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  • Posted: Jul 9, 2025
    Deadline: Not specified
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  • Lily Hospitals is a multi-specialty private hospital. We offer world-class services in key areas of healthcare including fertility treatment, cardiology, urology, ophthalmology and pediatrics. Collectively, our hospitals offer a range of diagnostic services including: Magnetic Resonance Scanners (MRI), Advanced Ultrasound Scanners, 4 Slice CT scanner, Dig...
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    Clinical Quality Manager

    About the job

    • We are recruiting a Clinical Quality Manager (QA) Lead who will be instrumental in upholding and advancing our commitment to clinical excellence and regulatory compliance across all units of Lily Hospitals.
    • This is a strategic role suited to a medically trained professional (preferably a doctor) who brings deep insight into hospital operations, clinical risk, quality improvement, and patient safety systems.
    • The ideal candidate understands that clinical quality isn’t about ticking boxes—it’s about building sustainable systems, driving a culture of continuous improvement, and ensuring our patients receive the highest standard of care—every time.

    Key Responsibilities

    Clinical Governance & Compliance

    • Lead the implementation and continuous audit of quality and safety systems in line with COHSASA, ISO 9001, and national standards.
    • Coordinate internal quality assessments, clinical audits, and policy reviews to ensure adherence to evidence-based protocols.
    • Work with heads of departments to close quality gaps and align with best clinical practices.

    Quality Improvement Strategy

    • Drive hospital-wide quality improvement projects using Kaizen, 5S, Root Cause Analysis, and other lean tools.
    • Analyze trends in clinical incidents, near misses, and patient feedback to identify systemic improvements.
    • Lead risk assessment efforts and ensure compliance with regulatory and accreditation bodies.

    Training & Engagement

    • Train clinical and non-clinical staff on standard operating procedures (SOPs), clinical audit methods, and quality improvement tools.
    • Build a quality-driven mindset across departments, fostering shared responsibility and ownership.

    Monitoring & Reporting

    • Develop and monitor KPIs related to quality, safety, infection control, and patient outcomes.
    • Present quality reports and recommendations to leadership on a periodic basis.

    Ideal Profile

    Experience & Expertise

    • A medical degree (MBBS or equivalent) is strongly preferred.
    • Minimum of 5 years’ experience in clinical quality, hospital administration, or healthcare governance.
    • Familiarity with COHSASA, ISO 9001, and Nigerian health standards.
    • Practical experience with Kaizen, Lean Six Sigma, FMEA, or similar methodologies.
    • Skills & Attributes
    • Strong analytical, documentation, and policy development skills.
    • Confident communicator and team influencer.
    • Passionate about excellence, systems-thinking, and patient-centred care.

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    Consultant Pediatrician

    • The ideal candidate will have demonstrable expertise in managing both acute and chronic paediatric conditions and be enthusiastic about contributing to clinical excellence and team development.

    Core Responsibilities

    • Provide expert management of a wide range of paediatric medical conditions, from neonatal care to adolescent medicine.
    • Participate in ward rounds, outpatient clinics, and emergency paediatric care.
    • Supervise junior medical staff and contribute to paediatric education within the hospital.
    • Collaborate with other specialists and departments to ensure comprehensive care for paediatric patients.
    • Contribute to quality assurance, audit, and continuous improvement of paediatric protocols and services.

    Ideal Candidate Profile

    Qualifications & Experience

    • MBBS with Fellowship in Paediatrics (FWACP, FMCPaed, or equivalent)
    • Valid MDCN practicing license
    • Minimum of 2–5 years post-fellowship experience in a reputable healthcare facility
    • Strong clinical and diagnostic skills across all age groups in paediatrics
    • Excellent interpersonal and child-friendly communication skills

    Desirable Attributes

    • Interest in subspecialties such as neonatology, paediatric cardiology, or neurodevelopment
    • Familiarity with EMR and digital clinical tools
    • Track record of ethical, compassionate, and team-based care

    What We Offer

    • Attractive Salary Package
    • Quarterly Performance-Based Incentives
    • Health Insurance & Pension Scheme
    • Modern Pediatric Facilities & Equipment
    • Accommodation Support (where applicable)
    • Continuous Professional Development Opportunities
    • Collaborative and Child-Centered Work Culture

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    Junior Registrar - Radiology

    Summary

    • Join our structured Residency Training Program in Radiology.
    • As a Junior Registrar, you will gain hands-on experience across major imaging modalities such as X-ray, CT, MRI, Ultrasound; while learning under expert consultants in a supportive academic environment.

    Key Responsibilities

    • Conduct and report radiological investigations
    • Attend clinical teaching & academic sessions
    • Maintain detailed, accurate patient records
    • Work closely with consultants & allied professionals
    • Adhere to ethical, safety & clinical best practices

    Eligibility Criteria

    • MBBS (with full license)
    • Completed Internship & NYSC
    • Passed Primaries in Radiology (NPMCN or WACS)
    • Strong interest in imaging, diagnosis & research.

    What We Offer

    • Attractive Pay Package - Earn above N500,000 monthly
    • Structured Residency & Training
    • Dedicated Consultant Mentorship
    • Research & Career Development Support
    • A progressive, teaching-driven work culture.

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    Health Information Management / Customer Service Officer

    Description

    • We are seeking a Health Information Management Officer who will also serve as a Customer Service Personnel to join our dynamic team.
    • The ideal candidate will be responsible for managing health information systems and providing exceptional customer service to patients, visitors, and medical staff.

    Key Responsibilities

    • Manage and maintain health information databases, ensuring accuracy, confidentiality, and compliance with regulations.
    • Retrieve and compile medical records for patient care, research, and legal purposes.
    • Process patient admissions, transfers, and discharges by accurately updating records and documentation.
    • Collaborate with medical staff and other departments to ensure efficient information flow and resolve inquiries.
    • Assist patients and visitors by providing information, guidance, and support regarding health records and administrative processes.
    • Handle inquiries via phone, email, and in-person interactions in a courteous and professional manner.
    • Educate patients on accessing and understanding their health information while maintaining confidentiality and privacy.

    Requirement & Qualifications

    • Minimum of an OND in Health Information Management
    • Proven experience in health information management and customer service in a healthcare setting.
    • Strong communication, interpersonal, and problem-solving skills.
    • Knowledge of medical terminology and patient privacy laws.
    • Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
    • Must reside in Woji, Port Harcourt or its environs.

    Method of Application

    Interested and qualified candidates should send:

    • A comprehensive CV
    • A brief cover letter summarizing your experience in clinical quality systems and improvement initiatives to email: recruitment@lilyhospitals.net

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