Latest Jobs at IpNX Nigeria Limited

Purpose of The Job

• Quality Assurance and Control Officer will be responsible for the Outside Plant Quality Checks, Direct Field Quality Checks, snags reporting and clearing for all Project Deployment and Operations activities in the Outside Plant.
• The QA & AC Lead is also responsible for ensuring high levels of customer satisfaction and operational excellence during all levels of engagements with customers and stakeholders, proactively providing support and input when required.

Expected Key Results

• Network Infrastructure Quality Management
• Internal Quality Assurance Management.
• Asset Management
• Reporting

Educational Qualifications & Functional Skills:

• B.SC Engineering / Computer Science / Electrical/Electronics Engineering, ICT disciplines (2.1/Upper Credit Minimum)
• Professional Certifications: CFOT is an added advantage
• Technical: Good Knowledge of Fiber Turnkey Deployments and Civil Works and Materials standards
• Technology: Conversant with Microsoft Office Tools, AutoCAD/Visio, A good knowledge of GIS will be an added advantage
• Communication: Excellent Communication and Presentation Skills.

Work Experience:

• 3 years' experience in Turnkey Fiber Deployment and Civil Works standards and specifications
• Experience in use of CAD and GIS

Other Requirements:

• Customer Focused
• Action-oriented
• Result Driven
• Cultivate Innovation
• Ability to optimize work processes.
• Resilience
• Self-Development
• Ensures Accountability
• Develops Talent
• Drives Engagement
• Drives Vision & Purpose
• Excellent Decision Quality

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Purpose of the Job

• This role involves management of the Outside Plant Quality Checks, clearing for all project deployment and operations activities as well as ensuring high levels of customer satisfaction and operational excellence during all levels of engagement with customers and stakeholders, proactively providing support and input when required.

Expected Key Results

• Outside Plant Infrastructure Management
• Network Infrastructure Management
• Quality Assurance & Control
• Asset Management
• Compliance

Educational Qualifications

• Minimum 2.1/ Upper Credit Bachelor's Degree in Telecoms, Engineering, Applied Sciences and any related field.
• CFOT is an added advantage

Functional Skills

• Good Knowledge of Fiber Turnkey Deployments and Civil Works and Materials standards
• Conversant with Microsoft Office Tools, AutoCAD/Visio, A good knowledge of GIS will be an added advantage
• Excellent Communication and Presentation Skills

Experience

• 3 years experience in Turnkey Fiber Deployment and Civil Works standards and specifications
• Good understanding of Microsoft Office Suite including MS Project
• Conversant with the Use of CAD and GIS

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Purpose of the Job

• Manage procurement requisitions companywide (of both network and office equipment) to support the operations that will aid quality service provisioning to customers.

Expected Key Results

• Procurement Administration
• Purchase/Job Order Management
• Cost Management
• Vendor Relationship Management
• Reporting/Documentation
• Educational Qualifications & Functional Skills:
• Bachelor's Degree/HND (2.2/Upper Credit Minimum) in in Social and management sciences or other related fields
• Negotiation skills
• Analytical skills
• IT skills

Work Experience:

• Minimum of 1 year experience in Supply Chain Management or in other related fields.

Other Requirements:

• Customer Focus
• Tech savvy
• Action orientation
• Drive results
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self Development
• Nimble Learning

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Purpose of the Job

• Provide first level off-site technical support for all ipNX services: Voice, Data connectivity, Internet services, WiMAX services etc. To consistently provide a high level of excellent customer service and support ensuring customers satisfaction.

Expected Key Results (Detailed KPIs)

• Incident Management (First Call Resolution)
• Prompt Response to inbound calls and emails
• Follow up on unresolved complaint/ open tickets to closure
• Timely Escalation/feedback to relevant units.
• Preparing Technical Reports

Educational Qualifications & Functional Skills:

• Must have completed NYSC
• (B.Sc/B.Eng) Computer Science/Computer Engineering /Electrical-Electronics engineEngineering (2.2/Upper Credit Minimum)
• CCNA, CCNP (Desired)
• Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
• Excellent business communication skills both verbal and written.
• Work Experience:
• A hands-on experience with the following is a must: IP Routing, MPLS, QOS, VPN.
• Knowledge and experience with network security (IPSec Firewalls) are desirable.
• Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable
• Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations

Other Requirements:

• Customer Focus
• Tech savvy
• Action orientation
• Drive results
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self Development
• Nimble Learning