Fresh Jobs at HT Business Consulting

Process

·       Responsible for looking into the online marketing strategies for the organization

• Develop and manage digital marketing campaigns
• Plan and execute marketing campaigns, and maintain and supply content for the company's job portal
• Optimize content for the job portal and social networking channels such as Facebook, Twitter, Instagram, Google Plus, YouTube etc
• Identify new digital marketing trends and ensure that the brand is in front of the industry developments.
• Content: Writing engaging content for a variety of audiences that is consistent with brand guidelines
• Execute social media efforts to improve KPIs, likes, shares, tweets, etc.
• Email Marketing:  Creating and executing SMS, and email-based marketing campaigns. Plan and manage a regular schedule of email marketing activity, growing our subscriber base and creating engaging, relevant content including testing to optimize results. 
• Follow up leads from different media till payment is made
• Place order and ensure complete delivery by the operations team
• Channel customer feedback appropriately
• Monitor, report and analyse results to improve performance, using tools such as Google analytics and others, so that amendments and improvements can be made where appropriate
• Prepare daily, weekly and quarterly feedback such as tracking the website traffic flow and provide internal reports 
• Executive key instructions as given by head of functional unit
• Meet monthly and quarterly business targets as determined by management.
• Look out for the best deals for online payments (no fee or low fee substitutes)

·       Knowledge and experience of using content management system (CMS) desirable

• Timely provide information needed by other employees

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Responsibilities

• Liaise with all corporate clients, request for their weekly orders, organise the orders and ensure prompt delivery.
• Visit all our partner supermarkets at least twice a week and ensure our products are properly displayed, managed under appropriate cold temperature so as to remain fresh and of best quality. Withdraw any poor looking product.
• Implement FIFO rule. Ensure new supplies are packed behind the older ones so older ones are picked first.
• Receive deliveries from suppliers.
• Pursue and maintain new and already established business relationships.
• Understand and obtain the needs of the clients and establish good relationship with customers.
• Follow up on the clients continuously; respond to client enquiries through calls and in person.
• Provide solution to client problems and resolve customer complaints.
• Follow up and ensure payments are received from all corporate customers. Accounts to be reconciled at all times.
• Work with other colleagues to meet sales targets
• Manage corporate relationships by updating relevant records and software with supplies made, returns and any replacements
• Reconciling corporate outstanding, and picking up cheques as at when due.
• Manage and follow up on Vendors Payments and update relevant workbooks and software.
• Monitoring and maintaining office equipment, inventory supplies; orders replacement supplies as needed.
• Creating, updating, and maintaining personnel and administrative records. And databases.
• Manage various Tax accounts VAT, PAYEE, DA by making bank payments, keeping records and following up with our tax consultants.
• Organizing conference room, cleaning and maintaining office and assets.

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Responsibilities

• Welcome, advice and assist customers, ensuring they have an enjoyable shopping experience.
• Organize the retail store, online sales and delivery.
• Ensure goods are well displayed and organized.
• Attach price tags to all merchandize and maintain price list records
• Handle all payments and balance cash register with receipts.
• Posting transaction into the software and rendering report. (Bizedge)
• Ensure the shop floor, shelves and products are clean and tidy.
• Ensure proper sorting & preservation of all products in the shop.
• Work actively with social media consultants to publish messages to push sales.
• Send out regular broadcast messages via WhatsApp and other channels, receive orders and organize delivery.
• Regularly update and manage the Customer Relationship Management (CRM) database.
• Pursue and maintain new and already established business relationships.
• Understand and obtain the needs of the clients and establish good relationship with customers.
• Follow up on the clients continuously; respond to client enquiries through calls and in person.
• Provide solution to client problems and resolve customer complaints.
• Regularly request for feedback from clients after every sale or delivery
• Follow up and ensure payments are received from customers. Accounts to be reconciled at all times.
• Work with other colleagues to meet sales targets.
• Obtain expense requests from departments and liaise with Managing Director for approval and disbursement.
• Follow up for retirement of expenses and post into appropriate ledgers.
• Update daily sales and orders records and post into Sage software.
• Manage petty cash account.
• Preparing reports on expenses, office budgets, and other expenditures.
• Review and follow up on debtors for immediate collection
• Work with Supervisor (Quality Control & Compliance Officer) to carry out weekly stock taking and reconciliation.
• Maintaining customer’s confidence and protecting operations by keeping financial information confidential.
• Other duties that may be assigned by Management.