Waiter / Waitress at Owens and Xley

Job Description

• Provide excellent wait service to ensure customers’ satisfaction
• Present menu and provide detailed information when asked (e.g., about portions, ingredients or potential food allergies)
• Sell and up-sell menu items to customers in order to maximize sales
• Serve customers in an accommodating manner
• Deliver food and beverages to any table as needed
• Participate fully in preparation before service
• Ensure all service equipment are clean
• Make requisitions for service items e.g., take out bags, napkins, etc.
• Check with the hostess for reservations
• Ensure personal hygiene is always maintained
• Clear and maintain table cleanliness
• Administer change to tables when needed
• Prepare tables by setting up linens, silverware, and glasses
• Communicate order details to the kitchen staff
• Request feedback from the customers
• Give report on all customers’ feedback to the Head Waiter
• Follow health code standards with regards to the handling of food
• Full participation in close of shift duties – cleaning of tables, rearranging Café etc
• Assist in keeping the Café clean and safe
• Report to duty on time and in proper uniform
• Perform any other task as assigned.