Facilitators at Committed To Good (CTG)

Role objectives    

• Work with a cluster of LGA / ward teams to ensure deeper ward analysis, planning & implementation of strategic communications interventions & be responsible for basic monitoring. The specific communication interventions to be implemented in each area will be informed by local knowledge & the unique characteristics of the wards / settlements.
• Support the development of LGA social mobilization action plans for polio & non polio SIAs targeting high risk wards in the high risk LGAs within the state.
• Facilitate, in coordination with our clients Field Offices (FO's), the effective use of social mobilization funds channelled through the government departments at the state, LGA & ward levels for SIA.
• Support training of state / LGA / ward staff & vaccination personnel in social mobilization activities, including interpersonal communications.
• Advocate with LGA / ward policymakers & religious & traditional leadership for support for implementing polio & non polio campaigns / RI.
• Participate in planning & implementing media & communication activities & work with media groups & networks for coordinating our client supported programs during SIPDs.
• Work directly & collaborate with traditional district & ward leaders to increase community participation & OPV acceptance to reduce missed children during campaigns.
• Design & implement group specific strategies to reach hard to reach, nomadic & minority groups at LGA, district & ward levels.
• Participate in state / LGA / Ward IPD management team activities geared towards successfully implementing SIAs.
• Supervise data collection at the state, LGA, district & ward levels. Analyse data for specific trends / patterns of non compliance, poor coverage, dropouts, left outs, etc. & undertake coordinated actions to facilitate the process of reaching such communities / households.
• Coordinate stakeholders such as NGOs, CBOs, religious groups, women’s groups & Youth groups for their involvement & participation in polio eradication activities. Work closely with other partners like WHO, ROTARY, Red Cross, N TLC / SPHCDA & other relevant government partners.
• Ensure strong supervision of LGA Facilitators & other polio communication team members in their cluster of LGAs within the accountability framework.
• Support all required activities in respective clusters of LGAs to increase coverage for routine immunization.
• Support any emergency non polio SIAs such as COVID-19, as required by the organization & any other duties assigned by the supervisor.
• Expected output include but are not limited to:
• Based on the major tasks outlined above, a work plan should be submitted for approval by the supervising facilitator / SBC Specialist / Health Specialist, 2 weeks after joining with clear monthly deliverables for each month of the contract period.
• A detailed work plan at the beginning & monthly work plans thereafter (1st week of each month).
• Monthly report of activities, outcomes, mission reports & Notes for the Record (NFR) on meetings, etc. (monthly).
• Accountability dashboard indicators submitted monthly & strict adherence to the accountability framework in the state.
• One report after each IPD by using a supplied template on intervention & other social data tools / social mobilization indicators (as per IPD conducted).
• One end of contract report.
• Expected results include but are not limited to:
• Data driven & evidence based high risk operational plans with strong communication components in place across all LGAS within the assigned cluster of LGAs contributing to a reduction in missed children & quality campaigns (every campaign).
• Immunization barriers identified, analyzed & overcome by social mobilization groups & key influencers (updated monthly in all LGAs).
• The number of missed children & non compliance is reduced through intensified social mobilization activities.
• Full implementation of the accountability framework across all LGAs within the cluster leading to high quality immunization activities (monthly dashboard updated & quarterly review of Facilitators).
• Polio & RI, M&E reports from LGA are available at state, FO & Abuja levels (weekly & monthly reports to be submitted).
• Functioning social mobilization committee & polio task forces are in place across all LGAs within the assigned cluster of LGAs.
• The volunteer expansion is highly operational, delivering results as reported through accurate & timely reporting (weekly reports submitted).
• The primary outcomes will include but are not limited to:
• Quality implementation of all polio & non polio IPDs / SIA reduces (to almost zero) missed children (non compliant or absent) & zero dose children.
• Increased commitment from LGA officials, traditional leaders & religious leaders through frequent LGA Facilitator feedback & engagement on all SBC activities for our clients programs.
• Social mobilization working groups & committees at LGAs hold regular meetings & use social mobilization data to plan, monitor & implement SBC interventions in polio, RI, health, nutrition, education, WASH & child protection.
• Improved use of social & Expanded Program on Immunization (EPI) data in communication strategy development & planning by the LGA team, including social mobilization working group members through technical inputs.

Project reporting    

• This role reports to the line manager.

Key competencies    

• University degree in social sciences, communication, public health, community nutrition, community development, or related technical field.
• Fluency in English & knowledge of the local language of the duty station is an asset.
• At least 3 - 5 years of progressively responsible professional work experience at the state / LGA level in program planning, management, monitoring & evaluation in immunization programs.
• Experience in social mobilization, advocacy & communication in health related programs, polio eradication campaigns, IEC materials development, training / capacity building & team building.
• Current knowledge of development issues, strategies as well as programming policies & procedures in international development cooperation.
• Proven ability to conceptualize, innovate, plan & execute ideas & impart knowledge & tech skills.
• Demonstrated ability to work in multi cultural environment & establish harmonious & effective working relationships both within & outside the organization.

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Role objectives    

• Supervise a team of Volunteer Ward Supervisors (VWS), Polio Survivor Group (PSG) & VCM in his / her area(s) through regular monitoring, capacity building & supportive supervision.
• Work within specified LGA(s), ward & settlement to ensure deeper ward / settlement analysis, planning & implementation of strategic communications interventions. The specific communication interventions to be implemented in each area will be informed by local knowledge, social data & unique characteristics of the wards / settlements.
• Consult with the SBC & State Facilitator to mobilize & ensure the effective organization & functioning of the LGA social mobilization task team.
• Support LGA Health Educators in meetings of the LGA social mobilization team to plan, implement &report on communication interventions supporting the polio & non polio SIA programs & targeting high risk wards within the state.
• Conduct regular community mapping exercises to identify vulnerable groups, hard to reach communities, strategic communication & mobilization delivery points & channels for messaging, advocacy & public education (microplanning).
• Identify training needs / gaps of various groups & seek support from the SBC & State Facilitator to implement capacity building activities to fill knowledge gaps & address deficiencies.
• Identify & engage key local influencers such as district heads, religious leaders, women groups, town announcers, traditional dancers, pharmacists & socio cultural groups & support the planning & implementation of such activities such as majigis, mop up activities, use of local town announcers & special events, to create high levels of public awareness, to resolve non compliance & reduce missed children.
• Monitor the relevance & use of IEC materials & make specific recommendations to the SBC & State Lead on their adaptability to local reality.
• Spend adequate time working with various community groups & monitor all SBC activities so that our clients support to local level interventions & their impact can be documented across all their programs (health / polio, WASH, education, nutrition, child protection).
• Track the delivery & efficient utilization of campaign social mobilization funds at the LGA level. Report on how funds are spent to support various communication activities & facilitate, in coordination with the SBC & State Facilitator, the effective use of social mobilization funds (channelled through the government departments) at the state, LGA & ward for polio & non polio SIAs.
• Monitor & report, every month, factual & complete disbursement honorariums to VCM, PSG & VWS, reporting immediately any misappropriation of funds to the Program Manager (Polio) & State Facilitator.
• Actively participate in all state level pre campaign trainings as appropriate.
• Support all SBC activities in respective LGA / wards / settlements to promote child survival & protection.
• Support different sectors to mark & celebrate global & national days, e.g., global hand washing day, day of the African child, etc.
• Respond appropriately to health emergencies & disease outbreaks through the risk communication & community engagement committees at the LGA level.
• Expected output include but are not limited to:
• A detailed work plan at the beginning of the contract & monthly work plans thereafter.
• Sharing & uploading of data to ODK & other data tools at agreed timelines.
• Monthly report of activities, outcomes, mission reports & support to other reporting as requested.
• One end of contract report, including detailed handover notes, delivered to SBC & the State Facilitator.
• Expected results include but are not limited to:
• Nigeria community engagement plan implemented at all levels by all stakeholders.
• Facilitation of implementation of state & LGA social mobilization & High Risk Operational Plans (HROP).
• VWS, PSGs (where applicable) & VCMs are supervised, mentored, & capacity strengthened through solid teamwork & leadership.
• Vaccination barriers are identified, analyzed & overcome by social mobilization groups & key influencers & the number of missed children & non compliance is reduced.
• LGA communication packages on health, polio, routine immunization, WASH, education & nutrition & child protection are developed & implemented.
• Polio & RI & non polio SIAs Monitoring & Evaluation (M&E) reports are available at the state, Field Office (FO) & Abuja levels.
• Contribution to other reports made & shared as requested.
• The primary outcomes will include but are not limited to:
• Quality implementation of all polio & non polio IPDs / SIA reduces (to almost zero) missed children (non compliant or absent) & zero dose children.
• Increased commitment from LGA officials, traditional leaders & religious leaders through frequent LGA Facilitator feedback & engagement on all SBC activities for our clients programs.
• Social mobilization working groups & committees at LGAs hold regular meetings & use social mobilization data to plan, monitor & implement SBC interventions in polio, RI, health, nutrition, education, WASH & child protection.
• Improved use of social & Expanded Program on Immunization (EPI) data in communication strategy development & planning by the LGA team, including social mobilization working group members through technical inputs.

Project reporting    

• This role reports to the line manager.

Key competencies    

• University degree in social sciences, communication, public health, community nutrition, community development, or related technical field.
• Fluency in English & knowledge of the local language of the duty station is an asset.
• At least 3 - 5 years of progressively responsible professional work experience at the state / LGA level in program planning, management, monitoring & evaluation in immunization programs.
• Experience in social mobilization, advocacy & communication in health related programs, polio eradication campaigns, IEC materials development, training / capacity building & team building.
• Current knowledge of development issues, strategies as well as programming policies & procedures in international development cooperation.
• Proven ability to conceptualize, innovate, plan & execute ideas & impart knowledge & tech skills.
• Demonstrated ability to work in multi cultural environment & establish harmonious & effective working relationships both within & outside the organization.