Jobs at Owens and Xley

Job Description
Maintenance Management:

• Develop and implement preventive maintenance schedules for equipment, systems, and facilities.
• Coordinate repairs, renovations, and maintenance projects to ensure minimal disruption to daily operations.
• Monitor the performance of contractors, vendors/service providers to ensure quality work and adherence to timelines.
• Supervise and lead a team of maintenance staff, cleaners, security and other facility-related personnel.
• Organize relocations and layout changes to accommodate changing business needs.

Health and Safety:

• Maintain a safe and secure working environment by adhering to health and safety regulations.
• Conduct regular inspections to identify potential hazards and address safety concerns promptly.

Utilities Management:

• Oversee the management of utilities such as electricity, water, heating, and cooling systems to ensure optimal usage and cost-effectiveness.
• Implement energy-saving initiatives and sustainable practices to minimize environmental impact.

Others:

• Develop and implement emergency response plans and protocols to handle various crisis situations effectively.
• Collaborate with vendors, contractors, and suppliers to negotiate contracts, monitor service quality, and manage service agreements.
• Develop and manage the facility budget, including expenses related to maintenance, repairs, and upgrades.
• Perform other duties as assigned.

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Job Description

• Prepare cocktails, beers, or other drinks for customers by perfectly mixing ingredients
• Explain all types of drinks on the menu to customers
• Serve drinks to customers in a friendly, courteous, and timely manner
• Maintain a tidy bar area by clearing away used glasses, bottles, napkins, and other debris
• Up-sell to customers by suggesting additional products that may be used in conjunction with their order(s)
• Maintain the cleanliness of coolers, bar equipment, glassware, decanters, and any other service items associated with beverage service
• Restock drinks when running low at the bar and tables
• Give accurate report and record of the daily bar sales to the head bartender
• Give suggestions for improvements within the bar and bar services
• Recognize and handle when customers are becoming intoxicated
• Ensure responsible alcohol service and policies
• Check customer’s identification that it meets legal drinking age
• Prepare beverages according to standard recipes and specifications
• Ensure strict compliance to relevant health, safety, and hygiene standards and policies
• Perform any other task assigned.

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Job Description

• Provide excellent wait service to ensure customers’ satisfaction
• Present menu and provide detailed information when asked (e.g., about portions, ingredients or potential food allergies)
• Sell and up-sell menu items to customers in order to maximize sales
• Serve customers in an accommodating manner
• Deliver food and beverages to any table as needed
• Participate fully in preparation before service
• Ensure all service equipment are clean
• Make requisitions for service items e.g., take out bags, napkins, etc.
• Check with the hostess for reservations
• Ensure personal hygiene is always maintained
• Clear and maintain table cleanliness
• Administer change to tables when needed
• Prepare tables by setting up linens, silverware, and glasses
• Communicate order details to the kitchen staff
• Request feedback from the customers
• Give report on all customers’ feedback to the Head Waiter
• Follow health code standards with regards to the handling of food
• Full participation in close of shift duties – cleaning of tables, rearranging Café etc
• Assist in keeping the Café clean and safe
• Report to duty on time and in proper uniform
• Perform any other task as assigned.