Current Job Openings at Palmpay

Location: Ila, Osun state.

About the Role

Palmpay is hiring Mobile Phone Retrievers to help recover mobile phones from non-compliant Customers safely to our service centers.

Key Responsibilities

• Retrieve mobile phones from merchants and agents.
• Confirm device details and update records.
• Ensure safe handover of devices to the operations/technical team.
• Communicate politely with customers and follow company procedures.

Requirements

• Minimum SSCE/OND.
• Prior experience in fieldwork, operations, or customer service is an advantage.
• Must be trustworthy, attentive to detail, and able to work with minimal supervision.
• Basic smartphone usage for logging and reporting

go to method of application »

About the Role

Palmpay is hiring Mobile Phone Retrievers to help recover mobile phones from non-compliant Customers safely to our service centers.

Key Responsibilities

• Retrieve mobile phones from merchants and agents.
• Confirm device details and update records.
• Ensure safe handover of devices to the operations/technical team.
• Communicate politely with customers and follow company procedures.

Requirements

• Minimum SSCE/OND.
• Prior experience in fieldwork, operations, or customer service is an advantage.
• Must be trustworthy, attentive to detail, and able to work with minimal supervision.
• Basic smartphone usage for logging and reporting

go to method of application »

The Offline User Growth Officer is responsible for driving user registration, activation, and engagement through grassroots, campus, market, and community outreach. The role focuses on offline events, partnerships, teen engagement programs, and referral-based field activities to accelerate user growth.

Job Description

• Recruit and register new users through physical activations in markets, parks, malls, campuses, and communities.
• Conduct product demos and guide users through onboarding (app download, registration, KYC).
• Promote and boost referral programs and empower referrers (agents, parents, KOLs).
• Build partnerships with schools, student groups, small businesses, and local influencers.
• Organize offline campaigns, events, roadshows, and brand awareness activities.
• Track acquisition numbers and provide field insights on user behavior and offline performance.

Requirements

• OND, HND, or Bachelor's degree in any field.
• 1–3 years field marketing or sales experience (activation or community mobilization is an advantage).
• Strong communication, persuasion, and interpersonal skills.
• Ability to work independently and meet field targets.
• Willingness to travel frequently and interact with diverse demographic groups.

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The Business Development Executive will support the Business Development Manager in driving growth, acquiring new clients, and building strong business relationships. This role is ideal for someone who is proactive, analytical, and passionate about creating value in the fintech and cross-border payment industry.

Key Responsibilities

• Work closely with the BD Manager to identify and pursue new business opportunities and partnerships.
• Conduct market research to understand customer needs, competitor activities, and potential business prospects.
• Build and maintain relationships with existing clients, ensuring satisfaction, retention, and long-term collaboration.
• Assist in preparing presentations, proposals, and reports for client meetings and internal reviews.
• Support internal teams to ensure smooth onboarding of clients and successful delivery of services.
• Monitor sales performance and contribute to achieving monthly and quarterly revenue targets.
• Participate in field visits, client pitches, and product demonstrations when required.

Requirements

• Bachelor’s Degree in Business Administration, Finance, Marketing, or a related field
• 1–3 years experience in business development, sales, or customer relationship management.
• A good understanding of the cross-border payment industry, financial technologies, and market trends.
• Strong communication, negotiation, and presentation skills.
• Ability to conduct market research, analyze data, and provide meaningful insights.
• Self-motivated, result-oriented, and able to work collaboratively in a fast-paced environment.