Jobs at Green Africa Airways Limited

Job Role

• The Duty Agent is primarily responsible for managing check- in queue and ensuring customers get service promptly for all bookings & check- in related activities.
• This role reports to Duty Officer.

Responsibilities

• Answer inquiries regarding Green Africa Products
• Educate and enlighten customer on the new and existing products of the company
• Provide customers with travel suggestions and information sources and respond to enquiries
• Inform customers of essential travel information, such as travel times, operating terminal etc
• Fully trained on all aspects of Ticketing, fares, passenger services and Customer Relations
• Responsible for post-departure activities and front-line document
• Always seek to secure Customer Loyalty by providing exceptional service
• Resolution of Customer problems and ensuring that customers’ needs are met adequately
• Book reservations and issue tickets to customers if there is a requirement
• Plan route and compute ticket cost, using schedules and computer
• Make ticket booking, quote fare, and send to direct customers by email
• Prepare and forward daily sales report to the gLead at every close of shift
• Prepare customer invoices and accept payment
• Respond to enquiries
• Determines whether space is available on travel dates requested by customer
• Maintain accurate records and update PNR files
• Any other duties and functions assigned by the gLeads Airport Manager/ Duty Manager.

Qualifications

• Bachelor's Degree in any related field
• Creative and proactive personality with “can do” approach
• Exceptional Communication and Interpersonal skills
• Time flexibility and ability to travel
• High-level numeracy skills
• Strong ability to pay attention to detail.

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Job Role

• Responsible for managing end-to-end payroll processes for employees, including data entry, calculation of wages, deductions, and taxes, and processing of payroll adjustments.
• Ensure accurate and timely payment of salaries and benefits to employees.
• Maintain payroll records and ensure data integrity, including employee information, earnings, deductions, and taxes.
• Participate in salary surveys and compensation studies to stay informed of market trends and best practices.
• Respond to employee inquiries regarding payroll, taxes, and deductions in a timely and professional manner.
• Collaborate with Talent Management and finance teams to ensure accurate reporting and accounting for payroll expenses and taxes.
• Coordinate with finance and accounting teams to ensure accurate budgeting, forecasting, and reporting of compensation and benefits expenses.

Qualifications

• BSc Degree or HND in Accounting, Finance, or any related field.
• Minimum of 8 years of experience in payroll processing and tax compliance, preferably in a multinational company.
• In-depth knowledge of payroll regulations, tax laws, and compliance requirements at all levels.
• Proficiency in HRIS and compensation management systems, as well as MS Office applications (e.g., Excel, PowerPoint).

Must have skills:

• High level of accuracy and attention to details
• Excellent communication and interpersonal skills
• Total Rewards Management
• Communication skills
• Employee Relations.