Job Vacancies at Aspom Travels Agency Limited

Job Description

• Make Reservations / Bookings for Customers, Issuing flight tickets:
• Make Ticket Booking, Quote Fare, and send directly to Customers or as directed.
• Arrange Reservations and Routing for Passengers at Request or as directed.
• Inform Clients of Essential Travel Information, such as Travel Times.
• Answering questions regarding dates, prices, and availability of flights.
• Helping passengers and customers with inquiries regarding changes or cancellations; and promoting special offers.
• Using computer reservations systems to check availability.
• Determines whether space is available on Travel Dates requested by Customer.
• Educate and Enlighten Customer on the New and Existing Products of the Company.
• Follow up on Enquiries and Convert it to Sales.
• Keep Informed of Business Changes that affect the Ticketing Area.
• Sell travel products.

Requirements

• Minimum of a B.Sc / HND qualification.
• Proficiency in the use of any two of the 3 GDS is a must especially amadeus
• 1-2 year ticketing experience
• Strong Analytical skills
• Certification in Travels and Tourism is a plus
• Excellent written and verbal communication skills.
• A positive attitude and a growth mindset.

Salary
N70,000 - N100,000 monthly.

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Job Description

• HR Officer is responsible for providing support in the various human resources functions, which include recruitment, staffing, training and development, performance monitoring and employee counseling.
• HR Officer who will be involved in sourcing, recruiting, planning the overall HR strategy and assist in creating and implementing HR policies and procedures.
• Ensure everything in the office runs smoothly on a daily basis, office equipment is maintained, all records are up to date, whilst carrying out several administrative jobs
• In charge of all employee matters
• In charge of admin
• Responsible for all recruitment, leave, promotions and terminations etc.
• Identify KPIs and Conduct staff appraisals
• Develop Company's Human Resources Policies
• In charge of conflict resolution
• Maintain all office and employee records
• Responsible for training of old staff and orientation for new
• Clocking staff in and out
• HSE for staff.
• Ensuring compliance to dress code & other company policies
• Ensures that company complies with all laws as regards pensions and staff PAYE
• Monitors all employees conduct
• Provides payroll information by collecting time and attendance records
• Maintains employee confidence and protects operations by keeping human resource information confidential and any other duty which may be assigned.
• Relationship management with regulatory authorities and Vendors
• Serving as a point person for all new employee questions
• Maintaining current HR files, records related to grievances, performance reviews, and disciplinary actions
• Ensuring background and reference checks are completed
• Overseeing the completion of compensation and benefits documentation
• Orienting new employees to the organization (setting up a designated log-in, workstations, email addresses etc.
• Performs other duties as may be assigned by department and / or company management.
• Staff induction and Onboarding Process
• Provide Job description (JD), SOP, SLA, for employees
• Performance Management
• Develop and implement policies on a variety of workplace issues
• Staff exit procedure & Online
• Prepare salary schedule
• Appraisal & Feedback
• Learning and Development
• Disciplinary Measures
• Managing Employee Relations
• Strategic Management
• Employee and Labour Relations Implement the enlisted above within agreed timelines
• Ensure regular meeting with employee(s) to attend to complaints and best ways of resolving it for optimum performance.
• Conduct 3 months review for new staff
• Conduct Appraisal every 6months
• Update staff handbook and sanction policies
• Follow the point deduction system and reward system
• Update Staff file
• Conduct Staff exit interview
• Conduct Staff audit ( identify over staff and under staff)
• Maintain employee information soft copy on zoho and hard copy in client file
• Carry out staff address verification
• Conduct verification on employee's previous employer.
• Coordinate staff trainings
• Staff rotation when needed
• Record staff sanctions
• Act as staff personal chancellor
• Staff HMO Coordination
• Pension remittance
• Tax remittance
• Escalate and advise management on issues.

Requirements

• Candidates should possess an HND / B.Sc qualification with 1 - 3 years of work experience.

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Job Description

• Create & Implement a Social Media Strategy that aligns with our business goals
• Oversee all Social Media Accounts
• Create Daily Content for all Social Media handles & a Monthly Content Calendar
• Engage the audience and build social media presence.
• Respond to followers & oversee customer service via social media
• Run Social Media Adverts (Campaigns) on Twitter, Facebook, Instagram, YouTube (display and video)
• Analyze campaign performance and measure success
• Prepare Daily, Weekly, and Monthly Advert Reports, gathering visitor traffic, conversion data and showing ROI
• Create Newsletters for Email Marketing
• Build Email Marketing List
• Run Google Ads
• Collaborate with Business Development team
• Integrate all marketing channels (Social Media, SEO, Email, Print & Digital)
• Adhoc duties as assigned.

Requirements

• Undergraduate Degree with proven work experience as a Social Media Executive.
• Candidates should possess a minimum of 1- 2 years of work experience.
• Extensive Knowledge of Social Media Platforms.
• Brand Marketing Experience
• Excellent copy-writing skills
• Knowledge of SEO, and Google Analytics
• Proven ability to build social media communities
• Should be proficient in English Language (Oral and Written)
• Must be able to work with minimal supervision
• Strong communication and people skill
• Good organizational and multitasking abilities.
• Adept computer skills with Working knowledge of Microsoft Excel (Spreadsheets), Word Processing, and PowerPoint. CorelDraw etc
• Problem-solving skills
• Customer service orientation.

Salary
N70,000 - N100,000 Monthly.