Job Openings at British High Commission (BHC) Nigeria

Job ID: 26/22 LOS
Location: Lagos 
Duration of Post: 3 months
Type of Position: Fixed Term
Working hours per week: 37 hours
Grade: Administrative Assistant (AA)
Type of Post: British Deputy High Commission
Job Subcategory: UKVI (UK Visas and Immigration)
Job Category: Other British Government Departments (Partners across Government, including UK Visas)
Start Date: 1st September, 2022

Main Purpose of Job

• Print visas according to manifests sent from the UK decision-making teams.
• Assure the security and integrity of visa writing processes according to UKVI policy and guidance
• Dispatch decisions according to manifests sent from the UK decision-making teams, whilst assuring security and integrity according to UKVI policy and guidance
• Manage the content, security and integrity of the passport bank to assure an organised and efficient storage process according to guidance

Roles and Responsibilities
What will the jobholder be expected to achieve?

• Process the printing of documents for cases sent by the UK decision-making teams;
• Book Visa Application Centre appointments and provide support to key stakeholders. Ensure all facilitations/Note Verbale applications are processed and recorded accurately;
• Take responsibility to resolve enquiries from TLS, internal and external stakeholders;
• Manage the content, security and integrity of the passport bank to assure an organised and efficient process according;
• Receive, record and follow through to resolve all overturned cases, by commenting on CRS and dispatching to the VAC in line with agreed procedures;
• Manage the dispatch process and resolve any complaints or service failures to the VAC, and escalate ongoing problems to a Team Leader;
• Perform other ad-hoc duties at special request to support British High Commission and UKVI business delivery

Essential Qualifications, Skills and Experience 

• Previous experience working in a visa office or international company. Excellent standard of IT and written English

Desirable Qualifications, Skills and Experience:

• Previous and recent experience (within 2 years) working in a visa production office

Required behaviours:

• Changing and Improving, Managing a Quality Service, Delivering at Pace, Working Together.

Salary  
NGN 317,764.81 / Month.

Other benefits and conditions of employment 
Learning and development opportunities (and any specific training courses to be completed):

• Due to the temporary nature of the role, there are limited learning and development opportunities available to the successful applicant.  
• An analysis of training needs will be discussed between the successful candidate and line manager.

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Location: Lagos
Job Category: Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Job Subcategory: Chancery
Grade: Administrative Assistant (AA)
Type of Position: Permanent
Working hours per week: 37 hours
Type of Post: British Deputy High Commission
Start Date: 15 September 2022

Main Purpose of Job

• To work in the Freight and Travel Section as an Airport Facilitator, responsible for facilitating the arrival and departure of officers, family members and visitors to the British Deputy High Commission at the Murtala Muhammed Local and International Airport in Lagos

Roles and Responsibilities / What Will the Jobholder be Expected to Achieve?
Airport Duties:

• Working on a rotational 24 hour, 3 shift pattern, meeting and seeing-off British Government staff, dignitaries and the High Commission’s guests.
• To build and maintain cordial relationships with various Government agencies at international and domestic airports to facilitate effective meet and greet services.
• To deal with Immigration Authority and airport security forces for clearance of clients.
• Arranging diplomatic airport passes, VVIP passes and the use of VVIP lounge, tarmac access

Visas:

• Processing of visas from other Diplomatic Missions in Lagos for UK based staff and their family members and Locally Engaged staff on official assignment

DVLA:

• Processing of driving licences, International Driver’s Permit, registration of vehicles, change of ownership of vehicles and all DVLA related matters.

Freight Handling/Briefing:

• Provide comprehensive support to the freight clearance administration process.
• Liaising with the Mission’s clearing agents when required and ensuring all processes are correctly followed and all rules/legislation adhered to.
• Briefing officers on arrival and departure proceedings and ensuring all documentations are submitted and processed before departure

Other Duties:

• Provide support on documentation to wider corporate services and performing other general tasks as may be assigned by the Head of Section.
• Absence cover for Line Manager when on leave.
• Self-driving of assigned official vehicles to other diplomatic Missions, MFA and other government agencies in Lagos for official duties.
• Accurately recording and distribution of weekly staff movement schedule.

Working Patterns:

• 24 hour, 3 shift pattern, 7 days a week.

Essential Qualifications, Skills and Experience

• Must have at least a minimum qualification of Higher National Diploma
• Ability to work late hours
• Must posses a valid Nigeria Driving Licence
• Good Communication and Interpersonal Skills.
• Strong Customer Focus with good Attention to detail
• Display Strong organizational, analytical and time  management skills.
• Well versed in  Microsoft Office Applications.       

Desirable Qualifications, Skills and Experience:

• MS Word and Excel. Previous experience working at the airport and haulage/cargo industry will be an added advantage.

Salary
NGN317,764.81 monthly.

Other Benefits and Conditions of Employment:

• Learning and development opportunities (and any specific training courses to be completed): The British Deputy High Commission Lagos encourages a learning and development culture. Training for all aspects of the job will be available and a wide variety of personal development training opportunities are available to all BDHC staff.

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Location: Lagos
Grade: Executive Officer (EO)
Job Category:Other British Government Departments (Partners across Government, including UK Visas)
Job Subcategory: Home Office
Number of Vacancies: 3
Duration of Post: 12 months
Type of Position: Fixed Term, Fixed term, with possibility of renewal
Type of Post: British Deputy High Commission
Start Date: 1 October 2022

Job Description (Roles and Responsibilities) 
Investigation:

• Individual case working investigations as tasked by Home Office -International Operations.
• Individual case working investigations as tasked by the Head of Section and Her Majesty’s Passport Office (HMPO) as well as other government departments.
• To disrupt the flow of illegal migration by air to the United Kingdom and identify and disrupt the activity of the organised crime groups behind it
• Support Visa Status and Information Services (VSI) section to protect the integrity of the UK visa regime and identify and disrupt activity of the organised crime groups attempting to exploit it
• Develop operational intelligence products through the collection, interpretation and evaluation of relevant quantitative and qualitative information sources
• Work closely with HMG partners at post, host authorities and international partners to support the development of intelligence and investigations to disrupt organised crime groups
• Conduct training sessions with international partners
• Provide presentations to host authorities and international partners
• Provide leadership on projects and work with Non-Government Organisations to deliver quality outcomes

Crime:

• Using collaborative working with overseas and UK law enforcement partners develop intelligence and investigations to disrupt organised crime groups targeting the UK.

Intelligence Gathering and Analysis:

• Develop operational intelligence products through the collection, interpretation and evaluation of relevant quantitative and qualitative information sources. Strong problem-solving skills are required to identify and investigate suspected organised immigration crime and to gather evidence-based intelligence.
• Ensure that all relevant intelligence is gathered, assessed and disseminated in line with guidance.

Liaison:

• Build effective working relationships with host authorities, international partners. (FCC/EU) and UK partners to support the delivery of crime and intelligence objectives.
• Lead the exchange of actionable intelligence with local law enforcement partners and counterparts in other Diplomatic missions to identify and mitigate threats to the UK Border.
• Representing the Home Office professionally, developing effective partnerships with the wider British High Commission and with key external partners.

What we do:

• Immigration Enforcement International (IEI) operates to prevent illegal immigration and disrupt the organised immigration crime groups behind it, supporting both the Immigration Enforcement mission and the Home Office purpose. We have staff deployed to approximately 33 locations across the world.  

We Deliver this by:

• Providing intelligence support to the UK visa operation, supporting UKVI to take an increasingly global approach to risk streaming built on the analysis of objective data and enhanced with local risk indicators
• Working with carriers around the world to reduce the threat of inadequately documented arrivals (IDAs) reaching the UK by air
• Developing intelligence packages related to the visa or air threat for subsequent criminal investigations and prosecutions

What we Want from You?

• In order to meet Home Office security requirements, we need to recruit a new ILO from either the UK/US/Canada/Australia/NZ or the EU where they have a footprint in their home country.
• We need the ILO to have excellent interpersonal skills that they can use strategically to build relationships with key partners to assist Home Office International Operations in delivering their objectives. Face to face work is a fundamental part of the job, as is the delivery of training, so the successful candidate should be prepared to do public speaking.
• The role of ILO is extremely varied. The challenge with all HOIO work is to deliver both the reactive elements such as air calls and requests for support from visa section, as well as the pro-active elements such as intelligence research and liaison with stakeholders. As such, ILOs need be able to manage very challenging workloads, deliver at pace and be flexible in support of business aims. Once trained, the successful candidate should be able to work towards objectives with minimal supervision.

Essential Qualifications, Skills and Experience  

• Computer literate with Microsoft desktop functions (e.g. Outlook, Word, Excel, PowerPoint, Explorer) at a level where you can: create, use and interrogate complex templates, tables, data-sets on Home Office and FCDO IT platforms
• Strong interpersonal and verbal communication skills
• A high level of written and spoken English with the ability to write high quality reports and briefings
• Strong organisational and time management skills
• An ability to work under pressure with minimal supervision

Desirable qualifications, Skills and Experience:

• Previous immigration, law enforcement and/or analytical or investigation experience would be an advantage.

Required Behaviours:

• Making Effective Decisions, Managing a Quality Service, Delivering at Pace, Communicating and Influencing.

Salary
NGN 758,534.83 monthly.