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  • Posted: May 17, 2022
    Deadline: Not specified
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    Paykobo.com is one of Nigerian’s biggest ecommerce technology company that provides businesses from small to large enterprises, retail, government agencies, and other organizations with integrated software and high quality hardware so they can run more efficiently at an unbeatable price. 

    We deliver value by helping businesses with th...
    Read more about this company

     

    Customer Experience Executive

    Job Summary
    We are currently looking for more people to join our team. We are looking for people who:

    • Exhibit our core values (Transparency, Continuous Learning and Commitment)
    • Demonstrate an interest in technology or the willingness to learn
    • Are self led and self driven.

    Job Description

    • Manage inbound and outbound calls, chats and go the extra mile to engage and satisfy customers.
    • Provide superior service when assisting customers at the point of sale/checkout area; build repeat business through customer satisfaction.
    • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
    • Recommend potential products or services to the management based on the analyses of customers’ needs, questions and information.
    • Actively seek quick and effective solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience.

    Qualifications

    • Degree in any Engineering or Computer related course
    • Minimum of 2 years working experience in customer service or account management
    • Experience taking ownership and driving resolution on customer issues
    • Proficiency in Microsoft Office Packages with an emphasis on Excel
    • Demonstrated experience/interest in providing technical support
    • Proven success in a fast paced support environment.

    Job Specification:

    • Strong customer handling, conflict resolution and problem solving skills; focus on quality in customer experience
    • Demonstrated interest in Technologies, the Internet and Applications
    • Ability to exercise initiative and sound judgment and to react with discretion under varying conditions
    • Ability to work weekends
    • Excellent attention to detail
    • Must be able to work with little or no supervision
    • Time management skill.

    Benefits
    We know our people are one of the most important factors for our success, so we reward you with benefits that work for you, your lifestyle and your career. Our benefits include:

    • Stanford SEED Participation
    • Performance-related bonus
    • Flexible work environment
    • Commitment to your career growth through first-in-class training, resources and assistance for relevant certifications
    • Clear career path.

    go to method of application »

    Sales Manager

    Job Description

    • Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
    • Provide detailed weekly reporting.
    • Meeting planned sales goals.
    • Setting individual sales targets with the sales team.
    • Tracking sales goals and reporting results as necessary.
    • Overseeing the activities and performance of the sales team.
    • Coordinating with marketing on lead generation.
    • Developing your sales team through training, motivation, counseling, and product knowledge education.
    • Promoting the organization and products.
    • Understand our ideal customers and how they relate to our products

    Qualifications

    • Bachelor's Degree
    • Minimum of 3 years working experience in a similar role
    • Proficiency in using Microsoft Office Packages and social media platforms

    Job Specification:

    • Strong planning and organizational skills
    • Ability to perform and prioritize multiple tasks seamlessly with excellent attention to details
    • Excellent time management and organizational skills with the ability to be flexible and adaptable in the face of changing priorities and ambiguous environments
    • Display proactive approaches to problem-solving with strong decision-making capability
    • Excellent verbal and written communication skills
    • Ability to handle sensitive information with discretion and confidentiality
    • Forward looking thinker who actively seeks opportunities and proposes solutions

    Benefits
    We know our people are one of the most important factors for our success, so we reward you with benefits that work for you, your lifestyle and your career. Our benefits include:

    • Stanford SEED Participation
    • Performance-related bonus
    • Flexible work environment
    • Commitment to your career growth through first-in-class training, resources and assistance for relevant certifications
    • Clear career path.

    go to method of application »

    Inventory Assistant

    Job Description

    • Assist in planning, preparation, and placing of approved orders and make all adjustments with suppliers on a timely basis.
    • Make approved adjustments to book inventories and review daily quantities required, availability and probable depletion.
    • Review probable shortages and take action to remedy situation.
    • Work with Line manager to determine special needs, situations, or changes required for ordering or delivering of product.

    Qualifications

    • OND upper credit in any field or SSCE
    • Must not be more than 27 years

    Job Specification:

    • Exceptional time management Communication and customer service skills.
    • Good knowledge of MS Office
    • Exceptional time management, communication, and customer service skills.
    • High level of accountability, efficiency, and accuracy.

    Benefits
    We know our people are one of the most important factors for our success, so we reward you with benefits that work for you, your lifestyle and your career. Our benefits include:

    • Stanford SEED Participation
    • Performance-related bonus
    • Flexible work environment
    • Commitment to your career growth through first-in-class training, resources and assistance for relevant certifications
    • Clear career path.

    Method of Application

    Use the link(s) below to apply on company website.

     

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