Jobs at Karishma CDK Limited

Job Description

• We are seeking a proactive and resourceful Field Sourcing / Buying Officer to support the company’s production and maintenance needs by sourcing machinery, spare parts, and operational supplies from both formal and informal markets.
• The Field Sourcing / Buying Officer will be responsible for identifying suppliers, negotiating purchases, and ensuring timely availability of critical items required for production continuity.
• The ideal candidate will have strong market knowledge, practical sourcing experience, and the ability to operate effectively in fast-moving, on-ground environments.

Responsibilities

• Source machinery, spare parts, tools, and production-related supplies required for factory operations and equipment maintenance.
• Identify and engage suppliers across both formal and informal markets, including local vendors, traders, workshops, and distributors.
• Conduct on-ground market visits to locate required items, assess quality, availability, and pricing.
• Negotiate prices, payment terms, and delivery arrangements to achieve best value for the company.
• Coordinate with Production and Maintenance teams to understand technical specifications and urgency of requirements.
• Verify specifications, compatibility, and condition of machinery and spare parts prior to purchase.
• Ensure timely procurement and delivery of critical items to avoid production downtime.
• Maintain records of purchases, suppliers, pricing, and sourcing history for reference and reporting.
• Support emergency and breakdown-related sourcing activities where rapid procurement is required.
• Assist in identifying alternative suppliers or substitute parts when standard items are unavailable.
• Ensure all sourcing activities comply with company policies, approval limits, and ethical standards.

Competencies

• Diploma or Degree in Supply Chain, Engineering, Business, or a related field preferred, but not mandatory.
• 3 - 5 years proven experience as a Field Buyer, Sourcing Officer, Procurement Assistant, or in a similar on-ground purchasing role.
• Strong knowledge of local markets for machinery, industrial spare parts, and production supplies.
• Good understanding of mechanical or industrial equipment and spare parts (hands-on knowledge preferred).
• Strong negotiation skills and commercial awareness.
• Ability to assess quality, authenticity, and suitability of parts and equipment.
• Excellent organizational skills and ability to manage urgent and ad-hoc sourcing requests.
• Effective communication skills to coordinate with internal teams and external vendors.
• Ability to work independently, prioritize tasks, and meet deadlines.
• High level of integrity and accountability when handling company funds and purchases.
• Ability to work independently, travel frequently, and operate under pressure.
• Basic proficiency in Microsoft 365 (Excel, Word, Outlook) for reporting and documentation.

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Job Description

• We are seeking a detail-oriented and reliable Quality Control Associate to ensure the consistent quality of products at our manufacturing facility.
• The Quality Control Associate will be responsible for conducting inspections, testing, and ensuring that production processes meet the required quality standards.
• The ideal candidate will have a keen eye for detail, a strong understanding of quality assurance processes, and a commitment to upholding the highest product quality standards.

Responsibilities

• Perform regular inspections and testing of materials, products, and production processes to ensure they meet company and regulatory quality standards.
• Maintain detailed and accurate quality records, ensuring compliance with regulatory requirements and company policies.
• Monitor production processes to identify potential quality issues and suggest corrective actions as needed.
• Report findings from inspections, tests, and quality assessments to the Production Manager.
• Collaborate with production teams to resolve quality-related issues and ensure product consistency and safety.
• Conduct routine equipment calibration and maintenance to ensure testing equipment is functioning properly.
• Assist in the development and implementation of quality control procedures to optimize production processes and enhance product quality.
• Participate in the investigation of quality-related complaints or defects,identifying root causes and proposing solutions to prevent recurrence.
• Work closely with the Production and Operations teams to promote continuous improvement and maintain high-quality standards.
• Stay updated on industry standards, regulatory changes, and new technologies to ensure the company remains compliant and competitive in quality assurance practices.

Competencies

• High school diploma or equivalent; a degree or certification in quality control or a related field is preferred.
• Proven experience as a Quality Control Associate, Quality Assurance Technician, or similar role in a manufacturing or production environment.
• Strong knowledge of quality control methodologies and best practices.
• Ability to identify and resolve quality issues efficiently and effectively.
• Detail-oriented with a strong focus on maintaining product consistency and quality.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong communication skills, both verbal and written, with the ability to collaborate with cross-functionalteams.
• Familiarity with quality control tools and techniques, such as inspection, testing, and calibration equipment.
• Knowledge of industry standards, regulatory requirements, and safety protocols.
• Proficiency in using Microsoft Office (Excel, Word, Teams, SharePoint, OneDrive) and other relevant software for record-keeping and reporting.

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Job Description

• We are seeking a proactive and customer-focused Client Services Officer to manage and support client relationships throughout the enquiry, quotation, order fulfilment, and after-sales process.
• The Client Services Officer will be responsible for responding to customer enquiries, preparing quotations, following up with clients, coordinating orders internally, and ensuring a smooth and professional customer experience.
• The ideal candidate will have strong communication skills, commercial awareness, and excellent coordination abilities.

Responsibilities

• Serve as the primary point of contact for clients, responding to enquiries received via phone, email, or other official channels.
• Prepare and issue customer quotations in line with approved pricing structures, terms, and company policies.
• Proactively follow up on quotations and client enquiries, providing clarifications and updates as required.
• Advise customers on approved price changes, promotions, or revisions, ensuring clear and timely communication.
• Receive, process, and coordinate confirmed customer orders accurately, ensuring alignment with pricing, product specifications, and delivery timelines.
• Liaise with internal departments including Sales, Production, Logistics, and Accounts to ensure timely and accurate order fulfilment.
• Track orders and deliveries, proactively updating clients on order status, delays, or changes.
• Handle customer complaints, concerns, and service issues professionally, ensuring timely resolution and escalation where necessary.
• Maintain accurate and up-to-date customer records, quotations, order histories, and communication logs.
• Support the sales team by providing quotation data, order confirmations, delivery schedules, and post-sales follow-ups.
• Ensure compliance with company pricing policies, approval limits, and customer terms when dealing with clients.
• Assist in preparing customer-related reports, including enquiry volumes, quotation follow-ups, delivery issues, and service performance metrics.
• Build and maintain strong client relationships to promote customer satisfaction, retention, and repeat business.
• Stay updated with changes in customer service best practices, and recommend process improvements when necessary.

Competencies

• Bachelor’s Degree in Business Administration, Marketing, or a related field preferred, but not mandatory
• Proven work experience as a Client Services Officer, or in a similar customer-facing and commercial coordination role.
• Strong communication and interpersonal skills, with the ability to engage clients professionally.
• Good commercial awareness, including pricing, quotations, and customer terms.
• Excellent organizational and time management skills, with keen attention to detail.
• Ability to coordinate across multiple departments and manage multiple client requests simultaneously.
• Problem-solving skills with a customer-focused mindset.
• Ability to remain calm and professional when handling complaints or high-pressure situations.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Proficiency in Microsoft 365 (Outlook, Excel, Word, Teams) and ERP systems such as Dynamics 365.
• Integrity and discretion in handling sensitive customer and pricing information.

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Job Description

• We are seeking a dedicated and organized Administrative and People Operations Assistant to join our team.
• As an Administrative and People Operations Assistant, you will assist in overseeing administrative functions and various aspects of human resources operations.
• The ideal candidate will possess strong organizational skills, exceptional communication abilities, and a keen understanding of administrative processes and human resources management.

Responsibilities

• Assist in managing administrative functions, including office management, facilities maintenance, and procurement of office supplies.
• Support the development and implementation of administrative policies and procedures to ensure smooth operations and compliance with company standards.
• Help process all required regulatory permits and licenses for our facilities, and actively engage with governmental agencies to guarantee compliance with relevant regulations and requirements, including attendance during inspections.
• Aid in managing human resources operations, including recruitment, onboarding, attendance, payroll, performance management, employee relations, and offboarding processes.
• Collaborate with department heads to identify staffing needs and develop strategies for talent acquisition and retention.
• Assist in recruitment activities, including job postings, resume screening, interviewing, and selection of candidates.
• Facilitate new employee onboarding processes, including orientation, training, and integration into the company culture.
• Assist in preparing payroll schedules, including attendance records, and ensure accurate and timely processing of employee payments, tax withholdings, and benefits deductions, all while adhering to relevant regulations and company policies.
• Support employee performance appraisal processes and provide guidance to supervisors and employees on performance management.
• Assist in handling employee relations issues and grievances, including conducting investigations and implementing appropriate resolutions.
• Assist in the administration of employee benefits programs, including enrollment, changes, and termination of benefits.
• Maintain accurate employee records and ensure compliance with relevant employment laws and regulations.
• Assist in coordinating employee training and development initiatives to enhance skills and competencies across the organization.
• Help manage employee communication channels and facilitate effective communication between management and staff.

Competencies

• Bachelor’s Degree in Human Resources, Business Administration, or related field preferred, but not mandatory.
• Proven work experience as an Administrative and People Operations Clerk, or in a similar HR/administrative role.
• Strong understanding of administrative processes and human resources management principles.
• Excellent organizational, multitasking, and time management abilities.
• Effective communication skills to collaborate with team members and relevant stakeholders.
• Strong interpersonal skills and ability to build relationships with employees at all levels of the organization.
• Attention to detail and accuracy.
• Strong problem-solving and decision-making skills.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Integrity and ability to handle sensitive and confidential information with discretion.
• Proficiency in HRIS (Human Resources Information Systems), Microsoft 365 (Outlook, Teams, Excel, Word, SharePoint, and OneDrive) and other relevant software.
• Knowledge of employment laws and regulations.