Jobs at Ascentech Services Limited

Job Summary

• The Customer Service Executive will be responsible for managing customer interactions, ensuring timely and accurate order processing, and maintaining excellent service standards.
• The role requires close collaboration with the sales team to meet customer expectations and achieve organizational goals.

Key Responsibilities

• Assist customers in creating new orders, tracking deliveries, and making changes to existing orders.
• Work closely with internal team members (Salesmen) to ensure all customer needs are effectively met.
• Prepare and present weekly sales reports comparing actual sales against projected targets.
• Generate quotations and invoices for customer orders in a timely and accurate manner.
• Maintain detailed and accurate records of customer complaints, feedback, and resolutions.
• Build and nurture strong relationships with customers to enhance satisfaction and retention.
• Support the Customer Service Manager in daily operations and administrative tasks as required.

Requirements and Qualifications

• Bachelor’s Degree in any relevant field.
• Minimum of 2 years’ experience in a customer service or client-facing role.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.

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Job Summary

• Lead the design and delivery of learning programs and strategies that support organizational goals and workforce development in a manufacturing environment.

Key Responsibilities

• Develop and implement learning strategies, SOPs, and training prgrams.
• Manage blended learning solutions: classroom, e-learning, and on-the-job training.
• Conduct training needs assessments across departments.
• Design competency frameworks and career development paths.
• Prepare training materials and analyze training effectiveness.
• Support talent development from onboarding to leadership training.
• Lead L&D projects and manage the L&D team.

Qualifications & Experience

• Bachelor’s or Master’s degree in HR, Business, Education, or related field.
• Minimum 8 years total experience; 4–5 years in Learning & Development.
• Experience in manufacturing setup preferred (ceramic, cement, or glass).

Skills:

• Strong analytical, communication, and stakeholder management skills.
• Proficient in Excel and Learning Management Systems (LMS).
• Leadership and project management capabilities.

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Job Summary

• We are seeking a results-drivenSales Executivewith proven experience in theHVAC accessories marketto drive revenue growth, develop new business opportunities, and manage key client relationships
• The ideal candidate will have strong product knowledge and an existing network within the HVAC industry, including contractors, installers, and project-based companies.

Requirements & Qualifications

• OND / HND / Bachelor’s degree in Business, Engineering, or a related field
• 2–5 years of direct sales experience in the HVAC accessories or HVAC consumables market
• Strong hands-on knowledge of HVAC products, especially duct tapes and insulation-related accessories
• Existing relationships within the HVAC industry is a strong advantage
• Excellent negotiation, communication, and closing skills
• Self-motivated, target-driven, and customer-focused
• Proficiency in MS Office and basic CRM tools
• Valid driver’s license is an added advantage.