Career Opportunities at MTN Nigeria

Job Description

• To process MTNN's insurance claims and premiums, ensuring payment as at when due and keeping adequate records of such.
• Prepare schedules for premium payments.
• Prepare Policy renewal supporting documents
• Maintain electronic and hard-copy filing structure for all insurance related documents.
• Responsible for identifying best fit risk management measures that will make MTNN local policy risks acceptable to underwriters
• Implementing the risk management procedure in conjunction with relevant units and following up to ensure compliance
• Managing the claims experience between MTNN units or end users and Insurers and ensuring that claims are kept at acceptable ratios.
• Provide and analyze data for MTN Nigeria Insurance Budget; Review Budget Vs Actual and identify causative factor for variance.
• Articulates and participates in claims settlement and negotiation procedures; verification of Insurance offer to confirm its Conformity with the agreed contract terms.
• Prepare assessment basis for MTN Group Insurance Program for submission to Group
• Monthly analysis of Amortization Schedule and ensure accuracy of General Ledger
• Gathering relevant documentation for insurance claim processing and liaising with external parties on resolution of 3rd party claims
• Providing statistical information to [loss ratio, premium savings sum insured growth] to support recommendations to management
• Advise how new exposures are to be treated; whether as new covers or extensions to existing policy and makes recommendation to management
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN's VB and values.

Job Condition:

• Normal MTNN working conditions
• May be required to work extended hours
• Open plan office

Experience & Training
Education:

• First degree in any related discipline
• Fluent in English

Experience:

• Minimum of 3 years' experience in an area of specialisation; with experience working with others
• Experience working in a medium organization
• Experience in Insurance Operations in an insurance company
• Vast knowledge of the Insurance Industry

Training:

• Best practice in Insurance Administration.
• Nigerian Insurance Laws.
• Soft skills (Negotiation Skills, Creative thinking, Effective Communication skills, etc.)

Minimum Qualification

• B.Sc, BA, B.Tech or HND

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Job Description

• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.
• Ensure effective distribution, utilization and management of staff and resources for Network Group functions in the region to achieve agreed objectives.
• Put in place design, planning and maintenance guidelines/standards from centralized functions; translate into executable activities with regional staff.
• Develop and produce performance reports to evaluate/benchmark productivity of region in accordance with NRC guidelines.
• Implement service quality and customer-service standards, procedures, processes and systems to track and monitor Network Group quality activities within the region.

Job Condition

• Normal MTNN working conditions
• May be required to work extended hours
• Open Plan Office

Requirements, Experience & Training
Education:

• First degree in Electrical Engineering
• M.Sc will be an added advantage

Experience:

• Minimum of 8 years working experience with at least 5 years’ experience in the Telecommunications industry and 2 years in a Managerial role.

Minimum qualification:

• B.Eng, B.Sc, B.Tech or HND.

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Job Description    

• Assist in the administration of compensation and benefits operations and programs to ensure accuracy and reliability in the system.
• Analyze workforce, business and external data to uncover patterns and relationships and provide valuable insights to enable MTNN gain competitive advantage through its talent practices
• Develop statistical models to enhance decision quality in people management to achieve business objectives
• Drive quality assurance of HR data and enhance existing data sources.
• Carry out research on HR practices and benchmark MTNN HR practices internally and externally.
• Review processes and identify possible methods of assessment and indicators for measuring process performance.
• Track, monitor, analyze and report on key performance metrics using scorecards, dashboards, etc; also generating variances and trend analysis.
• Provide customized reports and data analysis as assigned by Senior Manager, Reward.
• Monitor implementation of HR Business Plan and report on completion.
• Drive implementation of technology enabled human resources processes.
• Provide support to MTNN staff support queries.
• Respond to all levels of employees for query resolution on remuneration related issues in a timely and supportive manner
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Job Condition:   

• Standard MTNN working conditions.
• Open plan office.
• May work extended hours if required
• Experience & Training.    

Experience & Training
Experience:

• Minimum of 3 years’ experience in an area of specialisation; with experience with working with others
• Experience working in a medium organization
• Experience in formal business analysis, or consulting / advisory role
• Experience in Human Resources is desirable
• Previous work experience in applying Analytics/Statistics to business outcomes.

Training:

• Data Mining & Analysis
• Effective presentation skills.
• Effective communication skills.
• Effective business writing skills.

Minimum Qualification

• BA, BEd, BSc or HND