Career Opportunities at the People Practice

Our client in the Pharmaceutical/Cosmetics industry is looking to hire a Sales/Customer Service Rep who will play a key role in driving sales growth and fostering positive customer relationships. The ideal candidate will be responsible for interacting with customers to understand their needs, provide product/service information, and offer solutions to enhance their experience.

Qualifications

• Minimum of BSC/HND in Marketing or related field
• At least 2-3 years of proven experience in sales/customer service
• Proven track record of meeting/exceeding sales target and generating leads
• Thorough understanding of social media and web analytics
• Creativity and commercial awareness
• A team player with a customer-oriented approach

Responsibilities

• Responding promptly to customer inquiries 
• Communicating with customers through various channels 
• Acknowledging and resolving customer complaints 
• Knowing the products inside and out so that you can answer questions 
• Processing orders, forms, applications, and requests. 
• Keeping records of customer interactions, transactions, comments, and complaints. 
• Communicating and coordinating with colleagues as necessary. 
• Providing feedback on the efficiency of the customer service process 
• Ensuring customer satisfaction and provide professional customer support. 
• Ensuring all customer orders are shipped on time according to company policies and procedures. 
• Generating leads and exceeding sales targets. 
• Reviewing customer requests for order changes or cancellations 
• Provide feedback from consumers on medical issues and resolutions 

Must have skills

• Strong telephone etiquette
• Excellent organizational and multi-tasking skills
• Outstanding communication and interpers

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Our client in the Pharmaceutical/Cosmetics industry is looking to hire a Digital & Social Media Manager who will play a pivotal role in shaping their online presence and driving engagement across various digital and social media platforms. The ideal candidate will oversee the creation of compelling content, manage social media channels, analyze performance metrics, and collaborate with internal teams to achieve business objectives.

Qualifications

• 2-3 years of experience in Digital Marketing, or a related field 
• In-depth knowledge of various social media platforms, best practices and current digital trends 
• Proficiency in photo and video editing software 
• Understanding of website analytics tools 
• Experience providing feedback from consumers on medical issues and resolutions 

Responsibilities

• Create and manage content for the Company's social media, emails, and other forms of digital communication 
• Research, track, and analyze consumer behaviors and trends and implement research into digital marketing campaigns 
• Collaborate with the marketing team to brainstorm new and innovative growth strategies and marketing techniques 
• Develop and monitor campaign budgets 
• Stay up to date on the latest social media trends, and implement them in the Company’s marketing campaigns 
• Plan, execute, and manage all digital marketing for the Company 
• Establish and execute a digital marketing strategy to distribute content 
• Work with and manage a team of writers, marketers, and other stakeholders to maintain the Company's digital presence 
• Maintain consistent brand messaging across all social channels 
• Create and maintain an editorial calendar to deliver targeted content 

Must have skills

• Strong sense of creativity, imagination, and innovation
• Excellent interpersonal skills, with the ability to collaborate with other departments.

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Our client in the Pharmaceutical/Cosmetics industry is looking to hire a skilled Graphic Designer who is passionate about creating compelling visual content that resonates with their audience and aligns with their brand identity. In this role, the ideal candidate will collaborate with the marketing, communications, and design teams to develop visually appealing graphics, illustrations, and multimedia assets for a variety of projects.

Qualifications

• 3 or more years of experience in professional graphic design, preferably with a creative or marketing agency, design software, including Illustrator, InDesign, Photoshop, Dreamweaver 
• A strong portfolio of illustrations or other graphics 
• Ability to work methodically and meet deadlines 
• A strong eye for visual composition. 
• Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design. 

Responsibilities

• Working on a wide range of projects and media, using various software programs to visualize and develop innovative graphic designs that meet business goals 
• Obtaining input from managers to ensure that designs meet organizational standards and brand expectations, express ideas accurately, and represent the company or client appropriately 
• Working independently as well as cooperatively with the marketing team to meet deadlines, stay within budget, and schedule project implementation based on workload, which may include five or more simultaneous projects 
• Translating strategic direction into high-quality design within an established brand identity 
• Developing concepts by hand or with software, and execute original content by determining the ideal usage of color, text, font style, imagery, and layout 
• Managing the design and uploading process for all project materials, based on best practices for using a content management system
• Coordinating with outside agencies, art services, web designers, marketing, printers, and colleagues as necessary 
• Contributing to team efforts by accomplishing tasks as needed 
• Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Photoshop 
• Keeping up to date with design and software trends  
• Preparing rough drafts of material based on an agreed brief 
• Determining size and arrangement of copy and illustrative material, as well as font style and size  
• Developing concepts, graphics, and layouts, including making decisions about fonts, images, readability, and readers’ needs  
• Studying design briefs and determine requirements 
• Conceptualizing visuals based on requirements 
• Developing illustrations, logos, and other designs using software or by hand 
• Using the appropriate colors and layouts for each graphic 
• Working with copywriters and the creative director to produce the final design 
• Testing graphics across various media 
• Ensuring final graphics and layouts are visually appealing and on-brand 

Must have skills

• Excellent communication skills
• Effective time management skills and the ability to meet deadlines
• Exceptional creativity and innovative design skills.