Current Job Openings at Palmpay

As a Business Developer on PalmPay’s Pay with Transfer team, you will play a key role in driving business growth by identifying new opportunities, identifying quality merchants, educating agents and merchants, and enhancing product adoption.

Job Responsibilities:

• Market Prospecting: Identify and target key merchants across various market segments for PWT, merchant loans, collaboration, and online payment solutions, leveraging diverse channels such as online directories, industry gatherings, and referrals.
• Merchant Engagement Strategy: Initiate connections with potential clients, establish strong rapport, and schedule meetings or demonstrations to illustrate the benefits of adopting PalmPay's comprehensive suite of services.
• Needs Assessment: Conduct comprehensive assessments of clients' business operations, payment procedures, and pain points to identify specific needs and challenges, offering tailored solutions accordingly.
• Customized Presentations: Showcase PalmPay's services compellingly, highlighting features, functionalities, and potential returns on investment, tailored to each merchant's (Key, and Highquality merchant) unique requirements.
• Relationship Building: Cultivate enduring relationships with key decision-makers within client organizations, demonstrating expertise, reliability, and responsiveness.
• Negotiation and Closure: Lead negotiations on pricing, terms, and agreements to secure successful deals, ensuring satisfaction and adherence to company policies.
• Collaborative Implementation: Work closely with internal teams like product development and customer support to address client queries, offer technical insights, and ensure seamless implementation of chosen services.

Base Salary: 70,000. Transportation: 20,000 + Sales Commission based on performance

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Role Summary:

We are looking for a collections officer to assist with the collection of outstanding overdrafts. The collections officer will contact clients and inform them of their overdrafts, negotiate payment plans, and ensure payments are made as soon as possible.

To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail. A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.

 Responsibilities:

• Reviewing the company debtor list.
• Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payments.
• Negotiating suitable payment plans.
• Maintaining customer payment records.
• Preparing customer financial statements for banks and the state credit department.
• Writing final notice warnings to customers when payments are not being made.
• Instituting legal action when customers fail to pay their debt.
• Responding to customer queries.
• Contacting lawyers and insurance agencies to facilitate payments. 

Required Skill Set 

Must Haves

• BSC, HND or an ND holder in accounting, business management, or a similar field.
• Excellent negotiating skills.
• Good written and verbal communication skills.
• Familiarity with state debt collection laws.
• Knowledge of payment plans and accounting procedures.
• Knowledge of office and accounting software.
• Patience and resilience.

Desired   

• Previous experience working as a Collections Officer.
• Age between 20 - 35yrs.

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Salary: Basic 80k + KPI 50K

Job Summary: 

We seek a results-oriented Phone Collection Officer to manage debt recovery via telephone. The ideal candidate will have excellent communication skills and a firm yet professional approach to negotiating payment plans and resolving outstanding accounts.

Key Responsibilities:

• Conduct outbound calls to debtors to negotiate payment arrangements and settlements.
• Maintain accurate and updated records of all customer interactions and payment commitments.
• Meet daily and monthly collection targets to minimize overdue accounts.
• Resolve customer queries and disputes related to billing or outstanding balances.
• Identify and escalate accounts that require further legal or administrative action.
• Ensure all collection activities comply with company policies and legal debt collection regulations.

Requirements:

• Minimum of 1–3 years’ experience in debt collection, telemarketing, or customer service.
• Exceptional verbal communication and negotiation skills.
• Ability to remain calm and professional when handling difficult or confrontational conversations.
• Strong attention to detail and proficiency in using CRM or database systems.
• Proven ability to meet performance targets in a fast-paced environment.
• Good understanding of financial ethics and collection laws

go to method of application »

Role Summary:

We are looking for a collections officer to assist with collecting outstanding overdrafts. The officer will contact clients and inform them of their overdrafts, negotiate BMFB plans, and ensure payments are made as soon as possible.

To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail. A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.

Responsibilities:

• Reviewing the company's debtor list.
• Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payment.
• Negotiating suitable payment plans.
• Maintaining customer payment records.
• Preparing customer financial statements for banks and the state credit department.
• Writing final notice warnings to customers when payments are not being made.
• Instituting legal action when customers fail to pay their debt.
• Responding to customer queries.
• Contacting lawyers and insurance agencies to facilitate payments.              

Must Haves

• NCE/OND and higher.
• Excellent negotiating skills.
• Good written and verbal communication skills.
• Familiarity with state debt collection laws.
• Knowledge of payment plans and accounting procedures.
• Knowledge of office and accounting software.
• Patience and resilience.

Desired   

• Previous experience working as a Collections Officer.