Jobs at Elvaridah

JOB RESPONSIBILITIES

• Address customer inquiries, reservations, and walk-ins with courtesy and efficiency
• Greet customers warmly and provide a positive first impression.
• Assist customers with billing inquiries and payment processing
• Monitor and maintain cleanliness in customer areas, including tables and restrooms
• Suggest additional menu items or specials to enhance the customer experience
• Promote add-ons or promotions to increase sales
• Develop creative materials for marketing campaigns
• Coordinate and oversee food photoshoots for promotional materials and social media
• Develop creative content for social media platforms.
• Conceptualize and plan creative events within the restaurant space
• Work closely with chefs to visually enhance the presentation of dishes
• Conduct research on various topics, gather data and compile results

REQUIREMENTS

• Bachelor’s degree in Mass communication, Marketing or a related field.
• Minimum of 3 years of experience in the food industry as a customer care representative
• Candidate MUST reside in GBAGADA and its environs
• Time Management
• Effective communication skill
• Tech Savvy
• Proximity to location is an advantage.

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Job Description:

• Develop and implement social media strategies to increase brand awareness, engagement, and conversion across various platforms (e.g., Facebook, Instagram, Twitter, LinkedIn).
• Create and curate compelling content for social media posts, including text, images, and videos.
• Monitor social media channels for brand mentions, customer inquiries, and feedback, and respond in a timely and professional manner.
• Analyze social media performance metrics and prepare reports to track progress and identify areas for improvement.
• Stay updated on social media trends, algorithms, and best practices to optimize content and engagement strategies.

Requirements:

• Bachelor’s degree in Marketing, Communications, or related field.
• Proven experience in social media management, with a strong understanding of different platforms and their respective audiences.
• Excellent written and verbal communication skills.
• Creative thinking and design skills for content creation.
• Strong analytical skills and proficiency in social media analytics tools.

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JOB RESPONSIBILITY

• Conduct market research to identify potential clients and industries for business expansion.
• Build and maintain strong relationships with prospective clients, strategic partners and key stakeholders
• Evaluate potential business opportunities and partnerships based on strategic fit, market potential, profitability and risk analysis.
• Collaborate with communications team to develop compelling proposals and presentations tailored to clients’ needs.
• Stay updated with industry trends, market dynamics, and competitor activities. Analyze Market data and customer feedback to identify areas for growth and improvement.
• Ensure business growth by closing sales deals based on target.
• Contribute to business growth by participating in client meetings, offering subject matter expertise.
• Attending industry events assigned.
• Provide assistance to the CEO in areas concerning business growth.

KPIs

• Close a minimum of two business deals every quarter, totaling eight businesses per annum.

COMPETENCY REQUIREMENT

• Have a strong communication skill set. This includes effective verbal and written communication.
• Possess strong sales and negotiation skills.
• Have a customer-centric mindset and be empathetic.
• Ability to build and nurture relationships with clients.
• Possess the ability to analyze data, identify trends, and propose effective solutions.
• Minimum experience is four years.