Jobs at Brenhazy Limited

Job Description

• Candidate will be responsible for interacting with customers to handle inquiries, resolve complaints, and provide information about products or services.

Key Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person
• Provide accurate information about products, services, and policies
• Resolve customer complaints in a timely and professional manner
• Process orders, returns, and exchanges
• Maintain customer records and update account information
• Escalate complex issues to the appropriate department
• Follow up with customers to ensure satisfaction
• Meet performance targets such as response time and customer satisfactio

Qualifications

• High school diploma or equivalent (associate or bachelor’s degree preferred)

Required Skills:

• Strong communication and interpersonal skills
• Problem-solving and conflict resolution abilities
• Basic computer skills and familiarity with CRM systems
• Ability to multitask and manage time effectively
• Positive attitude and customer-focused mindset
• Previous experience in customer service or a related field
• Experience using customer support software.
• Ability to work in a fast-paced environment.

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Job Description

• Promote the company’s products and services, generate leads, increase brand awareness, and drive sales growth.
• The ideal candidate should possess excellent communication, negotiation, and relationship management skills.

Key Responsibilities

• Develop and implement marketing strategies to increase sales and brand visibility.
• Identify and pursue new business opportunities and potential clients.
• Promote company products and services through online and offline channels.
• Conduct market research to identify trends, competitors, and customer needs.
• Build and maintain strong relationships with clients and partners.
• Generate leads and follow up on prospects to close sales.
• Prepare and deliver marketing presentations and proposals.
• Manage social media and digital marketing campaigns where required.
• Organize promotional events, campaigns, and activations.
• Meet assigned sales and marketing targets.
• Prepare periodic marketing and performance reports.

Qualifications/Education

• Minimum of an HND / B.Sc Degree in Marketing, Business Administration, Mass Communication, or any related field.

Requirements:

• 3 - 5 years experience in Marketing, sales, Business development or related role.
• Strong communication and interpersonal skills.
• Excellent negotiation and persuasion abilities.
• Good knowledge of digital marketing and social media platforms.
• Ability to work independently and as part of a team.
• Target-driven and result-oriented mindset.
• Proficiency in Microsoft Office tools.
• Proficiency in Marketing softwares.

Skill Required:

• Communication Skills
• Lead generation skills
• Sales & Negotiation Skills
• Customer Relationship Management
• Digital Marketing Skills
• Problem-Solving Ability
• Time Management
• Team Collaboration.