Latest Jobs at C & I Leasing Plc

Job Profile / Summary

• Assists with maintaining daily operations of the Company’s Corporate Real Estate (CRE) activities by coordinating with vendors and contractors.
• Responsible for office moves, ergonomic assessments, shipping and receiving, kitchens, conference centre, and maintaining office standards.

Responsibilities
Concierge and Facilitation:

• Provides assistance with internal department communication (i.e., the intranet, SharePoint, Concierge)
• Assists with conference centre room booking, responsible for posting conference room schedules and coordinating conference centre set up and usage with business partners
• Responsible for the main lobby, welcoming guests, and visitors
• Coordinates special projects as needed (i.e., plans and organizes department or team events)
  Provides administrative support and coordination to larger department/business unit events.

Operations:

• Assists with day-to-day CRE operations including ticketing system and food services
• Seeks to continuously improve processes, systems and overall client satisfaction
• Ensures appropriate follow up with customers
• Provides direction and information to vendors, service providers and CRE staff as required to ensure excellent coordination and execution of work with minimal disruption
• Assists with the maintenance of CAFM system (Office space) that tracks the occupancy of staff, hoteling, and work order requests
• Assists with ergonomic assessments and proper desk setups
• Assists daily sorting, pickups and deliveries of all external and inter-office mail and supports employees on all mail and shipping requirements
• Supports the charging station program if applies at office.

Vendor Assistance:

• Assists and supervises contractors for maintenance and improvements.

Business Continuity:

• Assists safety team with fire evacuation and emergency training
• Assists with maintenance of emergency supplies and life and safety evacuation processes.

Facility Management:

• Conducts regular walk-throughs to identify existing building issues and facilitate repairs
• Enforces SLA with landlords of leased office spaces
• Conducts regular planned preventive maintenance of office equipment/appliances as maintained in the schedule
• Responsible for purchasing new office furnishings.

Property Assistance Coordination:

• Responsible for new hire setup, inter-office shuffles, company moves, and terminations as it relates to Corporate Real Estate services.

Job Requirements

• Education: Minimum of an HND / BSc Degree in any discipline
• Experience: 5+ years of experience providing administrative support and exceptional customer service in fast-paced environments.

Skills:

• Strong analytical and organizational skills
• Effective communication skills
• Adept in multi-tasking
• Proficient use of Microsoft office tools
• Strong communication, negotiation, and interpersonal skills.

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Summary

• The NOC Support Technician will be responsible for proactive monitoring of Transmission and IP devices across the network through the support of Network monitoring systems, perform first line troubleshooting/fault isolation, resolve where necessary, and escalate to other levels for support in line with the company internal processes.

Responsibilities

• Maintain and ensure full compliance with all NOC processes and procedures.
• Ensure proper technical documentation of all network events throughout normal/shift cycles or operations.
• Monitor network providing update, status and performance of all network components, capacity services etc. 
• Identify and provide first-line support on all faults on the client network in accordance with the Company’s standard operating procedure for fault escalation and management.
• Answer all network support related telephone calls and interface with internal/external customers on operational issues and related network events, using company's standard operating procedures.
• Run daily and weekly management reports on network events and activities as well as tracking escalations and other key performance indicators and ensure all customer SLAs are met

Qualifications, Experience and Skills

• BSc/HND in Electrical/Electronic Engineering, or any related discipline
• Minimum of 2 years’ experience in the configuration, operations and maintenance of optical fiber SDH and wireless network equipment.
• Knowledge of IP devices will be a plus.
• Knowledge of Ubiquiti or Ceragon radio Demands of the job.
• Strong analytical and problem-solving skills.
• Strong Knowledge of DWDM/OTN technology.
• Good Knowledge of Huawei OSN series equipment.
• Strong knowledge of PtP/PtMP Microwave technologies.
• Knowledge of basic TCP/IP configurations and troubleshooting
• Strong Knowledge of Synchronous Digital Hierarchy technology
• Excellent and effective communications skills, both orally and in writing
• Ability to use OTDR, E-Analyzer, SDH Analyzer, power meter and other signal testing tools/instrument.