Client Service Officer at Cool FM

Key Responsibilities:

• Identify and secure new business opportunities to meet and exceed revenue targets
• Engage with prospects and clients to gather briefs and understand their advertising needs
• Prepare and present compelling sales proposals and campaign solutions
• Develop creative advertising strategies tailored to client goals
• Maintain and update client databases with relevant needs and targets
• Work closely with internal departments to ensure high-quality service delivery
• Provide regular revenue forecasts and activity reports

Reporting Line:

• Reports directly to the Sales Manager

Requirements:

• Bachelor’s degree in any relevant field
• Proven experience in a sales or client-facing role (1-2years experience in media sales is an advantage)

Key Competencies:

• Excellent communication and negotiation skills
• Strong interpersonal and relationship-building abilities
• Effective time-management and organizational skills
• Resilient, self-driven, and target-oriented
• Adaptable and able to thrive in a fast-paced environment

Performance Indicators (KPIs):

• Achievement of monthly sales targets
• Number of new leads generated and converted
• Conversion rate and average time to close deals