Jobs at Ralds & Agate

Job Objectives

• Primary objective is to coordinate and maintain estate communal services & maintain customer satisfaction by ensuring all estate communal services are properly coordinated.
• Function as a first responder to all clients’ complaints.
• Supervising and providing day-to-day community support services
• Responsible for taking appropriate remedial actions and ensuring all immediate emergencies requiring skilled maintenance repairs are promptly executed.
• Supervise and manage activities of deployed security teams.

Key Responsibilities

• Required to make daily inspections of properties under our care to ensure they are all maintained properly.
• Formulates and implements preventative maintenance programs for equipment and building maintenance.
• Takes charge of all maintenance issues and ensures responsible backup is available in order to take corrective action as necessary.
• Implements all maintenance and general procurement of materials and parts, schedules installations, and ensures that such repairs are accomplished in a safe and timely manner.
• Reviews and/or inspects work for quality, accuracy, and completeness.
• Ensures compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines, etc.
• Monitors and evaluates operations, processes, and/or practices for quality and effectiveness; makes recommendations for improvement.
• Create and manage the maintenance schedule roaster for all managed properties & estates.
• Ensure proper accounting for all Artisan, Janitorial, Supplier related expenses and accountability of budget
• Coordination and Management of all Artisans and suppliers on payroll
• Generate Weekly/Monthly and Quarterly property reports
• Function as ON-SITE Estate Manager
• Interact and liaise with Infrastructure Services Coordinator to maintain uninterrupted service quality
• Manage all on-site development control activities in conjunction with the Development Control Managers
• Function as first-line liaison with Estate Residents Association and coordinate all stakeholder engagements
• Other tasks as assigned.

Educational Qualifications / Experience

• Completion of a Degree in Engineering or Estate Management is preferred or membership of NIEVS but may be substituted by progressive equivalent job experience.
• Minimum experience should be 5 years as an Estate Services Manager of a residential, commercial, or institutional facility.
• Experience should include a well-rounded background and knowledge of generators, water treatment facilities, air conditioning, electrical and plumbing systems, including equipment maintenance and repairs.
• Considerable knowledge and experience of mechanical and electrical systems, plumbing, building and grounds maintenance and, equipment repair.

Skills Required:

• Strong negotiating skills
• Strong planning skills
• Analytic ability and capacity to act under pressure
• Ability to develop long-term plans and programs and evaluate work accomplishments.
• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to define problems collect data, establish facts, and draw valid conclusions.

Competencies and Requirements:

• Analytical – Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Problem-Solving - Identifies and resolves problems in a timely manner; and develops alternative solutions.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Meets commitments.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork – Balances team and individual responsibilities; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives.
• Managing People - Includes staff in planning, decision-making, facilitating, and process improvement; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Improves processes, products, and services.
• Business Acumen - Understands business implications of decisions.
• Cost Consciousness - Works within approved budget; Develops and implements cost-saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Strategic Thinking - Develops strategies to achieve organizational goals; Adapts strategy to changing conditions.

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Key Responsibilities

• Management of all finance & treasury activities including financial reporting, financial advisory and project finance activities.
• Lead strategic initiatives designed to reduce cost, manage company overheads and ensure results.
• Devise and execute effective strategies to ensure the company secures the financial resources required to achieve its goals, while mitigating financial and operational risk.
• Manage consolidated group reporting and enforce all accounting standards
• Manage budgeting and financial forecasting functions inclusive of interpretation and predictive analysis of economic trends to achieve long term plans
• Ensure consistency and accuracy of financial reporting; transaction capture; management of chart of accounts; comprehensive asset registers; risk coverage and profitability of all business divisions
• Coordinate and ensure adequacy of funding for all projects inclusive of arranging and facilitating bridging finance as required
• As divisional head, coordinate, coach and supervise financial services and accounting staff on day-to-day operations that includes, but is not limited to, month/year end close, accounts receivable & payable, financial reports, payroll, invoicing, cash receipts and disbursements.
• Works collaboratively with the CEO on new business development inclusive of financial analysis of potential acquisitions, debt, equity and joint venture proposals and partnership agreements
• Negotiation and review of key financial agreements, including mortgages, loan documents, subordination agreement and guarantees as part of any financing and /or construction loan applications, bond financing and/or private debt.

Functional Competencies / Requirements

• Minimum of ten (10) years of management-level experience
• Must hold either ACA/ACCA with at least fifteen (15) years post-certification experience
• The ideal candidate must have prior managerial experience in finance, private equity, or financial advisory firm with verifiable hands-on lead experience in arranging or facilitating new capital/debt investments.
• CFA or similar Financial Modelling certification will be a strong advantage
• Proven financial advisory experience

General Management Competencies/Requirements:

• Strong Leadership skills
• Strong financial modeling skills
• Strong negotiating skills
• Strong People management skills

Desired Personal Attributes:

• Strong personal Integrity that is attested by character witnesses
• Proactive self-starter & tenacity
• Ability to work with all levels of management, build partnerships and teams
• Highly organized and able to adapt quickly to changing priorities.

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Job Objectives

• Oversee and coordinate development activities to ensure profitability & delivery
• Coordinate and manage business prospecting especially sourcing and securing new business opportunities aligned with the company’s focus
• Manage and coordinate all revenue origination functions, particularly sales and marketing activities.
• Manage and coordinate all Client engagement activities and activations

Key Responsibilities
New Business Development:

• Assist the CEO to identify new development opportunities tied to market needs assessments.
• Assist the CEO to implement all revenue strategies, ensuring the timely achievement of all objectives.
• Ensure quarterly business goals are attainable and aligned with corporate objectives

Operations Management:

• In conjunction with Project teams, ensure timely execution of all scheduled projects.
• manage & enforce adherence to policies and processes designed to ensure optimal service delivery.
• Collaborate & work closely with divisional teams and the CEO to ensure the prompt & profitable delivery of services for all residential and commercial communities.

Revenue Assurance:

• Manage all revenue teams particularly sales teams, marketing activation teams & client engagement teams to ensure all revenue objectives are met or surpassed
• Take ownership for revenue assurance inclusive of creating and implementing strategies designed to achieve sales revenue targets

Client Management / Stakeholder Engagements:

• Ensure growth of Subscriber Base & effective demand aggregation
• Manage and coordinate sourcing of new business and captive development opportunities
• Manage and grow investment teams, particularly debt note investors' networks.
• Manage and coordinate all Client Management Activities

Educational Qualifications / Experience

• A First Degree in Law, Engineering, Architecture, or other Social Science coursework
• Minimum of fifteen (15) years post-qualification work experience in a client-facing role
• Minimum of five (5) years experience in a general or executive management role

Functional Competencies / Requirements:

• Strong People Management Skills
• Strong Process Management Skills
• Proven track record in managing business operations
• Strong analytic and planning skills
• Strong marketing & communication skills

General Management Competencies / Requirements:

• Proven Leadership skills
• Strong relationship management skills
• Strong Negotiation Skills
• Strong Problem-solving skills

Desired Personal Attributes:

• Strong personal Integrity that is attested by character witnesses
• Proactive self-starter
• Assertive and tenacious nature
• Very good EQ
• Ability to work with all levels of management, build partnerships and teams
• Highly organized and able to adapt quickly to changing priorities
• Ability to cope under great pressure.