Jobs at Stresert Services Limited

Key responsibilities

• Dispense petroleum products (PMS, AGO) accurately and efficiently.
• Monitor pump meters to ensure correct readings and prevent product loss.
• Report any pump malfunctions or irregularities immediately to the Supervisor.
• Provide courteous and professional service to all customers.
• Handle customer inquiries and complaints promptly, escalating issues when necessary.
• Promote additional products and services to enhance sales.
• Collect payments from customers and issue receipts.
• Ensure accurate daily cash reconciliation and handover to the Cash Officer/Supervisor.
• Maintain transparency and accountability in all financial dealings.
• Follow all safety procedures during product dispensing.
• Participate in safety meetings.
• Ensure fire extinguishers and other safety accessories are accessible and functional.
• Maintain cleanliness and orderliness around the pump area.
• Adhere to company policies on punctuality, discipline, dressing and professional conduct.
• Support the station’s culture and values in daily operations.

Requirements

• Qualifications: OND, NCE, or SSCE
• Experience: Prior experience in a similar role is an advantage but not mandatory
• Skills/Competencies: Customer service, product knowledge, safety awareness, communication, basic technical aptitude

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ROLE:

• Oversee and evaluate the performance of Station Supervisors and attendants.
• Ensure overall compliance with company policies, regulatory requirements and industry standards.
• Set and monitor sales targets for the station, ensuring profitability.
• Approve and review financial reconciliations and QuickBooks entries submitted by Supervisors.
• Analyze competition surveys and market trends to guide pricing and sales strategies.
• Liaise with government officials and regulatory agencies at a higher level.
• Ensure long-term maintenance planning and asset management across the station.
• Drive customer service excellence and brand reputation.
• Review and approve reports/escalations from Supervisors before submission to head office.
• Ensure safety culture is embedded across all station operations.
• Lead periodic audits, inspections, and compliance checks.
• Represent the station in management meetings and communicate strategic directives to staff.
• Align station operations with company’s culture, values and long-term objectives.

Requirements

Qualifications:

• Minimum of a Bachelor's degree (B.Sc./HND) in Business Administration, Operations Management, or related field

Experience:

• Minimum of 5 years in a similar or relevant managerial role

Skills/Competencies:

• Leadership, strategic planning, operations management, financial acumen, problem-solving, team development, proficient in the use of ERP

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Key responsibilities

• Regularly check and adjust gas flow rates to ensure optimal performance and safety.
• Ensure all operations comply with safety and environmental regulations.
• Perform routine maintenance and inspections on gas dispensing equipment.
• Identify and notify the maintenance officer on gas dispensing systems issues promptly.
• Maintain accurate records of gas dispensing activities, maintenance logs and safety checks.
• Work closely with the cash officer to ensure smooth operations. (payment evidence to be provided by the cashier before filling)

Requirements

• Qualifications: OND, NCE, or SSCE
• Experience: Prior experience in a similar role is an advantage but not mandatory
• Skills/Competencies: Customer service, product knowledge, safety awareness, communication, basic technical aptitude