Fresh Jobs at AXA Mansard

Academic/Professional: 

• BSc. or HND from a reputable tertiary institution 

Work experience:

• Minimum 2 – 5 years total work experience

Job Level: 

• This position has been profiled as a minimum Analyst role owing to the defined skill level, years of experience and complexities of the task to be performed.

Grade Level:

1.  This position has been profiled as a minimum Grade Level 9 owing to the defined skill level, years of experience and complexities of the task to be performed.

Key Responsibilities

• Primarily market and sell HMO products and other ancillary services to clients within the Retail, SME and Corporate customers 
• Implement strategies for growth and retention for Retail, SME and Corporate clients as identified by the Company 
• Assist in Preparing and delivering of presentation/seminars to clients and prospects for Retail Clients, SME and corporate  
• Actively manage and deepen key client relationships.
• Assist the team Head to coordinate the RSD Insurance Partner activities.   
• Support PSS in managing the relationships of key executives of RSD Insurance Partner clients   
• Support PSS in following up with business leads and negotiations.  
• Assist the team Head in preparation of reports to the Group Head. 
• Collection of client’s data form with collaboration of quality assurance department. 
• Ensure timely booking and onboarding of new business 
• Ensure that contract agreements are delivered on time.  
• Participate in relationship management activities of all existing and potential client prospects.   
• Prepare pre and post call memos.  
• Any other responsibilities that might be required by the Head from time to time.

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Academic/Professional: 

• BSc/Degree from a reputable Tertiary Institution in Management, Accounting, Social Sciences or other business-related disciplines, Professional qualification (i.e. ACA or ACCA, AIIN, PM or others of similar equivalence).Possession of an MBA is an advantage.

Work experience:  

• 2 – 4 years professional experience in related position.

Job Level: 

• This position has been profiled as a minimum Analyst role owing to the defined skill level, years of experience and complexities of the task to be performed.

Grade Level: 

• This position has been profiled as a minimum Analyst 8 owing to the defined skill level, years of experience and complexities of the task to be performed.

Key Responsibilities

• Develop CFR Matrix or obtain an existing matrix from the region and customize to suit our entity’s reality.
• Calculate campaign sample size.
• Prepare all documentation needed to run Campaigns.
• Analyse and communicate campaign results to the relevant stakeholders.
• Organize and lead focus group sessions with claims teams to identify improvements to claims process capable of mitigating identified/detected leakage causes.
• Set up triggers that are indications of fraud or attempted fraud within the claims process flow.
• Carry out investigations that may be required from time to time.
• Carry out periodic spot checks to evaluate the implementation of corrective actions and submit timely reports.
• Carry out quarterly Quality Assurance reviews on claims paid within the preceding quarter and present results for review and implementation.
• Follow-up on improvements action plans and communicate progress to all key stakeholders within AXA Mansard Group and/or the Region.
• Be responsible for forecasting leakage evolution.
• Provides necessary assistance to implement and support for Quality Improvement projects
• Any other responsibilities that might be required by the Business, Unit Head / Head of Technical from time to time.
• Claims management (P&C, L&S, and Health Lines of Business)
• Knowledge of Insurance Industry & good knowledge of AXA mansard Group and its businesses.
• Investigative skills
• Team spirit and collaborative

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Academic/Professional: 

• B. Sc in Accounting, Finance or related field, from a reputable tertiary institution and Data analytics skills, SQL will be an added advantage. 

Work experience: 

• Minimum 0-3 years total work experience with at least 2 in related job role

Job Level: 

• This position has been profiled as a minimum Analyst role owing to the defined skill level, years of experience and complexities of the task to be performed.

Grade Level: 

• This position has been profiled as a minimum Grade Level 8 owing to the defined skill level, years of experience and complexities of the task to be performed.

Key Responsibilities

• Monitor and manage weekly and monthly payment schedules to ensure timely disbursement to healthcare providers and adequate reporting.
• Monitor and pay individual reimbursement claims- Domestic (local) and international products within required turnaround time
• Collaborate with settlement team to ensure prompt and effective outcome.
• Scrutinize or escalate high-value, or suspicious claims as needed.
• Generate regular periodic reports that will provide business intelligence on direct billing claims from Providers and reimbursements to aid efficiency of the team and to provide recommendations to Provider management, Wellness and PBM teams
• Conduct random claim audits to identify patterns and ensure continuous quality improvement.
• Maintain comprehensive and accurate payment records to support audit and compliance requirements.
• Identify gaps or bottlenecks in claims processing and recommend process improvements.
• Utilizes analytical skills to identify problems and proffer solutions within the unit.
• Ensure adherence to internal controls, standard operating procedures, and relevant regulatory guidelines.
• Collaborate with IT and process teams to enhance systems and optimize workflow.
• Work closely on/with claims review team to ensure claims are adjudicated promptly and follow the unit process flow.
• Any other responsibilities that might be required by the Unit Head from time to time
• Automatically assumes responsibility in absence of Line Manager