Career Opportunities at Helen Keller International

Background/Scope of the position: 

The success of the NTDs program relies heavily on the accurate, complete, and timely reporting of achievements to donors, with a strong focus on meeting set targets. To support this, the Monitoring and Evaluation (M&E) Officer plays a critical role in providing technical leadership for the implementation of the M&E framework at the state level. The position is responsible for generating strategic data to guide program management, ensure effective reporting, and support the documentation of best practices and lessons learned.

Under the supervision of the State Coordinator and M&E Specialist, the M&E Officer will support the design, implementation, monitoring, and evaluation of NTD program activities in the state, ensuring alignment with national M&E standards and donor requirements.

Management Responsibilities:

• Reports to: State Coordinator (Administrative) and M&E Specialist (Technical)
• Internal Collaborators: Program Officers, Finance and Operations Team, National M&E Team
• External Collaborators: Ministry of Health (SMOH and LGA M&E staff), other implementing partners, community-level stakeholders.

M & E Technical Responsibilities:

• Develop and maintain M&E frameworks, tools, and indicators aligned with national NTD guidelines and donor requirements.
• Support integration of M&E systems into broader program management tools.
• Design and manage databases to efficiently monitor program performance and track disease-specific indicators against established targets.
• Oversee the timely collection, validation, entry, and analysis of programmatic data from field activities (e.g., MDA campaigns, TAS surveys, case management).
• Ensure data quality through regular validation checks, spot checks, and supportive supervision visits.
• Analyze and interpret data to identify trends, gaps, and areas for improvement.
• Prepare dashboards, charts, and summary reports to visualize findings for internal and external stakeholders.
• Prepare and submit timely and accurate reports (weekly, monthly, quarterly, and annual) to national programs, donors, and other stakeholders.
• Contribute to donor reporting and ensure compliance with reporting timelines and formats.
• Support the documentation of success stories, case studies, and lessons learned.
• Provide training and mentorship to state/LGA-level M&E officers, health workers, and field teams on M&E tools, data collection methods, and reporting requirements.
• Conduct regular data review meetings with field teams and program staff.
• Participate in planning and conducting supportive supervision and field monitoring during major activities such as MDA, TAS, pre-TAS, morbidity management, and entomological surveys.
• Ensure that all monitoring activities are documented and used to improve program outcomes.
• Promote data use for decision-making through feedback sessions with program and government stakeholders.
• Support operational research, assessments, and evaluations as needed.
• Maintain a learning agenda and support adaptive programming based on M&E findings.
• Build and maintain strong working relationships with government and key project stakeholders at all levels to promote data-driven decision-making and increase program visibility.
• Monitor and report on advocacy outcomes related to MEL capacity strengthening, policy influence, and improved accountability mechanisms.
• In collaboration with the Program Officer, support the development and execution of a comprehensive annual work plan that outlines and sequences project activities for effective and efficient implementation, ensuring alignment with national policies, Helen Keller’s strategic objectives, and donor requirements to achieve project goals within budget and timelines.
• Provide other technical support to the state team, State Coordinator and M&E Specialist as required.

Key Performance Indicators:

Successful implementation of the Helen Keller Nigeria projects:

• Timeliness and accuracy of data reports and submissions
• Number and quality of training and supervision activities conducted
• Accuracy and completeness of M&E tools and indicators used
• Quality and clarity of data visualizations, success stories, and knowledge products.

 Competencies and Qualifications Required:

• Bachelor’s or Master’s degree in public health, Epidemiology, Statistics, Demography, or related field.
• Minimum of 5 years of relevant experience in M&E, preferably in NTDs or other public health programs.
• Proven experience with health information systems (e.g., SurveyCTO, DHIS2, ODK, KoboToolbox, CommCare).
• Strong analytical skills and proficiency in data analysis software (e.g., Excel, SPSS, STATA).
• Experience in designing M&E tools, conducting trainings, and facilitating data use workshops.
• Excellent report writing and communication skills.
• Familiarity with national NTD guidelines and WHO protocols is an advantage.

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Helen Keller Nigeria is seeking a driver.  This position reports to the Logistics Associate/Finance and Admin Officer with strong dotted line reporting to HR/Ops Director, who are responsible for vehicle management.

Key Duties and Responsibilities: 

• Safely operate vehicles to ensure the safety of all passengers, pedestrians, other drivers and the vehicle in town and on field visits.
• Clean the vehicle inside and outside when necessary.
• Understand the basic operations and maintenance requirements of Helen Keller vehicles. Perform minor maintenance and repair as required. 
• Secure the vehicles when not in use. 
• Other duties as assigned.
• Conduct vehicle checks (daily, weekly, monthly and before/after trips to field), and notify the staff person responsible for vehicle management of any vehicle problems.
• Deliver and pick up passengers and materials/ documents at airports, offices, businesses, etc. in a professional and courteous manner.
• Ensure that vehicles have the appropriate tools to enable users to perform minor maintenance and repairs in the field.
• Manage vehicles with care and use them with respect. Drive Helen Keller vehicles in a safe and secure manner in accordance with local law and the policies of the organization.
• Respect local traffic laws and drive within established speed limits.
• Provide support to Helen Keller field office staff and visitors in transporting materials to project sites, including loading and unloading Helen Keller vehicles as required.
• Fill in Vehicle Logbook after each trip with complete information and Fuel Log.
• Accept shifts/schedules as assigned, including weekend and after hours by rotation.

Specific Responsibilities:

Vehicle Driving: 

• Possess a valid local driver’s license.
• Read and understand Helen Keller’s Vehicle Management policies and procedures related to vehicle management and driving protocols.
• Respect local traffic laws and drive within established speed limits.
• Deliver and pick up materials and documents at offices and businesses in a professional and courteous manner.

Vehicle Management & Maintenance:

• Conduct vehicle checks (daily, weekly, monthly and for trips), and signal any actual or potential problems to the staff person responsible for vehicle management;
• Ensure that vehicles have the appropriate tools and equipment on board to enable users to perform minor maintenance and repairs in the field.
• Understand the basic operations and maintenance requirements of Helen Keller vehicles. Perform minor maintenance and repair as required. 
• Carefully assess surroundings before parking, particularly at night.  It is the driver’s responsibility to be attentive to potential threats.
• Clean the vehicle inside and outside when necessary.
• Provide support to Helen Keller staff and visitors in transporting materials to project sites, including loading and unloading Helen Keller vehicles as required;
• Fill in log sheets after each trip with complete information and Fuel Logbook.

Vehicle Safety: 

• Manage vehicles with care and use them with respect. Drive Helen Keller vehicles in a safe and secure manner in accordance with local law and the policies of Helen Keller.
• Do not accept unknown parcels, baggage or other questionable loads into the vehicles.
• Do not accept unknown riders - particularly individuals carrying weapons, wearing military uniforms, or those linked to conflicts - inside Helen Keller vehicles.
• Verify that passengers riding in Helen Keller vehicles wear seat belts at all times.  Drivers are responsible for enforcing this rule in their vehicles.
• Yield the right-of-way to other drivers, pedestrians, bicycle and motorcycle riders, even if progress is slowed.
• Provide contact location to staff when in the field.
• Notify the staff person responsible for vehicle management of any movement of any vehicle from the office, any deviation from the planned route of travel, or changes of schedule.
• Inform the staff person responsible for vehicle management or Country Director of any danger – immediate or potential – to the security of Helen Keller staff or equipment due to demonstrations / riots in town, roadblocks, requisitions of vehicles by armed persons, shooting, etc. in order to alert staff.
• Ensure the safety and comfort of passengers at all times.

Qualifications: 

• Secondary-level diploma.
• 5 years’ experience driving professionally; experience in mechanics desired.
• Valid, current driving license with a clean driving record (no accidents).
• Verifiable references.
• Professional, courteous and punctual.
• Willing to work extended hours and weekends as needed.
• Good working knowledge of all major local road networks and city streets.
• English language skills highly desired

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The Finance and Admin Officer’s (FAO) job is to ensure smooth and accurate flow of financial and operational information and also work on designing and implementing financial reports. The FAA ensures effective implementation of project activities in the field location within the context of financial, contractual and operating systems. He/ she also manages the budget for the state field office/project, implements Helen Keller financial policies and procedures, ensure compliance and works collaboratively with other Finance and projects technical staff to facilitate projects.

Specific Responsibilities:

• The Finance and Admin Officer will oversee the operations and finances of the state office.
• Review activity requests and prepare bank vouchers for payments 
• Track cash flow and compile retirement receipts and review              
• Manages petty cash reconciliation
• Preparation of office running budget 
• Check matching expenses for compliance with donor regulations.
• Assist with month end reporting package 
• Ensure implementation of regulations and procedures for local purchase, procurement and logistics management in collaboration with Logistics Officer(s) and Associate(s). 
• Maintain rigorous operations in the field office, communicating regularly with the Abuja office to assure smooth operations.
• Assist technical staff to develop and manage monthly and quarterly activity budgets.
• Implement financial and internal control policies and procedures 
• Process supplier invoices 
• Maintain financial files and records 
• Maintain the assets register 
• Submit staff time sheets for payroll processing

Education & Experience

• University Degree in Business Management or accounting. Postgraduate degree in related field and possession of professional qualification such as ACA or ACCA is an added advantage. Professional experience supporting USAID-funded projects and managing state finance & Admin function is preferred

Knowledge and Skills                       

• Strong numeric skills and attention to detail and quality
• Minimum 4 years’ experience
• Experience with USAID funded project is preferred but other donor funded project will be considered
• Proficiency in Microsoft Office Programs, especially Excel spreadsheets
• Demonstrate good judgment and sound financial “common sense”
• Ability to create and monitor budgets
• Understand the principles of adequate documentation and of audit and performance necessary to ensure audit compliance.
• Advanced written and verbal proficiency in English including business terminology.

Competencies                                   

• Good communication and interpersonal skills
• Tertiary qualifications in a related field and experience working in a non-profit organization will be an advantage.
• Commitment to accuracy and attention to detail 
• Excellent interpersonal skills and ability to relate to people at all levels internally and externally 
• Ability to plan, balance and cope with competing priorities 
• Good written and verbal communication skills 
• Good standard of IT including experience of using MS Office 
• Ability to manage teams, initiate and organize work
• Ability to establish priorities in a time-sensitive environment and meet deadlines.
• Excellent communication, interpersonal and organizational skills
• Ability to work in a team-oriented environment while maintaining an individual workload
• Logical and flexible approach to solving problems, especially when working under pressure
• Monitoring/assessing performance to make improvements or take corrective action

Terms & Conditions

This is a local posting in Nigeria, and as such, is subject to local terms and conditions.

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Scope of the Position

The State Team Lead will oversee the planning, implementation, and monitoring of nutrition programs within the state. The successful candidate will work closely with local government officials, community leaders, and partner organizations to ensure effective program delivery.

Specific Responsibilities 

Oversee the planning, implementation, and monitoring of nutrition and other programs within the assigned state.

• Manage project personnel in the state, providing guidance, support, and performance evaluations.
• Provides clear documentation of programmatic achievements as well as required data and keep project senior management informed of state activities on monthly, quarterly, and annual basis.
• Take responsibility for management of the state project budget and all other resources under the direction of the Program Manager.
• Ensure that project partners execute the project according to their respective project plans.
• Document project activities and ensure that all project information is appropriately secured.
• Monitor the progress of the project implementation and adjust as necessary to ensure the project remains on track and is successfully completed.
• Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of state project activities
• Manage all project funds according to established accounting policies and procedures and ensure that all financial records for the projects are up to date.
• Ensure that the project deliverables are on time, within budget and at the required level of international standards as set by donor.
• Internally and when requested, support project research activities as required.
• Disseminate findings from research to support organizational learning and contribute to policy processing or development.
• Liaise and network with relevant partners and collaborators in the state to improve project visibility, coordination of activities and promotion of shared advocacy agenda.
• Build and maintain meaningful working relationships with both government and key project stakeholders at all levels to strengthen opportunities for advocacy and higher visibility.
• Represent the project at the state level.
• Effectively manage project resources and processes
• Cost effectiveness (Judicious use of available resources in the State)
• Responsiveness (Timeliness in delivering on internal processes such as reporting, request for information, promptness for meetings etc.)

Required Qualifications/Competencies 

• Bachelor\'s or Master\'s degree in Public Health, Nutrition, or a related field.
• Minimum of 7 years of experience in project management or a relevant field, with at least 5 years in a supervisory role.
• Familiarity with the local context and dynamics within the assigned state is desirable.
• Strong leadership and management skills.
• Excellent interpersonal and communication abilities with a demonstrated ability to build effective partnerships. 
• Comfortable working in a matrixed, integrated work environment. 
• Proven experience in project coordination and stakeholder engagement. 
• Ability to work effectively in a team and coordinate with diverse stakeholders.
• Excellent communication and problem-solving abilities.
• Detail-oriented with a strong commitment to program effectiveness and impact
• Flexibility and adaptability to work in a dynamic and challenging environment.

Physical Demands:

• Ability to travel regularly to the project LGAs within the state as needed.

Success Profile

• Able to work with minimal supervision and able to meet up set deadlines. 
• Ability to use the Internet and computer software such as Microsoft Office, Outlook etc
• Must possess good interpersonal skills and be a good team player.
• Demonstrate excellent personal integrity and confidentiality.
• Ability to speak the local language is highly desirable and an added advantage.
• Willingness to travel to remote areas.