with loading and unloading their luggage
• Listen to traffic and weather reports to stay up-to-date on road conditions
• Adjust the route to avoid heavy traffic or road constructions, as needed
• Answer clients’ questions about the area and local places of interest
• Ensure the car seats are clean and comfortable for all riders
• Schedule regular car service appointments and report any issues
• Book car wash and detailing services to maintain interior and exterior cleanliness of the car.

Qualifications

• Must be residing within Lekki and Ajah Axis, Lagos
• SSCE certificate is the minimum requirement.
• Good understanding of Lagos Roads in general
• A valid driver’s license
• A clean driving record
• Familiarity with GPS devices
• Knowledge of area roads and neighborhoods
• Ability to lift heavy packages and luggage
• Availability to occasionally take weekend and night shifts
• A polite and professional disposition
• Ability to remain calm in stressful driving situations.