Fresh Jobs at Konga Online Shopping Limited

PURPOSE (A brief overview of the role)

• Responsible for developing, implementing and managing marketing campaigns that promote a company and its products and/or services. He or she plays a major role in enhancing brand awareness within the digital space as well as driving website traffic and acquiring leads/customers.

KEY DUTIES

• Planning digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with external vendors, clients etc to amplify ongoing campaigns
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
• Daily reporting of website metrics to ensure continued growth

KNOWLEDGE/EXPERIENCE /SKILLS

• 2 – 3 years’ experience in digital marketing
• Leadership skills with the ability to set and prioritize goals
• Strong analytical skills and data-driven thinking
• Up-to-date with the latest trends and best practices in online marketing and measurement
• Experience with A/B and multivariate experiments
• Knowledge of SEO, SEM
• Consumer and product growth strategy
• ROI Analysis, Web Analytics and Reporting
• Copywriting

QUALIFICATIONS

• BSc/MSc in Marketing or a related field

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Job Duties/ Responsibilities/ Accountabilities:

• Present, promote and sell products/services using solid arguments to existing and prospective Corporate Organizations.
• Perform cost-benefit and needs analysis of existing/potential corporate clients to meet their needs.
• Establish, develop and maintain positive business and customer relationships
• Create new corporate accounts.
• Reach out to corporate organizations through cold calling.
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback
• Follow up with debt recovery/trade receivables.
• “Go the extra mile” to drive sales
• Near zero incidence of customer complaint/negative.
• Near zero incidence of untimely response to escalation.
• Customer acquisition (Target vs Achieved).
• Revenue delivered (Target vs Achieved)
• Receivables reduction (% Reduction on overdue per week)
• Learning & Development (Number of skill/ Udemy certificate acquired per month).

Knowledge and Experience

• Proven work experience as a Corporate Sales Representative
• Excellent knowledge of MS Office.
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, communication, persuasion and negotiation skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback

QUALIFICATIONS:

Essential

• University degree. (BS/BA degree, or any related discipline).
• Excellent Sales and Negotiation Skills
• Good Interpersonal skill.
• Experience in resolving issues, managing and retaining customers.
• Excellent analytical skills.