Career Opportunities at KPMG Nigeria

Overview
The role holder will be responsible for:

• Deepen and scale-up Digital Financial Services in Nigeria through the use of research, identification of alternate delivery channels, stakeholder (FSI regulators & providers) engagement and capacity building, technology and technical assistance
• Support the sourcing & structuring of DFS- related Technical Assistant Grants or Innovation Grants

Key Responsibilities

• Conducts assessments of the DFS landscape in Nigeria to order to:
  • Understand the DFS landscape (products, processes & channels) in Nigeria and
  • Identify opportunities to deepen DFS and develop annual strategic focus
• Understands and defines regulatory requirements for DFS and engage Financial Service Industry (FSI) regulators in order to provide advisory on policies, consumer protection, risk management etc.
• Identify technical assistance gaps using analysis from stakeholder engagement and industry research
• Develops strategies to enable stakeholders utilise electronic channels and support the implementation of such strategies
• Identifies and addresses pertinent issues surrounding supply & demand of DFS products through the Working Group/ Breakfast Meetings
• Works /interacts closely with stakeholders to build their technical capacity for the delivery and scale-up of DFS in Nigeria
• Understands the global electronic payments industry trends and emerging practices & innovations and leverages same to deepen DFS in Nigeria
• Identifies and understands different market segments such as telecommunication, transport & logistics, FMCG, Oil & Gas, Construction services and identify ways to leverage these business segments for DFS  uptake in Nigeria
• Anticipates the Financial Sector data and market research needs and works with the Organization’s  team to develop targeted DFS content
• Contributes to the development of the financial inclusion sector and the Organization’s position as a thought leader by writing position papers/ focus/strategy notes, for advancing financial inclusion in Nigeria through Digital Financial Services
• As required, contribute to the Organization’s knowledge management by facilitating knowledge sharing sessions, creating training materials and ensuring these materials are consistently saved to the Group Folder for ease of reference and retrieval of information
• Supports the Communications Specialist in developing and executing effective marketing strategies for key stakeholders that increase awareness of the issues limiting the growth of financial inclusion and provide recommendations for addressing these issues
• Represents the Organization and deliver presentations at public events, as directed by the General Manager
• Oversees Specialists to ensure that the organization develops and executes its DFS strategy
• Manages Specialists to document the status of Agent networks & Electronic payments/Mobile money in terms of key stakeholders, industry associations, policies, regulatory framework, impediments to growth, and barriers to access for the low income population
• Ensures that the Specialists keep abreast of major developments in the DFS space by staying ahead of emerging issues, trends and opportunities in the electronic payments space
• In conjunction with the Grant Manager, identifies and develops a pipeline of projects related to women, Northern Nigeria and financial capability for the Innovation Fund; review relevant grant applications and make funding recommendations
• Manages the budget and track expenditure for the DFS programme, as directed by the General Manager
• Performs any other duties as required by the General Manager
• Leads,  coaches,  and  mentors  the  Specialists  & Analyst  to  ensure  customer  focus  and  high standards of delivery
• Develops annual training plans for the DFS team for approval of the General Manager
• Monitors, manages and reports on the performance of Programme Specialists, including setting performance objectives and timelines, and conducting monthly reviews and annual performance appraisals

Qualification and Experience

• Certification in any global Banking Certification
• Master’s degree in International Development, Economics or other related discipline
• Minimum of 10 years’ operational experience in DFS in Nigeria preferably with at least 5 years of direct experience in the use of technology to expand reach of mobile financial services to the low-income
• Strong awareness of the legal , regulatory & policy frameworks that govern Financial sector experience (banking/management consultancy/development/research
• Project management experience and relevant certification

Required Skills and Competencies:

• Deep Financial Services Industry Knowledge
• Understanding of business landscape (regulatory, legal & policy frameworks) that govern mobile money/ electronic payments & agents networks in Nigeria
• Agent Network Management
• Familiarity with technology platforms & business models associated with Electronic payment services
• Ability to build partnerships across stakeholder groups
• Market Research
• Sound strategy formulation and implementation skills
• Strong Stakeholder Management engagement skills
• Strong analytical & problem solving skills
• Excellent Communication skills

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Overview
The role holder will be responsible for:

• Driving the advocacy and policy initiatives and providing technical support by developing and implementing relevant policies to deepen financial inclusion in Nigeria
• Driving the Financial Literacy initiatives for all demographics in order to increase the Financial Inclusion rate in Nigeria

Key Responsibilities

• Conduct assessments of current policies and regulations in the Financial Services sector in Nigeria to identify regulatory gaps and opportunities for advocacy to promote implementation of financial inclusion objectives in Nigeria
• Understand the various processes required for drafting and implementing social and economic policies and regulations
• Provide technical support to regulators in policy and regulation design that promotes financial inclusion based on compelling evidence-based insights from the Organization’s research data
• Ensure the Organization’s research findings are used to inform policy reforms and/or stimulate product innovation by consistently disseminating targeted research information to stakeholders
• Engage in advocacy activities with required stakeholders to solve industry problems identified during the Organization’s working group/breakfast meetings
• Work closely with the Central Bank of Nigeria (CBN), Financial Inclusion Secretariat (FIS), National Pension Commission (PENCOM), National Insurance Commission (NAICOM) National Deposit Insurance Commission (NDIC) and other stakeholders to support monitoring and delivery of relevant objectives in the National Financial Inclusion Strategy
• Understand the global trends or strategies that have been proven successful and leverage same to deepen financial inclusion in Nigeria
• Forge and maintain effective  partnerships with key regulators in order to ensure that they develop enabling environment to drive financial inclusion agenda in Nigeria
• Engages in conferences, convenings, working groups, speaking engagements and other activities that reinforce the organization’s role as a honest broker and thought leader in Financial Inclusion as directed by the Chief Executive Officer
• Contribute to the development of the financial inclusion sector and the organization’s position as a thought leader by writing position papers/ focus/strategy notes, for advancing financial inclusion in Nigeria

Other Duties:

• As required, contribute to the Organization’s knowledge management by facilitating knowledge sharing sessions, creating training materials and ensuring these materials are consistently saved to SharePoint for ease of reference and retrieval of information
• Lead, coach, and mentor the Advocacy Specialist, Financial Literacy Specialist & Associate to ensure customer focus and high standards of delivery
• Ensure that the Advocacy team keeps abreast of new local and global trends and developments in policies/regulations within the financial sector or other related sectors
• Ensure that any output from the Advocacy team meets the organization’s high standards of delivery
• Work with the Human Resources to develop annual training plans for the Advocacy team for approval by the Chief Executive Officer
• Monitor, manage and report on the performance of the Advocacy Specialist, Financial Literacy Specialist & Associate, including setting performance objectives and timelines, and conducting performance reviews and annual performance appraisal

Required Skills and Competencies

• Good  knowledge and understanding of public (social and economic) policies
• Good understanding of the policy processes from drafting  through till implementation
• Excellent Communications skills
• Ability to forge partnerships across stakeholder groups  and good stakeholder management
• Ability to influence  various stakeholders at an high level
• Good interface with financial services regulators
• Good knowledge  of  qualitative and quantitative research process
• Ability to use evidence/ data to underpin regulations/policies
• Proven project management skills
• Formulating strategies/concepts analysing
• Campaign Management skill

Basic Qualification and Experience:

• Master’s degree in Economics, Statistics or International Development
• Strong awareness of the legal, regulatory & policy frameworks that govern Financial sector experience (banking/management consultancy/development/research
• Prior experience in policy and regulation design and implementation
• Experience in using research/evidence to underpin decision making

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Location: Port Harcourt, Rivers

Overview

• In line with the company's decision to attract and retain the best in-class talent and skills to drive the business forward, they seek a General Manager, Industrial Catering who will be responsible for ensuring the  implementation of Industrial Catering’s business strategy and enterprise goals. Plan, administer and manage industrial catering (Offshore and Onshore) operations and services. The role will be based in Port Harcourt, Rivers State.

Key Responsibilities

• Responsible for industrial catering’s business strategy and ensuring the effective implementation of roadmaps, tasks and deadlines
• Ensure achievement of profitability goals and cost optimization through strict adherence to budgeted man-day cost
• Develop and implement new business development strategies. Lead all commercial negotiations and bid processes.
• Ensure efficiency in industrial catering operations through strict adherence to standard operating procedures
• Ensure total quality management, service standardization, effective customer service and client engagement across all locations
• Ensure timely invoicing and effective management of payments and receivables
• Design, implement, evaluate and continuously improve processes to facilitate superior service delivery and business continuity while recommending enhancements
• Identify risks and responses, performance monitoring, contingency planning and market intelligence
• Ensure effective internal control and management information systems
• Monitor and ensure adherence to quality, health, safety and hygiene standards
• Periodic review of all service contracts to ensure accountability and appropriate action following SLA breaches
• Ensure adequate control of fixed assets, tools, equipment and consumables
• Oversee industrial catering budgets to make sure there are no unnecessary expenditures
• Manage industrial catering team members’ performance for growth and succession
• Manage complex technical challenges
• Any other task as assigned by the Executive Management

Qualifications & Experience

• Minimum of University degree or HND in Hotel and Catering Management or related field
• Minimum of 15 years post qualification experience
• Ability to use and deploy all required operational tools
• Relevant food industry certifications
• Experience in finance, budgeting, controls and negotiations
• Advanced Foods/Industrial Catering Business Knowledge

Required Skills:

• Good business and commercial acumen
• Excellent Organizational/Leadership skill
• Strong critical thinking and problem solving skills
• Industry knowledge & QHSE awareness
• Good oral and written communication skills
• Visionary and entrepreneurially minded
• Ability to work cooperatively with others, within and external
• Desired Personal Attributes:
• Team Player and Leader
• Flexibility to adapt to a variety of work situations
• Highly organized and significant ability to multi-task
• Ability to cope with and work under pressure
• Ability to manage and motivate a team
• Speed of Execution