Raven is a forward-thinking financial institution committed to providing innovative banking solutions to meet the needs of our diverse customer base. We are fast expanding, promoting our cutting-edge Bankbox product.
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The Content & Social Media Specialist is responsible for developing compelling digital content, managing the organization's social media presence, and driving brand growth through creative storytelling and digital marketing initiatives.
The role focuses on increasing audience engagement, strengthening brand visibility, and building an active online community.
Key Responsibilities
Create and publish engaging digital content, including graphics, videos, reels, captions, and promotional materials across social media platforms.
Ensure all content aligns with brand guidelines, messaging, and business objectives.
Repurpose content into multiple formats to maximize reach and engagement.
Manage content calendars, scheduling, and daily social media publishing.
Monitor audience engagement by responding to comments, messages, and online interactions.
Track content performance and prepare reports on engagement, audience growth, and campaign effectiveness.
Develop scripts, captions, hooks, and calls-to-action for marketing campaigns and digital content.
Contribute creative ideas and storytelling concepts to support brand and marketing initiatives.
Support the execution of digital marketing strategies, influencer collaborations, and audience growth campaigns.
Monitor industry trends and platform updates to optimize content performance.
Perform other duties as assigned to support business objectives.
Qualifications & Experience
Bachelor's Degree in Marketing, Mass Communication,English, Media Studies, or a related discipline.
2–4 years' experience in content creation, social media management, or digital marketing.
Proven experience managing business or brand social media accounts.
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