Jobs at Terawork

OVERVIEW OF JOB

• Directly responsible for generating income, revenue, sourcing potential customers and maximizing sales of the company’s products or services.

ROLES AND RESPONSIBILITIES

• Drives the sales of Miele appliances by generating leads, establishing contact and developing relationships with prospective clients;
• Identifies wholesale buyers such as real estate or property developers and pitchessales to them for upcoming projects;
• Maintains correspondences with existing and prospective clients by responding and following up with emails and phone calls;
• Delivers accurate product demonstration of Miele appliances to clients and educates clients about the benefits and features of appliances as required;
• Creates sales quotations for prospective buyers;
• Demonstrates effective negotiation and persuasion skills in convincing clients to make a sale;
• Identifies clients who are likely to purchase products and persuades them to attend demonstration classes e.g. cooking classes and laundry demonstration sections
• Ensures product brochures are made and sent to clients to inform them on available products;
• Negotiates products’ terms and conditions with clients;
• Coordinates with customer care unit to ensure seamlessly installation and commissioning of appliances;
• Follows up on client satisfaction after installation and purchase of appliances;
• Follows up with customer service team in resolving customer issues and ensures that feedback is provided to clients within 24 hours;
• Responsible for driving sales of care products and Miele accessories to clients;
• Persuades clients to purchase service plan;
• Responds to client’s complaints during the one-year warranty period and escalates the challenges faced to the customer service team;
• Ensure all potential clients are brought to the show room.

Qualifications:

• Bachelor’s degree from a reputable institution
• A degree in architecture/design is an added advantage

Knowledge requirements:

• Interior design knowledge is an added advantage
• Architectural background is an added advantage

Work Experience: 

• 1 - 3 years of sales experience

Competencies Required:

• Presenting and communicating information
• Working with people
• Analyzing
• Creating and innovating
• Applying expertise and technology
• Persuading and influencing
• Relating and networking
• Learning and researching
• Writing and reporting
• Following instructions and procedures
• Entrepreneurial and commercial thinking

go to method of application »

Job Purpose: 

• Oversees the development, implementation, and management of financial technology products or services. Deliver innovative, user-friendly, and compliant solutions that address the evolving needs of the financial services market.

Job Responsibilities:

• Develop product paper for all company's products.
• Responsible for product development, right from ideation, market assessment phase, product requirement gathering. product design, product testing and marketing.
• Create product requirement paper for new products.
• Drive innovation and development of new products and services.
• Reviews existing products and services through market learning for improvement & optimization.
• Research on market and trends in relation to viability & profitability of product.
• Understudy other payment solution providers and their products.
• Develop processes and principles for innovation and research activities.
• Generate Leads and business opportunities for the sales and marketing teams.

Required Qualifications:

• Bachelor's degree in computer science, engineering or any other relevant field.
• Minimum of 4 years experience as a Product Manager
• Experience in product paper writing and development.
• Knowledge of various product requirement and user acceptance test techniques.
• Knowledge of basic software development methodology.
• Familiar with fintech ecosystem.
• Product document development skills.
• Use of project management tools like azure and Jira.
• Ability to conduct product market research.
• Strong communication skills with ability to communicate complex technical concepts.