Jobs at Elvaridah

Position Overview:

• We are seeking a skilled and detail-oriented Business Operations Specialist to join our team.
• The Business Operations Specialist will be responsible for overseeing and optimizing all aspects of our business operations, ensuring smooth and efficient processes.
• The ideal candidate will possess a strong understanding of the fashion industry, excellent organizational and communication skills, and the ability to thrive in a fast-paced environment.

Responsibilities:

Business Operations:

• Analyze existing business processes and identify areas for improvement.
• Develop and implement strategies to streamline and optimize operations.
• Monitor and evaluate operational performance and efficiency.

Inventory Management:

• Oversee inventory management processes to ensure accurate stock levels.
• Coordinate with suppliers to ensure timely delivery of goods.
• Implement inventory control measures to minimize stock discrepancies.

Operations Management:

• Supervise day-to-day operations, including production, distribution, and sales.
• Ensure that production schedules and quality standards are met.
• Optimize operational processes to enhance efficiency and reduce costs.

Team Leadership:

• Lead, mentor, and motivate the operations team to achieve business objectives.
• Provide guidance and support to team members to foster professional growth and development.
• Foster a positive and collaborative work environment.

Data Analysis and Reporting:

• Analyze sales and operational data to identify trends and make data-driven decisions.
• Prepare regular reports on key performance indicators (KPIs) for management review.
• Utilize data insights to inform strategic business decisions.

Requirements:

• Bachelor’s degree in Business Administration, or a related field.
• Minimum of 3 years proven experience in business operations, preferably in the fashion industry.
• Excellent analytical and problem-solving skills.
• Proficiency in data analysis and reporting.
• Exceptional organizational and time management abilities.
• Effective communication and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Attention to detail and accuracy.

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Job Summary:

• As a Customer Support Officer with 2 years of experience, you will be responsible for providing excellent customer support through various channels, resolving inquiries, and ensuring overall customer satisfaction.
• This role involves addressing a range of customer issues, maintaining accurate records to enhance the customer experience.

Key Responsibilities:

• Respond to customer inquiries and issues via email, phone, and live chat.
• Provide timely and accurate information about pricing.
• Ensure a positive customer experience by addressing concerns and resolving issues effectively.
• Analyse and resolve customer problems, escalating issues when necessary.
• Maintain detailed and accurate records of customer interactions and transactions.
• Generate reports on common customer concerns and contribute to continuous improvement initiatives.
• Gather and analyse customer feedback to identify areas for improvement.
• Proactively suggest improvements to existing processes and procedures.

Requirements:

• At least 2 years of experience in a customer support role.
• Must be Social Media Savy.
• Candidate can be an NYSC candidate
• Candidate must live within Lekki environs
• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and attention to detail
• Prior experience in a customer support role in the food/hospitality industry.
• BSc or HND in any Social sciences

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JOB RESPONSIBILITIES

• Collaborate with the Human Resource department in onboarding new employees so that they adequately integrate into the system.
• Monitor the store sales and adequately manage the inventory level of stock while also preventing theft and loss of items in the store.
• Coordinate weekly staffing schedule for the team.
• Receive and evaluate weekly activity reports from the sales representatives and advise on areas that require assessment.
• Perform quality assurance of the store merchandise.
• Ensure the sales team complies with all the company policies during sales processes.
• Serve as a check for upholding the values of the company.
• Monitor and control expenses while maximizing revenue streams.
• Streamline operational processes to improve efficiency and reduce costs.
• Generate regular reports on sales performance, inventory levels, and other key metrics.
• Gather and analyze customer feedback to improve products and services.
• Develop and implement strategic plans to achieve sales targets and profitability.

REQUIREMENTS

• Minimum of first degree ((B.Sc./HND) in Business administration
• 3 -5 years of proven experience in the required role. Experience is a Furniture Industry is an advantage
• Candidate MUST reside on the Island
• Displayed ability to give clear directions and set expectations for staff.
• Advise the management on approaches to improve value while minimizing the store’s cost.
• Serve as a check for upholding the values of the company.
• See to the day-to-day managing of the store environment.
• In-depth knowledge of retail sales principles and practices.
• Solid financial management skills, including budgeting and forecasting
• Strategic thinking to develop and implement plans for long-term success.
• Knowledge of the furniture industry and an understanding of product quality
• Strong leadership abilities with the capability to inspire and motivate a diverse team
• Managerial skill
• Leadership qualities
• Good time management abilities
• Active listening skills.
• Empathy
• Good Team player
• Effective communication.

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• Our client in dynamic and thriving food business dedicated to delivering exceptional culinary experiences. We take pride in our commitment to quality, customer satisfaction, and a positive working environment.
• We are seeking an experienced diligent and highly organized Administrative Officer to join our team. In this pivotal role, you will provide essential administrative support to ensure the efficient operation of our business.

Key Responsibilities:

Office Management:

• Oversee day-to-day office operations, including maintaining office supplies, equipment, and facilities.
• Manage schedules, appointments, and meeting rooms.

Documentation and Filing:

• Maintain organized and up-to-date records, documents, and files.
• Ensure the confidentiality and security of sensitive information.

Communication:

• Serve as a point of contact for internal and external stakeholders.
• Handle phone calls, emails, and correspondence with professionalism and promptness.

Data Entry and Reporting:

• Input and manage data, ensuring accuracy and completeness.
• Assist in generating reports and presentations as needed.

Event and Travel Coordination:

• Coordinate travel arrangements for staff when necessary.
• Assist in planning and organizing company events and meetings.

Financial Support:

• Assist with financial record-keeping, invoicing, and expense tracking.
• Collaborate with the finance department on budget monitoring.

Customer Service:

• Provide a professional and friendly point of contact for customers and vendors.
• Address inquiries and ensure timely and courteous responses.

REQUIREMENTS

• Bachelors Degree in Business Administration, Public Administration or a related field.
• Minimum of 3 years working experience in the hospitality field as an administrative officer
• Strong Organization skills
• Ability to work under pressure
• Thorough attention to detail
• Ability to identify and solve problems
• Problem solving initiative.
• Candidate must live within Gbagada or its environs

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• We are seeking a reliable and enthusiastic Kitchen Assistant to join our team.
• The ideal candidate will be passionate about food preparation, possess excellent organizational skills, and thrive in a fast-paced environment.
• As a Kitchen Assistant, you will work closely with our kitchen staff to ensure the smooth operation of our kitchen and contribute to delivering high-quality meals to our customers.

Responsibilities:

• Assist with food preparation, including chopping vegetables, preparing salads, and portioning ingredients.
• Operate kitchen equipment under the supervision of senior kitchen staff.
• Maintain cleanliness and hygiene standards in the kitchen area, including washing dishes, sanitizing surfaces, and disposing of waste.
• Receive and store deliveries, ensuring that all items are properly labeled and stored according to food safety guidelines.
• Assist in inventory management by monitoring stock levels and notifying senior staff when supplies need to be replenished.
• Follow proper food handling procedures to prevent contamination and ensure food safety.
• Collaborate with kitchen staff to ensure timely and efficient meal service.
• Adhere to all company policies and procedures, including health and safety regulations.

Requirements:

• Previous experience working in a kitchen environment preferred but not required.
• Basic knowledge of food safety and hygiene practices.
• Ability to work effectively as part of a team.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Willingness to learn and take direction from senior kitchen staff.
• Physical stamina to stand for extended periods and lift heavy objects.
• Flexibility to work evenings, weekends, and holidays as needed.