Airport Facilitator, AA (27/22 LOS) at British High Commission

Location: Lagos
Job Category: Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Job Subcategory: Chancery
Grade: Administrative Assistant (AA)
Type of Position: Permanent
Working hours per week: 37 hours
Type of Post: British Deputy High Commission
Start Date: 15 September 2022

Main Purpose of Job

• To work in the Freight and Travel Section as an Airport Facilitator, responsible for facilitating the arrival and departure of officers, family members and visitors to the British Deputy High Commission at the Murtala Muhammed Local and International Airport in Lagos

Roles and Responsibilities / What Will the Jobholder be Expected to Achieve?
Airport Duties:

• Working on a rotational 24 hour, 3 shift pattern, meeting and seeing-off British Government staff, dignitaries and the High Commission’s guests.
• To build and maintain cordial relationships with various Government agencies at international and domestic airports to facilitate effective meet and greet services.
• To deal with Immigration Authority and airport security forces for clearance of clients.
• Arranging diplomatic airport passes, VVIP passes and the use of VVIP lounge, tarmac access

Visas:

• Processing of visas from other Diplomatic Missions in Lagos for UK based staff and their family members and Locally Engaged staff on official assignment

DVLA:

• Processing of driving licences, International Driver’s Permit, registration of vehicles, change of ownership of vehicles and all DVLA related matters.

Freight Handling/Briefing:

• Provide comprehensive support to the freight clearance administration process.
• Liaising with the Mission’s clearing agents when required and ensuring all processes are correctly followed and all rules/legislation adhered to.
• Briefing officers on arrival and departure proceedings and ensuring all documentations are submitted and processed before departure

Other Duties:

• Provide support on documentation to wider corporate services and performing other general tasks as may be assigned by the Head of Section.
• Absence cover for Line Manager when on leave.
• Self-driving of assigned official vehicles to other diplomatic Missions, MFA and other government agencies in Lagos for official duties.
• Accurately recording and distribution of weekly staff movement schedule.

Working Patterns:

• 24 hour, 3 shift pattern, 7 days a week.

Essential Qualifications, Skills and Experience

• Must have at least a minimum qualification of Higher National Diploma
• Ability to work late hours
• Must posses a valid Nigeria Driving Licence
• Good Communication and Interpersonal Skills.
• Strong Customer Focus with good Attention to detail
• Display Strong organizational, analytical and time  management skills.
• Well versed in  Microsoft Office Applications.       

Desirable Qualifications, Skills and Experience:

• MS Word and Excel. Previous experience working at the airport and haulage/cargo industry will be an added advantage.

Salary
NGN317,764.81 monthly.

Other Benefits and Conditions of Employment:

• Learning and development opportunities (and any specific training courses to be completed): The British Deputy High Commission Lagos encourages a learning and development culture. Training for all aspects of the job will be available and a wide variety of personal development training opportunities are available to all BDHC staff.