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  • Posted: Nov 2, 2021
    Deadline: Nov 15, 2021
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  • The World Food Programme is the food assistance branch of the United Nations and the world's largest humanitarian organization addressing hunger and promoting food security. WFP is part of the United Nations system and is voluntarily funded. Born in 1961, WFP pursues a vision of the world in which every man, woman and child has access at all times to t...
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    Business Support Assistant SC3 UNHAS

    Requisition ID: 153081
    Location: Maiduguri, Borno
    Job type: Short Term-SC WFP

    Organizational Context

    • The Job holder will typically provide administrative support to team(s) and / or support a specific business stream, and report to the relevant Associate.
    • At this level, work is carried out under close supervision or immediately available assistance. Job holder is expected to produce organised and accurate work.

    Job Purpose

    • To deliver a range of routine business support tasks, to ensure that staff are effectively supported.

    Key Accountabilities (not all-inclusive)

    • Collect, sort and disseminate correspondence, reports and other material to meet the required demands of staff to time standards.
    • Respond to routine queries received and escalate where appropriate, to provide a timely and accurate service to clients.
    • Proofread written documents, such as standard reports and correspondence, to contribute to the accuracy of written information developed by staff.
    • Provide a set of standard business support activities, where required, to contribute to the effective functioning of business operations.
    • Make travel arrangements and support events, etc., to support staff to work effectively.
    • Support the maintenance of office files, documents, and records in accordance with established systems and processes so that information is current and readily available for staff.
    • Undertake standard data entry tasks in accordance with defined systems, to ensure information is organised and readily available for the business team.

    4Ps Core Organisational Capabilities
    Purpose:

    • Understand and communicate the Strategic Objectives: Builds an understanding of WFP’s Strategic Objectives.
    • Be a force for positive change: Approaches individual tasks and responsibilities with a positive attitude and demeanor.
    • Make the mission inspiring to our team: Understands the impact of WFP activities in beneficiary communities.
    • Make our mission visible in everyday actions: Connects individual tasks and responsibilities to unit’s goals and mission.

    People:

    • Look for ways to strengthen people's skills: Seeks opportunities to build and enhance individual skills.
    • Create an inclusive culture: Demonstrates respect and understanding for diversity and cultural differences.
    • Be a coach & provide constructive feedback: Identifies and approaches colleagues or supervisors to serve as coaches.
    • Create an “I will”/”We will” spirit: Sets clear goals and measurable targets for own tasks and responsibilities.

    Performance:

    • Encourage innovation & creative solutions: Assesses own tasks and responsibilities to find ways to be more efficient.
    • Focus on getting results: Maintains accurate records of completion times and tasks in own areas of responsibility.
    • Make commitments and make good on commitments: Understands responsibilities and the metrics associated with own tasks.
    • Be Decisive: Notifies supervisors of dangerous situations or potential issues that may arise while in the field or office.

    Partnership:

    • Connect and share across WFP units: Understands WFP’s organizational structure, including the purpose and mission of each unit.
    •  Build strong external partnerships: Supports team in working with colleagues and WFP’s partners in the field toward common goals.
    •  Be politically agile & adaptable: Maintains a professional and courteous relationship with other WFP employees and partners in the field.
    •  Be clear about the value WFP brings to partnerships: Understands own team’s contributions in its partnerships with internal and external stakeholders.

    Other Specific Job Responsibilities:

    • Coordinate with airport staff in line with administrative functions.
    • Assist in passenger handling in both receiving and dispatching aircraft.
    • Undertake passenger and cargo data entry tasks in accordance with defined systems, to ensure information is organised and readily available for the business team.
    • Liaise with airport security for access for UNHAS assets, agencies, and partners.
    • Collect, sort and disburse cargo, reports and other material to meet the requirements of agencies to time standards.

    Standard Minimum Qualifications

    • Education: Completion of Secondary School Education.
    • Experience: Three or more years of experience in general administrative work with least 2 or years in an aviation environment.

    Knowledge & Skills:

    • Knowledge of United Nations Humanitarian Air Services operations.
    • Ability to use standard office equipment such as photocopiers and scanners.
    • Knowledge of standardised business support work routines and methods.
    • Knowledge of standard office software packages, e.g. Microsoft word.
    • Uses tact and courtesy to give and receive information with a variety of individuals.
    • Good attention to detail in order to identify data discrepancies.
    • Ability to work to deadlines and follow clear instructions.

    Language:

    • General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.

    General Service (Field):

    • Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

    go to method of application ยป

    Aviation Officer SC9

    Requisition ID: 152722
    Location: Maiduguri, Borno
    Job type: Short Term-SC WFP

    Organizational Context

    • The job holder will report to a more senior Aviation Officer.
    • Job holder is likely to be involved in more complex and specialized analysis requirements and will be expected to operate with a high degree of independence.
    • Job holder may supervise junior staff to ensure that aviation operations and project objectives are achieved in accordance with appropriate operational risk management process.

    Job Purpose

    • Contribute to daily planning and coordination of global aviation initiatives or day-to-day aviation operations to ensure that operations and objectives are achieved safely, at optimum value and in full.

    Key Accountabilities (not all-inclusive)

    • Contribute to the planning and coordination or activities relating to the safe execution of aviation operations in accordance with WFP and UN AVSTADS (Aviation Standards).
    • Support or manage aviation projects or operational activities applying standard processes, including the appropriate operational risk management processes, to contribute to effective humanitarian air transportation.
    • Provide technical advice to country office to ensure safe aviation operations are incorporated into local program planning and transport arrangements.
    • Collect and analyze a wide range of data from diverse sources through research and networking with colleagues to formulate and recommend actions to senior staff to improve performance of aviation activities and operations.
    • Participate in the on-going review of internal processes and procedures and identify ways to increase the day-to-day efficiencies.
    • Support regular financial analysis and budget reviews, drawing out insights and recommending actions to senior staff to optimize use of available funds.
    • Guide and supervise a limited number of junior staff, acting as a point of referral and supporting them with more complex analysis and queries.
    • Collate data and contribute to preparation of accurate and timely reporting, supporting a WFP-wide view of aviation activities that enables informed decision making and detailed reporting to donor representatives.
    • Support the capacity building of WFP staff and partners to safe aviation operations e.g. through the design and review of training materials.
    • Identify and build productive relationships with WFP colleagues and staff within the unit or area of assignment to align activities and enable a coordinated and coherent approach to humanitarian air transportation.
    • Follow emergency aviation preparedness practices to ensure WFP are able to quickly provide passenger services, relief supplies and emergency medical and security evacuations at the onset of a crisis.
    • Act in an assigned emergency response capacity as required to meet the required provision of service to the humanitarian community as needed.
    • Other as required.

    4Ps Core Organisational Capabilities
    Purpose:

    • Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
    • Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
    •  Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
    •  Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

    People:

    • Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
    •  Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
    •  Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
    •  Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

    Performance:

    • Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
    •  Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
    •  Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
    •  Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

    Partnership:

    • Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
    •  Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
    •  Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
    •  Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

    Functional Capabilities
    Capability Name - Description of the behaviour expected for the proficiency level:

    • Supply Chain Management and Optimization - Demonstrates ability to design basic supply chain networks, including appropriately assessing and escalating challenges to ensure that WFP is able to provide consistent and uninterrupted service to its beneficiaries and partners.
    • Planning, Project & Resource Management - Collects and analyses relevant technical data from diverse sources to forecast operational needs under various scenarios and makes evidence-based proposals.
    • Information Management & Reporting - Liaises with internal and external stakeholders to consolidate preliminary data analysis, draft reports and disseminate information that represents concerns and trends.
    • Service Provision, Aviation Contracting and Operational Execution - Demonstrates ability to negotiate contracts with WFP partners within own transportation modality/region that incentivize optimal performance by appealing to the interest of all parties.
    • Aviation Performance Measurement & Quality Control - Demonstrates ability to enforce adherence to WFP's operating and quality standards within own teams to ensure that aviation operations are carried out in a high quality, safe, timely, and responsible manner.
    • Specialized Technical Knowledge in Aviation, Safety and Security - Demonstrates ability to contribute to advancements in air-based supply chain management through effective utilization of WFP’s extensive network of chartered and commercial airfreight and passenger transport service providers ensuring safety and security of effective delivery of services.

    Standard Minimum Qualifications

    • Education: Advanced University Degree in Aeronautics, Aviation Engineering, Airport Management or other relevant field, or First University degree with additional years of relevant work experience and/or training/courses. Holds or has held a Commercial Pilot License, Air Traffic Control License or Flight Operations Officer License (or equivalent), Aeronautical Engineer or Maintenance Engineer License.
    • Experience: 3 or more years of postgraduate professional experience in relevant field.
    • Language: International Professional: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.
    • National Professional: Fluency (level C) in English language and the duty station’s language, if different.

    Desired Experiences for entry into the role:

    • Experience in technical aircraft, flight operations, or air traffic management sectors.
    • Experience using aviation safety information systems to compile data and perform analyses on potential aviation risks.
    • Experience identifying Aviation Security threats.

    Method of Application

    Use the link(s) below to apply on company website.

     

    Terms and Conditions

    • Only Nigerian Nationals are eligible to apply for this position
    • Applications are to be submitted and received online and in English language only.
    • Only shortlisted candidates will be contacted. Canvassing is strictly prohibited. Canvassing of any sort will lead to automatic disqualification of the concerned applicant.

    Note

    • Female applicants and qualified applicants from developing countries are especially encouraged to apply
    • WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

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