Latest Jobs at Dotts Media House

Job Description

• The Business Lead will be responsible for driving revenue growth, expanding client relationships, and identifying new business opportunities for the agency.
• This role bridges strategy, sales, and client management, ensuring the firm’s offerings are effectively positioned and consistently converted into profitable engagements.

Key Responsibilities

• Identify, pursue, and convert new business opportunities aligned with the agency’s strategic goals
• Develop growth strategies across existing and new markets
• Lead pitch development, proposals, and contract negotiations
• Build and maintain a strong sales pipeline
• Serve as a senior point of contact for key clients
• Grow existing accounts through upselling and cross-selling services
• Ensure client satisfaction and long-term retention
• Translate client needs into clear briefs for internal teams
• Monitor market trends, competitor activity, and emerging opportunities
• Contribute to agency positioning, pricing strategies, and service innovation
• Work closely with creative, media, strategy, and operations teams to shape compelling value propositions & ensure seamless delivery
• Support leadership in setting revenue targets and performance metrics & tracking business development performance against targets
• Represent the agency at industry events, meetings, and networking opportunities
• Prepare regular reports on wins/losses
• Use insights to refine strategy, sales and growth approaches.

Key Performance Indicators (KPIs)

• New business revenue generated
• Client retention and account growth
• Conversion rate of pitches and proposals
• Strength and value of sales pipeline
• Contribution to overall agency growth.

Requirements

• Proven experience in client service, business development, sales within a marketing, advertising, or creative agency
• Strong understanding of marketing, influencers, digital, and advertising services
• Excellent communication, presentation, and negotiation skills
• Strategic thinker with a commercial mindset
• Ability to build trust and influence senior stakeholders.
• Strong organisational and pipeline management skills.

Ideal Candidate Profile:

• At least 5/6 years Agency Experience
• Results-driven and commercially focused
• Confident relationship builder
• Comfortable leading conversations at C-suite level
• Proactive, adaptable, and growth-oriented.

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Job Summary

• The HR Manager is responsible for overseeing all human resources functions, ensuring the agency attracts, retains, and develops top talent.
• This role balances strategic planning with operational execution to create a productive, compliant, and engaging workplace culture.

Key Responsibilities

• Develop effective recruitment strategies to attract qualified candidates and Manage end-to-end hiring processes
• Oversee smooth onboarding processes for new hires
• Maintain a talent pipeline for current and future needs
• Serve as the primary point of contact for employee concerns and conflict resolution
• Promote a positive organisational culture through engagement programs, recognition initiatives, and team-building activities
• Implement and manage performance appraisal processes
• Support managers in coaching and mentoring staff to enhance performance
• Maintain up-to-date HR policies and ensure compliance with labor laws and regulations
• Manage employee records, payroll and leave management
• Collaborate with leadership to align HR strategies with business objectives
• Advise management on organisational design, succession planning, and workforce planning
• Lead initiatives to improve employee productivity, retention, and workplace culture
• Support Operations department

Requirements

• A minimum of three (3) years of proven human resource management experience, preferably in marketing / advertising industry
• Strong knowledge of HR principles, labor laws, and best practices
• Excellent communication, negotiation, leadership and interpersonal skills
• Ability to handle sensitive information with confidentiality
• Strategic thinker with strong problem-solving skills
• Proficiency in HR software, MS Office & likes
• Attention to detail and good judgement

Key Performance Indicators (KPIs)

• Employee retention and turnover rates
• Time-to-hire and quality of hires
• Employee engagement and satisfaction scores
• Compliance with HR policies and labor regulations
• Effectiveness of training and development initiatives

Ideal Candidate Profile

• Approachable and empathetic, yet results-driven
• Strong leadership and team management capabilities
• Proactive, organised, and solution-oriented
• Passionate about building a positive and high-performing workplace
• Mature, presentable and commands respect