Jobs at MacTay Consulting

Job Description:

• Handling the customer relationship and handled feedback between order availability, Production head, Packing Team and dispatch team.
• Creating and maintaining profitable relationships with key and new customers.
• Fixing customer complaints quickly and efficiently.
• Keeping customers updated on the latest products to increase sales.
• Meeting with the Sales team And CEO to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding essential customer individual needs and addressing these.
• Operating business reviews using CRM programs.
• Understanding your competition and strategizing accordingly. 

Job Requirement:

• A Bachelor’s degree in business administration or a relevant field.
• A minimum of 5 years of proven customer relations experience.
• Proficiency in Microsoft Office and customer service software.
• Excellent written and verbal communication skills.
• Adequate understanding of management practices and techniques.
• Excellent leadership and interpersonal skills.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.

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Responsibilities:

• To Drive the revenue generation system of the company by consistently meeting sales targets.
• Build a strong sales team by bringing new salespeople on board and training them.
• Track and maintain sales volume.
• Conduct regular sales forecasts.
• Coordinate and explore opportunities and steam line sales processes.
• Frame and implement sales strategies and ensure that targets are met.
• Create and implement strategies to win new clients.
• Developing and implementing a strategic sales plan that will expand the company’s customer base and solidity its presence.
• Establishing productive and professional relationships with key personnel, monitoring, and following up on the specific task and project deliverables.
• Developing and implementing new sales initiatives, strategies, and programs.
• Provide and build healthy long-lasting customers.
• Achieving growth and hitting sales targets by successfully managing the sales team by accessing the team’s strengths and weaknesses.
• Generating client leads to buy, sell and rent properties.

Requirements:

• First degree in any business-related discipline
• 5 years’ experience in a real estate
• Excellent customer relationship development/management
• Good negotiation
• Products Knowledge
• Marketing / Selling

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Responsibilities:

• Increase client market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts.
• Account for the fulfilment of the sales process – from lead generation to bill delivery.
• Seek new clients and create more business opportunities daily, from existing clients so as to Increase company revenue.
• Conduct research on potential customers and their disposable income using the data mining system.
• Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department
• Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to client quality standards.
• Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
• Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
• Build an in-depth knowledge of the customers’ operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their strategic corporate needs
• Maintain excellent partnership-relationships with customers, based on trust and an in-depth understanding of the customers’ business
• Assist customers in understanding the value proposition and differentiations of the client data products and services.
• Ability to liaise with supervisors on discount issues
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.  

Requirements:

• First degree in any business-related discipline
• 2 years and above experience in a Telecommunication sector
• Excellent customer relationship development/management
• Products Knowledge
• Marketing / Selling

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Responsibilities:

• Site database management. Coordinate daily update of all operational site activities
• Implementation and control of site management, manipulation and reporting activities
• Development measure to reconcile and validate Vendor pro forma invoices
• Ensure that client make payment for only sites in operation
• Ensure archiving of reports and daily database back up
• Ensure proper update and interpretation of Vendor’s contract
• Effectively support the business planning process
• Responsible for Robust site Datamining, Analysis and Reporting all site update information at Regional level
• Monthly computations of Diesel supplied and consumption on client locations for end of month Carbon footprint reports
• Manage and regulate OPEX at Regional Level
• Projects’ Budget Management
• Liaising with the Region to provide accurate and validated inputs to the national OPEX reports
• Provide Monthly Schedule of Generator movement activities, monthly reconciliation, verification and generation of site update report
• Financial analysis regarding overall regional financial health, personnel, unit and acting drivers cost sensitivity, ensure strict implementation of NWG controls and the company’s internal control PPPs at the regional level

Requirements:

• First Degree in Accounting or Finance
• 3 years experience in Financial analysis
• Experience in the use of Microsoft office tools
• Experience in Telecommunication industryInterested and qualified candidates can apply tosamson.omoyeni@mactay.comusing the job role as the subject of the mail.