Job Openings at Max.ng

Description

• We are looking to hire an experienced Driver Welfare Analyst who will creatively oversee all aspects of our Champions welfare, monitor and attend to the request of our Champions
• You will be a strategic thinker with strong organizational and problem-solving skills.
• You will have strong analytical mind and outstanding presentation skills. You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.

What You will do:

• Track Champion daily attendance and follow up on absent champions
• Monitor turnover and retention rates amongst Champions
• Appropriately attend to the requests of the Champions and follow through
• Track and respond to all champions personal events e.g. leave, birthdays, deaths, accidents, etc.
• Research and suggest Champions insurance options and HMO plans.
• Follow through on Champions emergency issues e.g. Accidents, harassment, Law enforcement issues, etc. and escalate if necessary
• Collection of fees for HMO, Group Life and Accident, and other forms of insurance enforced
• Conduct exit interviews for champions, collate feedback and provide recommendations
• Collect and collate information from champions and provide feedback to supervisor on issues that can be resolved.
• Conduct champion surveys and analyze the data as well continuously determine new ways to increase and ensure retention.
• Implement recognition and appreciation programs across the organization
• Encourage champion networks and committee to foster a community

Requirements

• Strong interpersonal and communication(written and oral) skills
• Strong People Management skill
• Strong Administrative skill
• Employee engagement skill
• Empathetic and approachable
• Objective, understanding and resilient
• Detail oriented
• An ability to prioritize, plan and organize work in a busy environment.
• Record/book keeping skills Required Qualifications
• A degree in related fields, minimum of a HND
• Proven experience working in / knowledge of a recruitment or analyst role
• Demonstrated high computer literacy: particularly with programmes in Microsoft Office
• At least a year and above work experience

Benefits

• Competitive Pay & Benefit
• Premium Health Insurance Benefit
• Consistent Learning & Development

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Description

• Conduct visual acuity test, to check eye defects or otherwise
• Enlighten prospects on the importance of good vision to successful riding and advise on practices that helps with good vision
• Provide feedback to management for decision making based on experiences with visual testing
• Keep abreast of advancement in visual testing and advise management on improved testing methods and equipment
• Ensure good experience for prospects by ensuring they attended to in a polite and friendly manner
• Respond to questions and provide guidance to prospects on all issues related to visual testing
• Check understanding of safety measures and driving laws
• Document and report on prospects' performance during test

Requirements

• Minimum 0-1 year experience in a similar role
• Must understand the local dialect of the business territory
• Proficiency in other languages is added advantage
• Good analytical and organizational skills with experience
• He/she should be able to enjoy clerical and administrative work with good planning and numeric skills.
• Must possess strong methodical approach to complete the assigned work
• Attention to details.
• High Interpersonal skills
• Maximum concentration over an extended period of time
• Knowledge about highway code and all traffic and road-use rules
• Ability to give clear instructions
• Basic knowledge of vehicles

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Description

• Ensure timely completion of all verification's and reporting in compliance with the outlined processes
• Conduct detailed background checks of champions and their guarantors
• Timely followup and closure of assigned verification checks
• Delivery of confidential documents
• Gather information and evidence through face-to-face interviews
• Ensure champions data and reports are complete, accurate and consistent
• Conduct verification on matters entrusted within the team
• Gather information and evidence through face-to-face interviews
• Gather recorded statements and documentation
• Organize all the collected data and information

Requirements

• 1-2 years’ professional experience
• Must be able to ride a bike
• Demonstrated experience with qualitative methods
• Strong Oral and written communication
• Ability to speak the native language is an added advantage
• Attention to detail
• Strong interpersonal skills
• High level of initiative

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Description

• Responsible for the training of potential candidates and onboarding successful Champions for MAX.
• Track riders progress within the onboarding program.
• Conduct orientation trainings to inform new hires about company policies and procedures.
• Ensure new drivers are onboarded effectively and understand clearly the obligations detailed in the service contract.
• Suggest periodic training for Champions e.g. health and safety.
• Follow up to ensure a smooth application process and proper implementation of training.

Requirements

• Experience with training/imparting knowledge.
• Strong working knowledge of developing orientation systems and tools.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication.
• A start-up attitude- willingness to work hard to get things done.
• Ability to make discretionary judgment and to manage and impart confidential information.

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Description

• Actively engage prospective drivers and test general driving ability
• Carryout visual acuity test, to check eye defects or otherwise
• Conduct psychometric test for each prospective driver, to confirm mental health status
• Ensure that cones are properly placed at adequate distance from each other
• Check understanding of safety measures and driving laws
• Confirm prospect's reverse driving ability
• Engage prospective driver and pass them onto the next of driver recruitment process
• Conduct vision test and make recommendation
• Deploy psychometric assessment
• Document and report on prospects' performance during tests

Requirements

• Minimum 0-1 year experience in a similar role
• Excellent oral and written communication skills.
• Must understand the local dialect of the business territory. Proficiency in other languages is added advantage
• Good analytical and organizational skills with experience
• He/she should be able to enjoy clerical and administrative work with good planning and numeric skills
• Must possess strong methodical approach to complete the assigned work
• High Interpersonal skills
• Maximum concentration over an extended period of time
• Knowledge about highway code and all traffic and road-use rules
• Ability to give clear instructions
• Basic knowledge of vehicles
• Must know how to ride a motorcycle or tricycle
• Attention to details

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Description

• We are looking to hire a reliable and diligent Fleet Officer Telematics responsible for vehicle maintenance, tracking and documentation.

What You’ll Do: 

• Install and manage trackers on all vehicles
• Ensure every vehicle is tracked 
• Monitor and ensure all vehicles are within their primary locations
• Provide support to Collections, Recovery and Welfare teams 
• Report any abnormal situation detected and report issues immediately to Management
• Utilizing GPS systems to monitor drivers and track vehicles in case of theft
• Analyzing data to increase business operational efficiency
• Create and fill out a job card for any vehicle that is brought for preventive maintenance to any MAX location
• Administer champions satisfaction survey
• Issue the vehicle exit authorization

Requirements

What You’ll Need: 

• Strong interpersonal and communication (written and oral) skills
• Excellent understanding of inventory control principles and practices
• Proficient in MS Office/Google Workspace
• Good understanding of feet management
• Critical and analytical thinking
• Accuracy and attention to detail
• Confidentiality and thoroughness 
• A degree in Engineering, Sciences, Finance, Accounting or any other relevant fields
• Minimum of 2 years work experience in relevant field

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Description

• Maintain all required records including vehicle records, vehicle expenses, maintenance and servicing etc.
• Ensure set-up of new vehicles in line with MAX standards
• Manage the process for maintenance and vehicle refurbishment in line with MAX standards and work procedures
• Supervise technicians in carrying out set-up, maintenance and vehicle refurbishment
• Ensure every vehicle is tracked and reporting live location on the IoT platform
• Support other operating units by providing accurate vehicle locations
• Achieve set targets in terms of timeline and cost

Requirements

• Minimum of OND in Electrical, Mechanical Engineering or related disciplines
• Minimum of 1 year relevant experience
• Fundamental practical knowledge of Electrical and Mechanical Engineering principles
• Ability to drive a motorcycle or tricycle is desired but not mandatory
• Proficiency in MS Office/ Google workspace
• Critical and analytical thinking
• Accuracy and attention to detail
• Confidentiality
• Willingness to work in Ibadan or Abeokuta (no relocation support)

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Description

• We are looking to hire a reliable and diligent Recovery Officer who will be responsible for ensuring that all funds given to champions by the company are collected using all legal means, remind and persuade champions of their outstanding and overdue loans to be paid up in full.

What You’ll Do:

• Lead recovery activities across all cities and new locations.
• Handles special credit arrangements and deviations from standard terms of payment.
• Reviews debt recovery process’s effectiveness and policies.
• Select and manage an effective process of outsourcing seriously past due accounts referred monthly to external debt agency services by analyzing the selection, monitoring the collection performance and assuring a reasonable rate of return.
• Execute all asset recovery logistics with applicable external service providers (e.g., repossession companies, bailiffs, external legal counsel, auctioneers) against budget and effectively troubleshoot unforeseen issues/problems that may arise.
• Engage with guarantors to negotiate reasonable settlements on post-recovery shortfall amounts and/or collaborate with legal/external counsel in executing the legal strategy of asserting and enforcing legal claims.
• Ensure training plans and documentation are up to date and in place for collections of receivables and applications.
• Facilitate the inspection and removal of repossessed collateral under repurchase from champions 
• Engage with guarantors to negotiate reasonable settlements on champions debts recovery 
• Work on special projects tied to the goals and objectives of the role that primarily focus on process simplification and enhanced data analysis/reporting
• Coordinate/compile & report on all data, metrics and outcomes relevant to the role, as routinely required 
• Staff Development: Involvement in the career development of the team and any staffing decisions.
• Leadership: effectively lead, manage and develop recovery teams across current and new city launches.

Requirements

What You’ll Need: 

• Higher National Diploma in Marketing or Business
• Minimum of three (3) years work experience
• Sound judgment, analytical and decision-making skills.
• Creativity, Innovation & Adaptability
• Leadership, managerial and multi-tasking skills
• Sound numeracy, communication and time management skills
• Provide feedback, coaching and mentoring to internal staff vendor representatives to improve audit results
• Demonstrate ability to follow policy and procedures.
• Computer literate – proficient user of office applications such as MS Word, Excel, PowerPoint, e-mail and calendar applications

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Role Overview: 

• We are looking to hire a reliable, smart and dedicated Field Operations Officer who will be responsible for the safety of champions, lives and properties of MAX.

What You’ll Do: 

• Respond to emergency calls from Champions 
• Ensure champions follow rules and regulations as prescribed in the contract
• Ensure MAX properties are not in the custody of the Law Enforcement agencies
• Liaise with the Welfare officers concerning Champions
• Maintain a register of First Aiders and ensure the adequate provision of first-aid and welfare facilities
• Undertake daily safety inspections 
• Investigate or arrange for all accidents and near-misses be investigated and prepare report

Requirements

What You’ll Need: 

• Minimum of Ordinary Level Diploma or its equivalent
• Minimum of two (2) years work experience
• Safety Certificate is an added advantage
• Ability to ride a two wheeler 
• Confident and outspoken 
• Ability to communicate well in language of the city and English
• Knowledge of the city