Fresh Jobs at AB Microfinance Bank Nigeria

Main Responsibilities

• Mapping out the conceptual design for a planned database;
• Refining the logical design so that it can be translated into a specific data model;
• Further refining the physical design to meet system storage requirements;
• Updating and amending existing databases
• Setting up and testing new database and data handling systems
• Monitoring database efficiency
• Sustaining the security and integrity of data
• Creating complex query definitions that allow data to be extracted
• Training colleagues in how to input and extract data
• Controlling access permissions and privileges;
• Developing, managing and testing back-up and recovery plans;
• Ensuring that storage and archiving procedures are functioning correctly;
• Communicating regularly with technical, applications and operational staff to ensure database integrity and security;
• Establishing the needs of users and monitoring user access and security;
• Monitoring performance and managing parameters to provide fast responses to front- end users;
• Considering both back-end organization of data and front-end accessibility for end- users;
• Maintaining data standards, including adherence to the Data Protection Act;
• Writing database documentation including data standards, procedures and definitions for the data dictionary (Medata).
• Centralize and streamline processes related to report requests.
• Ensure quality reports and outstanding service delivery to business stakeholders.
• Support the reporting and dashboard infrastructure for the organization.

Necessary Experience and Requirements

• Minimum educational qualification of B.Sc Degree / HND qualification in Computer Science or any related field.
• At least four (4) years hands-on relevant professional experience in a similar role.
• Experience in developing logical and physical data models using data modeling tools.
• Good Knowledge Of Microsoft Excel (Formulas, Pivot tables, V-lookup) and Office.
• Good Knowledge of Relational Database Management Systems (RDMS).
• Efficient use of Microsoft SQL 2012, Strong SQL development, SQL analytics, tuning skills.
• Programming/development skills using PL/SQL (package, procedures, functions, triggers) and batch coding skills such as Bulk collections, dynamic SQL, parallel processing.
• Experience designing partitioned and non-partitioned tables, indexes, temporary tables and external tables to maximize storage and performance.
• Ability to manage competing priorities, maintain attention to details and meet deadlines.
• Strong analytical and organizational skills.
• Up-to-date knowledge of technology and the Data Protection Act.
• Ability to work well in a fast paced environment, where the technology is constantly changing.
• Collaborative, consultative and customer-oriented approach.
• Reliable team player with excellent communication skills.

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Responsibilities

• 1st line support for staff on service requests and incidents
• Escalate unresolved issues/requests to 2nd Line in a timely manner
• Ensure continuity of banking operations via high quality customer service
• Assist with on-boarding of new users, movement, leave plan, and exit of staff
• Assist in maintaining inventory of all equipment and related stock
• Ensure compliance to operating procedures
• IT Service Management SLA meetup
• Periodic branch visitation for IT routine activities.
• Installation of software on systems and servers for branches and Head Office
• Maintenance of File Server and user rights
• Assign users and computers to proper groups in Active Directory
• User and profile maintenance on the Active Directory
• Installation & Update Maintenance of Anti-virus software for all users
• Windows Patch and Anti-Virus Updates for all computer hardware
• Perform timely workstation hardware and software upgrades as required
• IT Asset Management (ITAM)
• Proper inventory of all IT assets including mobile tablet.

Requirements

• Minimum educational qualification of B.Sc./HND in Computer Science or any related field
• Cognate Experience in a business environment and at least three years of relevant experience
• In-depth knowledge of technical hardware, Microsoft Operating System and Office Suite software (MS 2019-2022), and other productivity tools
• Proficient in troubleshooting issues relating to hardware and software
• Soft skills: results-driven (meeting service levels), effective communication, problem solving
• Basic ITIL knowledge would be of advantage
• I.T Certification will be an added advantage (Microsoft, Linux)
• Ability to work with minimum supervision.
• Demonstrates drive, enthusiasm, self-motivation and professionalism.
• Ability to manage competing priorities, maintain attention to details and meet deadlines.