Latest Jobs at Interswitch Group

Responsibilities

• Responsible for providing second-level support to financial institutions using Interswitch solutions running from within their site.
• Works independently to collate and analyse data using pre-determined tools, methods and formats.
• Supports and enables others to use and benefit from existing data management Systems.
• Explores issues and/or needs to establish potential causes, related issues and barriers.
• Provides advice on designing new processes and systems to achieve professional standards and desired outcomes.
• Analyses specified problems and issues to find the best technical and/or professional solutions.
• Helps senior colleagues manage internal client and customer relationships by using sales/client systems and protocols.
• Contribute to the preparation of various data and analytics reports.
• Ensure customer requests and complaints are resolved within SLA
• Ensure report of activities are shared and discussed with acquirers within stipulated timeframes.

Requirements

• University First Degree.
• At least 3 years work experience.
• Reporting skills.
• Data Collection and analysis skills.
• Data Management Skills.
• Ability to use Postilion suite; Thales solutions.

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Job Description

• Responsible for executing software development and programming activities in alignment with project plans and strategies.
• Develop user interface components with React js tech stack, including Material UI, Redux etc while ensuring that these components and the overall application are robust and easy to use. Secure full functionality of key features of code and prepare software reports, manuals and other documentation on the status, operation, and maintenance of the software.

Responsibilities

• Contribute to development of existing and new applications by analysing and identifying areas for modification and improvement
• Design and build mobile automation tooling to support engineering teams across the enterprise
• Contribute to development of new applications to meet customer requirements
• Follow software development project plan and execute programming and coding activities within budgetary margins and timeline
• Engineer efficient and reusable front-end systems that drive complex mobile applications
• Leverage programming tools that facilitate software development and coding
• Keep up to date with the latest iOS and Android platform capabilities
• Carry out end-to-end software development and maintain code sanitisation through regular debugging of the programme
• Introduce automation into software development processes, conduct automation testing and audits, and release automation practices
• Monitor, identify, and correct straightforward software defects to maintain fully functioning applications software
• Work Cross functionally with design, product and engineering to deliver great user experience
• Perform software management, change management, diagnostics, enhancement, optimisation, and system support functions (technical and user support) by diagnosing system problems and offering quick turnaround solutions
• Collaborate with team of fellow software developers to align on software development progress and integration and implement mitigation measures if need be
• Maintain road map to facilitate application software development and ensure the development work is prioritised in line with business requirements
• Create and ensure compliance with a companywide document management system
• Design various systems documentation (logical design specifications) to be used in implementing the systems, including architecture, flowcharts, layouts, diagrams, charts, code comments, etc

Requirements

• Bachelor's Degree in Computer Science or related field
• 6 years’ experience in IT
• 5 years of software development experience shipping features to consumers using React or React Native
• 5 years’ experience with RESTful APIs
• Mobile: (Andriod)
• Frameworks: (Laravel, Ionic, Angular1, Net)
• Databases: (MYSQL, MSSQL)
• Tools: (Cordova, Git, Maven, Gulp, Gradle).

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Job Description

• Responsible for planning and managing software development, programmes, portfolios, and projects in alignment with engineering process and reinforcing agile practices in the enterprise and building self-organizing teams. Drive the planning and management of ALL software design and delivery projects and assign operations budget and resources across ALL Engineering projects. Anticipate challenges and deploy mitigation measures and communicate progress.

Responsibilities

• Exhibits the behaviours of a Lean-Agile leader who leads by example; leads the change; have with a Lean-Agile Mindset and helps the team embrace SAFe Core Values, adopt, and apply SAFe Principles, implement SAFe practices
• Supports the team rules – Responsible for reinforcing Agile’s lightweight rules like the rules of Scrum, Built-In Quality practices from Extreme Programming (XP), Work in Process (WIP) limits from Kanban, and any other process rules the team has agreed
• Engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity
• Focus on creating increments of value each iteration and achieving daily and Iteration Goals in the context of the current Program Increment (PI) Objectives
• Facilitates team events, including (where applicable) the Daily Stand-up, Iteration Planning, Iteration Review, and Iteration Retrospective
• Supports the Product Owner in managing the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope
• Supports the team in addressing and eliminating issues to improve the likelihood of achieving the objectives of the Iteration/PI
• Escalating issues to an appropriate authority to get support in closing long standing issues or issues threatening achievement of business objectives
• Focuses on ever-improving team dynamics and performance and coaches the team in self-management
• Helps the team resolve interpersonal conflicts and challenges and identify opportunities for growth
• Frequently represent the team in the Scrum of Scrums (SoS), helping the team remain aware of opportunities to engage and improve program effectiveness
• Liaise with customers to remove impediments that may be arising from the customer’s end, clarify requirements and provide project update
• Supports the overall adoption of SAFe across the enterprise by coaching stakeholders and other non-agile teams on effective interactions with agile teams
• Participate in the Scrum Master Community of Practice
• Works with other Scrum Masters and stakeholders to help the team contribute towards improving the overall development Value Stream
• Facilitates preparation and readiness for ART events like PI Planning, System Demos
• Documentation and distribution of weekly reports
• Work with stakeholders to continuously think about product performance engineering and seek to reduce production incidences and customer dissatisfaction

Requirements

• Bachelor’s Degree in Computer Science, Information Technology or a relevant field
• Certified scrum master, SAFe preferred
• At least 3 years work experience as a scrum master or in similar role
• Working knowledge of agile methodology, techniques, and framework such as SAFe, Scrum or Kanban to deliver solutions
• Conflict resolution skills
• Organizational Skills
• Stakeholders and customer management skills
• Communication skills

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Job Description

• Responsible for carrying out end-to-end stress testing of system software and code during development phase, and secure full functionality of key features of the code and design test specifications and scenarios for software usability.

Responsibilities

• Adhere to the pre-defined QA process.
• Perform applications software tests and monitor, diagnose, and correct performance issues.
• Employ continuous testing techniques to prevent quality issues during the development phase and ensure post-deployment satisfaction of internal and external customers.
• Ensure software quality measures comply with regulatory standards, Industry standards and accepted best practices.
• Design software testing specifications, scripts and scenarios for approval by Team Lead, Software Testing and leverage programming knowledge to recognise and resolve potential operational issues during development phase
• Carry out end-to-end stress testing, performance testing, functional testing, and scalability testing of system software and code, with reference to test scripts and scenarios.
• Run manual and automated tests, in different environments including web and mobile.
• Evaluate software code against coding assessment framework, and secure continuous functionality of key features (i.e, looping, branching, and list processing).
• Collaborate with team of fellow Software Testers to align on software testing progress and integration and implement mitigation measures if need be
• Support others by carrying out a range of project management activities.
• Follow software testing project plan and execute testing and troubleshooting activities within budgetary margins and timeline.
• Ensure security best practices for development applications.
• Participate in product performance engineering discussions and seek to reduce production incidences and customer dissatisfaction.
• Identifies, reports, guides, and tracks the rectification of faults in products during development stage.
• Find, investigate, track, reproduce and document bugs.

Requirements

• Minimum of Bachelor's Degree / HND in Computer / System / Electrical / Electronic Engineering / Computer Science or a related discipline.
• At least 3 years work experience in Testing and Automation.
• ISTQB is a plus.
• Competencies: Selenium Webdriver, Postman, Appium Framework, BDD (Cucumber).
• Proficient in SQL Server, Redis, Mongo DB.
• Technical skills.
• Analytical Skills.
• Performance Testing and Monitoring.
• Test Planning and Management.
• Project Management Skills.

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Department: Technology

Job Description

• As an IT Service Management Analyst, you will facilitate improved IT services for businesses through the development and implementation of necessary action plans and setting and enforcing standards for IT practices and operations.

Responsibilities
Key Responsibilities:

• Coordinate activities between various teams as needed to facilitate the provision of the services and incident remediation
• Act as Incident manager and participate in major incident service restoration and problem management activities by leveraging technical knowledge of systems supported
• Perform incidents analysis and suggest action plans for remediation
• Maintain accurate inventory of all IT equipment for all sites and ensure relevant Asset Management policies and guidelines are followed
• Technical report writing for Incident and Problem Management
• Proactively ensure service continuity and improvement through the review of improvement plans, the use of Problem Management, quality tools, and report on activities
• Monitor, analyze, and report on system and infrastructure performance and capacity in a timely manner and ensure that service owners take appropriate action
• Act as Service Manager to create service improvement plans and ensure team follows best practices and maintain service level agreements
• Ensure compliance with Service Management and IT security policies and standards, technical architecture, and service level agreements - reporting non-compliance as appropriate
• Identify process optimization opportunities and contribute to the implementation of proposed solutions
• Produce relevant reports in a standard format in an agreed timeframe and add a commentary that provides an interpretation for the data set

Requirements
Education and Experience:

• Academic Qualification(s): Good First Degree in Computer Science / Computer Engineering or other related areas
• Professional Qualification(s):
  • Service Management Certifications (eg ITIL)
  • ISO 20000, 27001 and/or 22301
  • COBIT 2019
• Experience (Number of relevant years): Minimum of three (3) years’ experience