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  • Posted: Dec 6, 2021
    Deadline: Not specified
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  • Vedic Lifecare has been set up with the objective of enhancing the standard and quality of healthcare in Nigeria. Established with clinical and management support from ManipalHospitals, it is a first-of-its-kind medical facility in this region. The facility offers a range of advanced healthcare curative, preventive, wellness and aesthetic services, all un...
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    Business Development Executive (HMO & Corporates)

    Job Responsibilities

    • Develop sales and retention strategies for target markets and facility service.
    • Identify new business prospects and other medical-specific initiatives in order to enhance growth of the entity
    • Cultivate relationships and referrals with physicians / consultants, business leaders, community leaders.
    • Achieve quarterly sales goals by developing referrals from physicians / physician practices, cooperate companies such that patient volume goals are accomplished for the quarter.
    • Execute sales and retention strategies and plans.
    • Track activities and reports on activities and issues.
    • Successfully close business in accordance with predetermined targets.
    • Complete face-to-face sales and development meetings with physicians, practice managers and company executives, ensuring that a thorough understanding is gained regarding the physicians or company’s desires and needs.
    • Prepare and present executive reports.
    • Complete follow-up meetings with physicians, practice manager, and/or cooperate companies as needed to close new or additional business, ensuring that internal and external obstacles to business growth and retention are identified and minimized or eliminated.
    • Manage, monitor and implement strategic marketing and communications planning for Vedic Lifecare Hospital.
    • Implement integrated marketing communications campaigns, projects and initiatives for Vedic Lifecare Hospital.
    • Following all the other provisions as outlined in the operational guidelines
    • Developing and sustaining solid relationships with company stakeholders and customers.

    Requirements

    • Interested candidates should possess a Bachelor's Degree with 3 years of experience.  

    go to method of application »

    Customer Services Manager

    Job Description

    • Develop and implement customer service policies and procedures
    • Define and communicate customer service standards
    • Oversee the achievement and maintenance of agreed customer service levels and standards
    • Direct the daily operations of the customer service team
    • Plan, prioritize and delegate work tasks to ensure proper functioning of the department
    • Ensure the necessary resources and tools are available for quality customer service delivery
    • Review customer complaints
    • Track customer complaint resolution
    • Handle complex and escalated customer service issues
    • Monitor accuracy of reporting and data base information
    • Analyze relevant data to determine customer service outputs
    • Identify and implement strategies to improve quality of service, productivity and profitability
    • Liaise with company management to support and implement growth strategies
    • Co-ordinate and manage customer service projects and initiatives
    • Ensure budget requirements are met
    • Evaluate and performance manage staff
    • Identify and address staff training and coaching needs.

    Requirement

    • Interested candidates should possess a Bachelor's Degree qualification.

    go to method of application »

    Head of Marketing

    Job Description

    • To formulate brand plan and propose various marketing strategies in accordance to corporate policy for hospital brand.
    • Implementing marketing strategies that meet overall organizational goalsTo plan various activities as per the phase-wise marketing strategic plans.
    • To execute the various activities planned as per the phase-wise Marketing plans for example, Workshops Camps, Patient Education Program, Life – Style Management Program Etc.
    • Assessing strategic partnership opportunities for marketing initiatives
    • Overseeing the marketing department’s individual projects
    • Liaising between the marketing department and upper leadership
    • Managing relationships with the media and the wider community
    • Creating a communication plan to be used across all marketing and PR
    • Evaluating the effectiveness of old marketing programs and the viability of new ones
    • To carry out research activity related to marketing plan evolved.
    • To explore newer geographical area new markets, for customer target for hospital.
    • To explore new product feasibility for business plan.
    • To do regular fieldwork to understand and develop sound marketing plan.
    • Monthly detailed report of the activity should be submitted to the management
    • Weekly progress report should be submitted in brief to management about the activities assigned.

    Requirements

    • Interested candidates should possess a Bachelor's Degree with 5 years of experience.

    Method of Application

    Interested and qualified? Go to Vedic Lifecare Hospital on docs.google.com to apply

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