Jobs at United Parcel Service (UPS)

Job Summary

• This position provides inbound telephone customer support and determines the nature of the call or inquiry.
• This position communicates with internal/external customers on a daily basis via phone, fax, and email.
• This position inputs and processes shipments, domestic and international, in accordance with UPS and local government policies.

Responsibilities

• Screens incoming calls.
• Keys data accurately within time specific deadlines into UPS systems.
• Checks and forwards legal documentation.
• Provides administrative support to Management team

Qualifications

• Excellent communication skills
• Accurate typing speed of 40+ words per minute
• Ability to work in a fast-paced, high-pressure environment
• Availability to work flexible shift hours.

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Job Description

• This position dispatches drivers on correct schedules with correct loads.
• He/she abides to and makes others abide to the Department of Transportation service regulations.
• This position maintains the quality and efficiency of operations while working with others.