General Manager, Industrial Catering at KPMG

Location: Port Harcourt, Rivers

Overview

• In line with the company's decision to attract and retain the best in-class talent and skills to drive the business forward, they seek a General Manager, Industrial Catering who will be responsible for ensuring the  implementation of Industrial Catering’s business strategy and enterprise goals. Plan, administer and manage industrial catering (Offshore and Onshore) operations and services. The role will be based in Port Harcourt, Rivers State.

Key Responsibilities

• Responsible for industrial catering’s business strategy and ensuring the effective implementation of roadmaps, tasks and deadlines
• Ensure achievement of profitability goals and cost optimization through strict adherence to budgeted man-day cost
• Develop and implement new business development strategies. Lead all commercial negotiations and bid processes.
• Ensure efficiency in industrial catering operations through strict adherence to standard operating procedures
• Ensure total quality management, service standardization, effective customer service and client engagement across all locations
• Ensure timely invoicing and effective management of payments and receivables
• Design, implement, evaluate and continuously improve processes to facilitate superior service delivery and business continuity while recommending enhancements
• Identify risks and responses, performance monitoring, contingency planning and market intelligence
• Ensure effective internal control and management information systems
• Monitor and ensure adherence to quality, health, safety and hygiene standards
• Periodic review of all service contracts to ensure accountability and appropriate action following SLA breaches
• Ensure adequate control of fixed assets, tools, equipment and consumables
• Oversee industrial catering budgets to make sure there are no unnecessary expenditures
• Manage industrial catering team members’ performance for growth and succession
• Manage complex technical challenges
• Any other task as assigned by the Executive Management

Qualifications & Experience

• Minimum of University degree or HND in Hotel and Catering Management or related field
• Minimum of 15 years post qualification experience
• Ability to use and deploy all required operational tools
• Relevant food industry certifications
• Experience in finance, budgeting, controls and negotiations
• Advanced Foods/Industrial Catering Business Knowledge

Required Skills:

• Good business and commercial acumen
• Excellent Organizational/Leadership skill
• Strong critical thinking and problem solving skills
• Industry knowledge & QHSE awareness
• Good oral and written communication skills
• Visionary and entrepreneurially minded
• Ability to work cooperatively with others, within and external
• Desired Personal Attributes:
• Team Player and Leader
• Flexibility to adapt to a variety of work situations
• Highly organized and significant ability to multi-task
• Ability to cope with and work under pressure
• Ability to manage and motivate a team
• Speed of Execution