Field Service Engineers at Siemens

Position Objective: 

• This job position serves as a company technical and administrative representative, resident engineer, and deals with customer service assignments. It involves on-site preventive and scheduled maintenance service work, call-out services, and new unit installation/commissioning activities on gas turbines product lines and packages.

Mission: 

• Under applicable direction and instructions, independently determine and develop approaches to solutions to customer requirements and problems.

Environmental, Health and Safety:

• Understand and comply with company and customer safety policies and procedures.
• Ensure the work permit system is complied with.
• Ensure safe site and practices1.
• Participate by attending general safety and toolbox safety meetings.
• Suggest safety improvements.

Quality:

• Ensure customer expectations are met or exceeded1.
• Ensure all maintenance activities are carried out in accordance with company policy, manufacturer's recommendations, and good practices.

Analyzing:

• Must have basic knowledge of methods and experience in the categories of maintenance on the products and various equipment associated with the primary package.

Project Monitoring:

• Recognize abnormal sounds, vibrations, and potential safety problems at inception and take appropriate action to prevent serious safety hazards that could develop into equipment damage or loss of production.
• Provide timly and daily reports to the relevant manager on ongoing projects or daily work.
• Keep abreast of pending work and personnel required to complete the projects1.
• Ensure that necessary parts are available and submit materials requisitions when required.

Reporting:

• Provide accurate feedback and communication to pre-planned report formats1.
• Keep and update all equipment histories to effectively forecast equipment utilization and efficiency.
• Coordinate any changes necessary to ensure operations are efficient and minimal downtime is required.
• Ensure effective communication and reporting to immediate supervision and, if applicable, to customer representatives.

Problems:

• Utilize sound judgment when analyzing problems1.
• Solve problems with little or no supervision in a timely manner and at a nominal cost.
• Master all procedures and available options for identifying sources of information and technical advice.
• Have sufficient product knowledge to maintain gas turbine controls, including components/systems, and be capable of reading/interpreting applicable drawings and technical manuals.

Scheduling:

• Provide short to medium-term scheduling of personnel and materials required for smooth routine maintenance and commissioning of the plant.

Timing:

• Develop an adequate strategy for engaging operations in releasing equipment in a timely manner for maintenance1.
• Assist in a technical manner with the operations and maintenance crew in any area if the workload exceeds the number of personnel available.

Principal Accountabilities:

• Monitor maintenance services or installation support to ensure they are carried out within company policy, manufacturers’ recommendations, and in a safe manner.
• Ensure major interventions are planned, executed on schedule, and within commercial orders.

Qualifications:

• Must have verifiable post above 5-years of working experience on gas turbine and advanced controls systems in a related industry.
• Computer literacy on MS Windows Suite, advanced software applications, and proficiency in instrumentation and electronic hardware handling.
• Experience on recognized gas turbine product lines and/or a long period of continuous occupation as a gas turbine controls engineer.
• Technical qualification in University Engineering Degree; preferably in Electrical and Electronics Engineering.
• Experience in an onshore/offshore environment is essential1.
• Deep knowledge of rotating equipment packages background will be an asset1.
• Familiarity with Gas Turbine engine theory, packages systems theory, and operational knowledge will be an asset

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Position Objective:

• This role serves as a company's technical and administrative representative, resident engineer, and handles customer service assignments. It involves on-site preventive and scheduled maintenance, call-out services, and new unit commissioning activities on gas turbine product lines and packages.

Mission:

• Under applicable direction and instructions, independently determine and develop solutions to customer requirements and problems.

Environmental, Health, and Safety:

• Understand and comply with company and customer safety policies and procedures. Ensure adherence to the work permit system. Maintain safe practices and sites. Participate in general safety and toolbox safety meetings. Suggest safety improvements.

Quality:

• Ensure customer expectations are met or exceeded. Conduct all maintenance activities in accordance with company policy, manufacturer's recommendations, and good practices.

Analyzing:

• Possess basic knowledge of maintenance methods and experience with products and equipment associated with primary packages.

Project Monitoring:

• Recognize abnormal sounds, vibrations, and potential safety issues early and take action to prevent serious hazards that could lead to equipment damage or production loss. Provide timely and daily reports to relevant managers on ongoing projects or daily work. Stay updated on pending work and personnel required to complete projects. Ensure necessary parts are available and submit materials requisitions when needed.

Reporting:

• Provide accurate feedback and communication in pre-planned report formats. Maintain and update equipment histories to forecast equipment utilization and efficiency effectively. Coordinate necessary changes to ensure efficient operations with minimal downtime. Communicate and report effectively to immediate supervision and, if applicable, to customer representatives.

Problems:

• Utilize sound judgment when analyzing problems. Resolve issues with minimal supervision promptly and cost-effectively. Master all procedures and options for identifying information sources and technical advice. Possess sufficient product knowledge to repair, remove, and install gas turbine engines, including components/systems, and interpret applicable drawings and technical manuals.

Scheduling:

• Provide short- to medium-term scheduling of personnel and materials required for routine maintenance and plant commissioning.

Timing:

• Engage operations strategically in releasing equipment timely for maintenance. Assist technically with operations and maintenance crew if workload exceeds available personnel.

Principal Accountabilities:

• Monitor maintenance services or installation support to ensure compliance with company policy, manufacturer recommendations, and safety standards. Ensure major interventions are planned and executed on schedule and within commercial orders.

Qualifications:

• Verifiable over 5 years of working experience with gas turbines and rotating equipment in a related industry.
• Computer literacy with MS Windows Suite, software applications, and basic electronic hardware handling.
• Experience with recognized gas turbine product lines and/or extensive continuous occupation as a gas turbine engineer.
• Technical qualification in University Engineering Degrees, preferably in Mechanical Engineering, or extensive years of experience with equivalent certificates.
• Experience in an onshore/offshore environment is essential.
• Deep knowledge of rotating equipment packages is an asset.
• Familiarity with Gas Turbine engine theory, package systems theory, and operational knowledge will be advantageous.