Career Opportunities at Bitsin Travels & Tours Limited

RESPONSIBILITIES

• Developing and implementing strategic plans to drive business development and achieve sales targets.
• Identifying and pursuing new business opportunities through market research and client prospecting.
• Building and maintaining strong relationships with existing clients, ensuring their ongoing satisfaction, and identifying opportunities for upselling.
• Collaborating with cross-functional teams to develop and execute effective marketing campaigns.
• Conducting market analysis and competitor research to identify trends and opportunities for growth.
• Participating in industry events and conferences to represent the company and establish new partnerships.
• Sending comprehensive report daily, weekly and monthly.
• Sending detailed itinerary daily, weekly and monthly.
• Achieve monthly allocated sales target.

REQUIREMENTS AND SKILLS

• Minimum of a Bachelor’s Degree in Business, Marketing, Finance or similar field.
• Proven years of experience in sales, business development or similar role.
• Proficiency in MS Office.
• Excellent multitasking skills.
• Ability to prioritize tasks.
• Excellent verbal and written communication skills.
• Ability to present and explain ideas to a variety of audiences.
• Strong organizational and time management skills.
• Ability to work under pressure.
• Strong customer service skills.
• Ability to sell value and create credibility.
• Ability to maintain a high level of professionalism and confidentiality.
• Enthusiastic to build good relationships with people.
• Ability to meet monthly sales target.

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JOB PURPOSE

The ideal candidate will be responsible for presenting unique destinations to the corporate travel space – targeting new business as well as growing an existing portfolio of clients. He/she will create exquisite business relationships that shall translate to business growth and high customer standards in line with the overall strategic plan of the company.

RESPONSIBILITIES

Client Relationship Management

• Building and maintaining relationships with clients and key stakeholders within the organization.
• Proactively update/ advise registered clients on evolving Immigration laws and processes.
• Conduct regular client feedback survey to ensure clients are satisfied with the organization’s products and services.
• Schedule regular meetings with clients to maintain cordial and professional working relationship.
• Act as point of contact for complaints and escalate issues as appropriate.
• Support the sales team up-sell or cross-sell services.
• Ensure both the company and clients adhere to agreements.
• Visa Processing and Travel Documentation handling.
•  Vet and approve all Clients’ Travel Documents
• Ensure that all organization’s policies are followed in both written and verbal relations with Clients.
• Ensure that complimentary messages are sent to Client.
• Ensure that all Communication with Clients is treated with utmost confidentiality.
• Assist Clients in filling out online applications.
• Oversee coaching and advisory services to Clients in preparation for application appointments.

Administration

• Execute Clients’ task in alignment with all organizational policies, processes and checklists.
• Ensure timely submission and collection of client visa application.
• Submit weekly activity and progress report.
• Collaborate with internal team (e.g. sales, senior management) to address clients’ needs.
• Direct potential leads to the sales team and follow up on progress.
• Alert the sales team on opportunities for further business within clients.
• Continually inform clients about other services the organization offers.

Client Portal Management & Research

• Examine all Clients’ travel documents and ensure Checklist is ticked appropriately.
• Maintain electronic and hard copy filing system, perform data entry and scan documents.
• Continually research and be abreast of different Countries’ Visa Application process and requirements.
• Ensure that Clients’ records and information are kept in the appropriate and allocated Office Cabinet.
• Assist Research and Social Media Unit with information and professional advice when required.

REQUIREMENTS AND SKILLS

• Proven working experience as a Visa Processing officer with vast experience in work visas, tourist visas, visit visas and study visas.
• Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
• Proficiency in English; knowledge of additional languages is an advantage
• Exemplary sales skills and customer oriented approach
• Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc.)
• Ability to present, persuade and communicate effectively
• Demonstrable ability to handle crises.
• Degree in Hospitality, Travel, Tourism, Business or relevant field. Candidates with personal travel experience will be preferred.

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LOCATION: MAGODO 

JOB PURPOSE

We are seeking a highly creative and results-driven Digital Marketer / Content Manager to join our organization. The ideal candidate should possess a unique blend of content creation expertise and digital marketing acumen. In this role, you will be responsible for developing and implementing strategic digital marketing campaigns, crafting compelling content, and driving engagement across various social media platforms.

REPORTING TO: MD/CEO

RESPONSIBILITIES

• Digital Marketing.
• Content creation.
• Content writing.
• Analytics & Reporting.
• Digital strategy & Brand Management.
• Collaboration.
• Prepare well-structured letters using content management systems.
• YouTube management.
• Graphic and Motion Graphics Design.
• Ad Campaign Management.
• SEO & SEM.
• Trend Analysis.

REQUIREMENTS AND SKILLS

• Bachelor's degree or its equivalent in Marketing, Graphics Design, Digital Media or a related field.
• A minimum of three (3) years in digital marketing, content creation, graphic and motion graphics design.
• Comprehensive understanding of YouTube algorithms, SEO and monetization mechanisms.
• Excellent written and verbal communication skills with an ability to adapt tone and style for different audiences.
• Proficiency in the use of graphic design and video editing software such as Canva, Adobe Photoshop, Adobe Premiere Pro, After Effects, Final Cut Pro, Adobe Illustrator, Sketch, CorelDraw, Adobe illustrator, Adobe InDesign, motion graphics design software etc is a plus.
• Familiarity with digital ads platform such as Google Ads and Facebook Ads Manager.
• Proficiency with analytical tools Google Analytics and YouTube Analytics.
• Analytical mindset with the ability to interpret data and extract actionable insights.
• Creative thinking and a keen eye for visual aesthetics.
• Ability to manage multiple projects simultaneously and meet deadlines.
• A passion for staying updated with the latest digital marketing and content creation trends.
• Experience in working with cross-functional teams and coordinating campaigns.

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JOB PURPOSE

The ideal candidate will be responsible for presenting unique destinations to the retail travel space – targeting new business as well as growing an existing portfolio of clients. He/she will lead the corporate business development effort in the execution of the corporate business development strategy and corporate management of business relationships that shall translate to business growth and high customer standards in line with the overall strategic plan of the company.

RESPONSIBILITIES

• Develop and maintain relationships with clients.
• Manage the planning and execution of marketing activities and strategies for the organization.
• Keep abreast of market trends.
• Represent the business of industry events.
• Researching, planning and implementing new target market initiatives.
• Proactively increase sales by generating new business relationships.
• Developing quotes and proposals for prospective clients.
• Manage training and development plans for the sales team.
• Provide reporting intelligence to the business on sales performance.
• Work closely with the sales team to drive marketing initiatives.
• Prepare sales contracts ensuring adherence to law-established rules and guidelines.
• Arranging business development meetings with prospective clients.
• Analyze sales reports for key trends and provide weekly sales updates on activities and opportunities.
• Reach the revenue and profit targets.

REQUIREMENTS AND SKILLS

• Proven years of working experience as a corporate business development manager with a strong network of corporate bodies and organizations.
• Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel).
• Proficiency in English; knowledge of additional languages is an advantage.
• Exemplary sales skills and customer oriented approach.
• Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc).
• Ability to present, persuade and communicate effectively.
• Demonstrable ability to handle crises.
• Degree in Hospitality, Travel, Tourism, Business or relevant field. Candidates with personal travel experience will be preferred.