Jobs at RachamHub Limited

Key Responsibilities
Rider Operations & Management:

• Recruit, onboard, and train new riders.
• Manage daily rider attendance, scheduling, and route allocation.
• Monitor rider performance, productivity, and delivery efficiency.
• Ensure adequate rider availability to meet operational demand.

Performance & Compliance:

• Enforce company policies, safety standards, and delivery protocols.
• Track KPIs such as on-time delivery, order completion rate, and customer feedback.
• Conduct performance reviews and implement improvement plans when needed.
• Handle disciplinary actions and conflict resolution professionally.

Communication & Support:

• Serve as the main point of contact for riders regarding operational issues.
• Address rider concerns related to routes, payments, safety, and equipment.
• Coordinate with customer support, warehouse, and dispatch teams.

Safety & Asset Management:

• Ensure riders follow traffic laws and safety guidelines.
• Monitor use and condition of company assets (bikes, uniforms, devices).
• Report and manage accidents, incidents, and insurance claims.

Reporting & Administration:

• Maintain accurate rider records, attendance logs, and performance reports.
• Prepare daily, weekly, and monthly operational reports.
• Assist in payroll validation based on rider attendance and performance.

Key Performance Indicators (KPIs)

• Rider attendance and retention rate
• On-time delivery percentage
• Customer satisfaction scores
• Incident and accident rate
• Cost efficiency and rider utilization.

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Job Description

• The Accountant is responsible for managing financial records, ensuring accuracy in financial reporting, and supporting the organization’s financial health through effective planning, compliance, and control processes.

Key Responsibilities

• Maintain accurate and up-to-date company financial records.
• Prepare, process, and manage payroll, ensuring timely salary payments and correct statutory deductions.
• Review and clean financial data (account scrubbing) to identify and correct errors or inconsistencies.
• Perform regular account reconciliations, including bank and ledger reconciliation.
• Handle taxation processes, including preparation and filing of tax returns in compliance with regulations.
• Manage PAYE (Pay As You Earn) and ensure proper remittance to relevant authorities.
• Develop and monitor budgets to support organizational financial planning.
• Conduct financial forecasting and provide insights for strategic decision-making.
• Prepare financial reports such as income statements, balance sheets, and cash flow statements.
• Support internal controls and assist in audit processes.
• Perform other finance-related duties as assigned.

Qualifications and Skills

• Bachelor’s Degree in Accounting, Finance, or a related field with 2-3 years experience
• Strong knowledge of accounting principles and financial regulations.
• Proficiency in accounting software and Microsoft Excel.
• High level of accuracy and attention to detail.
• Strong analytical and problem-solving skills.
• Good organizational and time management skills.
• Effective communication and interpersonal abilities.

Work Environment:

• Office-based role with standard working hours.
• May require extended hours during audits or financial reporting periods.